Napoleon TravelQ PRO285N, Руководство пользователя

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KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.
Ordering Replacement Parts
Warranty Information
MODEL:
DATE OF PURCHASE:
SERIAL NUMBER:
(Record information here for easy reference)
Before contacting the Customer Solutions Department, check the Napoleon Grills Website for more extensive
cleaning, maintenance, troubleshooting and parts replacement instructions at
www.napoleongrills.com
.
Contact the factory directly for replacement parts and warranty claims. Our Customer Solutions Department is
available between 9 AM and 5 PM (Eastern Standard Time) at 1-866-820-8686, fax at 1-705-727-4282 or e-mail
grills@napoleonproducts.com . To process a claim, we must be provided with the following information:
1. Model and serial number of the unit.
2. Part number and description.
3. A concise description of the problem (‘broken’ is not sufficient).
4. Proof of purchase (photocopy of the invoice).
In some cases the Customer Solutions Representative could request to have the parts returned to the factory
for inspection before providing replacement parts. These parts must be shipped prepaid to the attention of the
Customer Solutions Department with the following information enclosed:
1. Model and serial number of the unit.
2. A concise description of the problem (‘broken’ is not sufficient).
3. Proof of purchase (photocopy of the invoice).
4. Return Authorization Number - provided by the Customer Solutions Representative.
Before contacting Customer Solutions Representative, please note that the following items are not covered by
the warranty:
• Costs for transportation, brokerage or export duties.
• Labour costs for removal and reinstallation.
• Costs for service calls to diagnose problems.
• Discoloration of stainless steel parts.
• Part failure due to lack of cleaning and maintenance, or use of improper cleaners (oven cleaner
or other harsh chemicals).
Item Part # Description
1 N135-0045ND-BK1HT base x
2 N010-0830 drip pan plate x
3 N570-0104 screw, 10-24 X 3/8" x
4 N475-0319 control panel x
5 N010-0773 manifold p
N010-0840 manifold n
6 N570-0078 screw, m4 x 8mm x
7 N585-0089-BK1HT control panel heat shield x
8 N570-0076 screw, #8 X 1/2" x
9 N380-0020-RD control knob x
10 N570-0073 screw 1/4-20 x 3/8" x
11 N710-0079 drip pan x
12 Z570-0033 screw, 10-24 x 12mm x
13 N100-0047 burner, right p
N100-0052 burner, right n
14 N100-0046 burner, left p
N100-0051 burner, left n
15 N325-0083 lid handle x
16 N655-0179 lid handle support left x
17 N655-0180 lid handle support right x
18 N685-0017 temperature gauge x
19 N570-0107 screw, 10-24 x 30mm x
20 N135-0048-BK1HG lid x
21 N485-0023 clevis pin x
22 N485-0021 cotter pin x
23 N080-0302 cross light bracket x
24 N305-0087-BK2FL cooking grid left x
25 N305-0088-BK2FL cooking grid right x
26 N080-0303 bracket, leg x
27 N160-0025 clip x
28 N570-0068 screw, #14 x 1/2" x
29 N080-0346-BK1SG bracket, flex line x
30 N160-0029-BK1SG bracket, regulator x
31 N255-0057 fitting x
32 W450-0027 nut, 1/2-20 x
33 N530-0014 regulator p
N345-0001 10ft gas hose n
34 N075-0091 craddle front x
35 N325-0088 craddle handle x
36 N325-0089 craddle handle cover x
37 N510-0013 silicone bumper x
38 N720-0060 manifold flex x
39 N135-0048-BKIHG-SER assembly, lid x
40 N475-0319-SER assembly, control panel p
N475-0319N-SER assembly, control panel n
41 N010-0834 assembly, craddle x
42 N325-0083-SER assembly, lid handle x
68286 vinyl cover - grill head only ac
68287 vinyl cover - for PRO285 - stand ac
56080 griddle ac
PRO285-STAND optional cart and shelves for PRO285 ac