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www.napoleon.com
N415-0574-AU REV A JUN 08.22
Problem
Possible Causes
Solution
“Paint” appears to be
peeling inside lid or hood.
Grease build-up on inside surfaces.
This is not a defect. The finish on the lid
and hood is porcelain and will not peel.
The peeling is caused by hardened grease,
which dries into paint-like shards, that flake
off. Regular cleaning will prevent this. See
cleaning instructions.
Burner output on “high”
setting is too low.
(Rumbling noise and
fluttering blue flame at
burner surface.)
Lack of gas.
Supply hose is pinched.
Dirty or clogged orifice.
Spider webs or other matter in
venturi tube.
ULPG regulator in “low flow” state.
Check gas level in ULPG cylinder.
Reposition supply hose as necessary.
Clean burner orifice.
Clean out venturi tube.
Ensure lighting procedure is followed
carefully. All gas grill valves must be in the
off position when the tank valve is turned
on. Turn tank on slowly to allow pressure
to equalize. See lighting instructions.
