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Limited Product Warranty
This product has a one year limited warranty, which covers workmanship and material
quality. Napoleon Appliance Corporation warrants to the original purchaser only, that
when this product is subject to normal use. It is free from defects in workmanship and
materials for a period of one year from original date of purchase. This warranty does
not cover damage caused by misuse, lack of maintenance, hostile environments,
improper fuel/gas supply, wind/weather damage, damage or repairs related to spider or
insect nesting, accidents or alterations. This warranty is non-transferable and may not
be extended what so ever scratches, dents, corrosion or discoloring due to heat or
damage from abrasive or chemical cleaners. Napoleon Appliance Corporation is not
liable for any transportation costs, labor costs, or duties relating to the delivery or
installation of replacement parts.
Napoleon Appliance Corporation reserve the right to have its representative inspect any
product or part prior to honoring any warranty claim. Warranty is limited to providing a
replacement part or a repair part, at our option, during the warranty period. Any work or
repair of this product must be performed by qualified service personnel. The warranty
period is not extended by the repair or replacement. Napoleon Appliance Corporation is
not responsible for the installation, labor or any other expenses associated with the
re-installation of a warranted part.
The bill of sale or copy will be required together with the serial and model numbers
When making any warranty claims. Do not return parts to our address without first
Obtaining a return authorization number. The customer service department is available
between 9AM and 5PM(EST).
Napoleon Appliance Corporation Customer service
9 Napoleon Road,
Barrie, Ontario, Canada L4M 0G8
Phone: 1-866-539-2039 Fax: 1-705-727-4282
This warranty may give you specific legal rights that vary by state or province.
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