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16
KEEP YOUR RECEIPT AS PROOF OF PURCHASE TO VALIDATE YOUR WARRANTY.
Ordering Replacement Parts
Warranty Information
MODEL:
DATE OF PURCHASE:
SERIAL NUMBER:
(Record information here for easy reference)
Before contacting the Customer Solutions Department, check the Napoleon Website for more
extensive cleaning, maintenance, troubleshooting and parts replacement instructions at
www.napoleongrills.com
. Contact your local distributor directly (refer to the distributor contact list
provide with your grill) for replacement parts and warranty claims.
To process a claim, we must be provided with the following information:
1. Model and serial number of the unit.
2. Part number and description.
3. A concise description of the problem (‘broken’ is not sufficient).
4. Proof of purchase (photocopy of the invoice).
In some cases the Customer Solutions Representative could request to have the parts returned to the
factory for inspection before providing replacement parts. These parts must be shipped prepaid to the
attention of the Customer Solutions Department with the following information enclosed:
1. Model and serial number of the unit.
2. A concise description of the problem (‘broken’ is not sufficient).
3. Proof of purchase (photocopy of the invoice).
4. Return Authorization Number - provided by the Customer Solutions Representative.
Before contacting Customer Solutions Representative, please note that the following items are not
covered by the warranty:
• Costs for transportation, brokerage or export duties.
• Labor costs for removal and reinstallation.
• Costs for service calls to diagnose problems.
• Discoloration of stainless steel parts.
• Part failure due to lack of cleaning and maintenance, or use of improper cleaners (oven
cleaner).
Item Part #
Description
1
N135-0045ND-BK1HT
base
x
2
N010-0830
drip pan plate
x
3
N570-0104
screw, 10-24 X 3/8”
x
4
N475-0319
control panel
x
5
N010-0773
manifold
p
6
N570-0078
screw, m4 x 8mm
x
7
N585-0089-BK1HT
control panel heat shield
x
8
N570-0076
screw, #8 X 1/2”
x
9
N380-0020-RD
control knob
x
10
N570-0073
screw 1/4-20 x 3/8”
x
11
N710-0079
drip pan
x
12
Z570-0033
screw, 10-24 x 12mm
x
13
N100-0047
burner, right
p
14
N100-0046
burner, left
p
15
N325-0083
lid handle
x
16
N655-0179
lid handle support left
x
17
N655-0180
lid handle support right
x
18
N685-0017
temperature gauge
x
19
N570-0107
screw, 10-24 x 30mm
x
20
N135-0048-BK1HG
lid
x
21
N485-0023
clevis pin
x
22
N485-0021
cotter pin
x
23
N080-0302
cross light bracket
x
24
N305-0087-BK2FL
cooking grid left
x
25
N305-0088-BK2FL
cooking grid right
x
26
N080-0303
bracket, leg
x
27
N160-0025
clip
x
28
N570-0068
screw, #14 x 1/2”
x
29
N080-0346-BK1SG
bracket, flex line
x
30
N160-0029-BK1SG
bracket, regulator
x
31
N255-0057
fitting
x
32
W450-0027
nut, 1/2-20
x
33
N530-0048
regulator
p
34
N075-0091
craddle front
x
35
N325-0088
craddle handle
x
36
N325-0089
craddle handle cover
x
37
N510-0013
silicone bumper
x
38
N720-0060
manifold flex
x
39
N135-0048-BKIHG-SER
assembly, lid
x
40
N475-0319-SER
assembly, control panel
p
41
N010-0834
assembly, craddle
x
42
N325-0083-SER
assembly, lid handle
x
68286
vinyl cover - grill head only
ac
68287
vinyl cover - for PRO285 - stand
ac
56080
griddle
ac
PRO285-STAND-AU
optional cart and shelves for PRO285
ac
Содержание PRO285
Страница 8: ...www napoleongrills com 8 1 2 3...
Страница 9: ...www napoleongrills com 9 X 4 1 2 3 OPTIONAL STAND...
Страница 19: ...www napoleongrills com 19 Notes...
Страница 20: ...N415 0309 AU...