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18  

EN

www.napoleon.com

N415-0500 OCT 18.21

Troubleshooting

Problem

Possible Causes

Solution

Low heat / Low flame when 

valve turned to high.

For propane - improper lighting 

procedure.

For natural gas - undersized supply 

line.

Ensure lighting procedure is followed carefully.  The 

valve must be in the off position when the tank valve is 

turned on. Turn tank on slowly to

allow pressure to equalize. See lighting

instructions.

Pipe must be sized according to installation code.

Burners burn with yellow 

flame, accompanied by the 

smell of gas.

Possible spider web or other debris.

Thoroughly clean burner venturi.  See general 

maintenance instructions. 

Burner will not light with the 

igniter, but will light with a 

match.

Dead battery / or installed incorrectly.

Loose electrode wire or switch 

terminal wires.

Improper gap at electrode tip.

Replace with heavy duty battery. 

Check that electrode wire is firmly pushed onto the 

terminal on the back of the igniter.  Check that the lead 

wires from the module to the

ignition switch (if equipped) are firmly pushed onto 

their respective terminals.

The gap can be adjusted by bending the tip in or out. 

Until a spark is achieved.

Burner will not stay lit when 

control knob is released.

Knob not being held in long enough.

Too windy.

Glass or debris in ignition area of the 

burner preventing

thermocouple from being fully 

engulfed in flame.

Dirty thermocouple or thermocouple 

connection.

Faulty thermocouple or valve.

Thermocouple must have time to heat up – hold the 

knob in for 30 seconds after the burner lights, then 

release

Unit will shut down if winds are greater than 10mph 

(16km/h).  Either locate to different area or use when it 

is less windy.

Ensure there is no glass or other debris in ignition area, 

and that the small hole below the thermocouple is 

unobstructed.

Clean the thermocouple and clean the connection 

between the valve and thermocouple.  Ensure the 

connection is properly tightened.

Replace thermocouple and / or valve.

Humming regulator.

Normal occurrence on hot days.

This is not a defect. It is caused by internal 

vibrations in the regulator and does not affect the 

performance or safety of the gas heater. 

Humming regulators will not be replaced.

Burner output on “high” 

setting is too low.  (Rumbling 

noise and fluttering blue 

flame at burner surface.)

Lack of gas.

Supply hose is pinched.

Dirty or clogged orifice.

Spider webs or other matter in venturi 

tube.

Propane regulator in “low flow” state.

Check gas level in propane cylinder.

Reposition supply hose as necessary.

Clean burner orifice.

Clean out venturi tube.

Ensure lighting procedure is followed carefully.  All 

valves must be in the off position when the tank valve 

is turned on.  Turn tank on slowly to allow pressure to 

equalize.  See lighting instructions.

Содержание PATIOFLAME KENS1

Страница 1: ...liance without reading the LIGHTING instructions section of this manual Do not store or use gasoline or other flammable liquids or vapors in the vicinity of this or any other appliance An L P cylinder...

Страница 2: ...ughly inspected by a qualified technician before packaging and shipping to ensure that you the customer receive the quality product you expect from NAPOLEON NAPOLEON warrants that components in your n...

Страница 3: ...used for cooking This unit is not for use with solid fuel Improper installation adjustment alteration service or maintenance can cause injury or property damage Read the installation operating and mai...

Страница 4: ...es or in the absence of local codes with the National Fuel Gas Code ANSI Z223 1 NFPA 54 International Fuel Gas Code Natural Gas and Propane Installation Code CSA B149 1 or Propane Storage and Handling...

Страница 5: ...5 EN www napoleon com N415 0500 OCT 18 21 DIMENSIONS Specifications KENS1 24 61 cm 56 143 cm 36 92 cm 48 121 cm 24 61 cm 48 121 cm KENS2 KENS3 48 121 cm 24 61 cm...

Страница 6: ...KENS3 Natural Gas 40 000 KENS3 Propane Gas 40 000 GAS INLET PRESSURES NATURAL PROPANE Maximum Inlet Pressure 7 0 w c 11 0 w c MINIMUM CLEARANCE TO COMBUSTIBLES INCHES MM Side Walls 24 610 Top of unit...

Страница 7: ...this condition is not a safety issue but is visually undesirable Note When choosing a location for your appliance care must be taken to avoid areas where excessive moisture or running water may be a p...

Страница 8: ...lowed exactly a fire causing death or serious injury may occur Propane Cylinder Specifications A dented or rusty cylinder may be hazardous and should be checked by your propane supplier Never use a cy...

Страница 9: ...9 EN www napoleon com N415 0500 OCT 18 21 1 2 3...

Страница 10: ...itter and all connections must be leak tested before operating the patio flame Your patio flame can be easily converted to natural gas by following these steps 1 Remove the glass embers from the burne...

Страница 11: ...ing the appliance Piping and valves upstream of the quick disconnect are not supplied The gas supply pipe must be sufficiently sized to supply the BTU h specified on the rating plate based on the leng...

Страница 12: ...ave a fine oil residue that needs to be cleaned prior to installation Clean the glass with mild dish soap drain rinse thoroughly and dry before installing 1 Carefully pour the glass embers onto the ap...

Страница 13: ...remove all sources of ignition See Leak Testing Diagram for areas to check Turn all burner controls to the off position Turn gas supply valve on Brush a half and half solution of liquid soap and water...

Страница 14: ...ner control knob 5 If the burner will not light with the electronic igniter hold a lit long match or lit long butane lighter to the ignition area of the burner and continue with step 2 6 To shut down...

Страница 15: ...lly by a qualified service person More frequent cleaning may be required as necessary It is imperative that the control compartment burners and circulating air passageways of the appliance be kept cle...

Страница 16: ...ks insect nests excessive corrosion or any other damage If the burner is damaged it must be replaced with a burner specified by the manufacturer before the appliance is put into operation CAUTION Bewa...

Страница 17: ...hen heated usually to a golden or brown hue This discoloration is normal and does not affect the performance of the appliance WARNING The appliance area must be clear and free from combustible materia...

Страница 18: ...in ignition area of the burner preventing thermocouple from being fully engulfed in flame Dirty thermocouple or thermocouple connection Faulty thermocouple or valve Thermocouple must have time to heat...

Страница 19: ...owing information is required 1 Model and serial number of the unit 2 Part number and description 3 A concise description of the problem broken is not sufficient 4 Proof of purchase photocopy of the i...

Страница 20: ...20 EN www napoleon com N415 0500 OCT 18 21 KENS1 1 2 x8 x8 x8...

Страница 21: ...21 EN www napoleon com N415 0500 OCT 18 21 x4 3 4 Z570 0033 10 24 x 1 2...

Страница 22: ...trokes enhances the natural beauty of the product WARNING The cover must be removed when the burner is in operation After use wait until the unit cools before installing the cover ENSURE NO GLASS IS B...

Страница 23: ...23 EN www napoleon com N415 0500 OCT 18 21 KENS2 2 1 x8 x8 x8...

Страница 24: ...24 EN www napoleon com N415 0500 OCT 18 21 x4 3 4 Z570 0033 10 24 x 1 2...

Страница 25: ...trokes enhances the natural beauty of the product WARNING The cover must be removed when the burner is in operation After use wait until the unit cools before installing the cover ENSURE NO GLASS IS B...

Страница 26: ...26 EN www napoleon com N415 0500 OCT 18 21 KENS3 x8 x8 x8 x8 1 2 3 3 8 10mm...

Страница 27: ...27 EN www napoleon com N415 0500 OCT 18 21 N570 0094 M5 x 10mm x4 4 5 6...

Страница 28: ...ITION PORTION OF THE BURNER DIFFICULTIES IN LIGHTING MAY RESULT The table surfaces are hand painted The variation in brush strokes enhances the natural beauty of the product WARNING The cover must be...

Страница 29: ...screw x 18 Z585 0011 burner shield x 19 Z585 0012 tank heat shield x 20 N335 0089 BZ4AQ lid x 21 N705 0039 BZ4AQ table top x 22 N035 0146 BZ4AQ base x 23 N225 0059 BZ4AQ door x 24 N325 0096 handle do...

Страница 30: ...30 EN www napoleon com N415 0500 OCT 18 21 PARTS DIAGRAM KENS1 20 21 22 23 24 25 26 3 7 2 1 8 12 10 15 14 16 4 17 11 6 5 9 13 18 9 19 27...

Страница 31: ...nector x 15 N530 0003 regulator x 16 Z475 0022 control panel x 17 N380 0020 RD control knob x 18 Z570 0033 10 24 x 1 2 screw x 19 Z585 0013 heat shield x 20 N335 0087 BZ4AQ lid x 21 N705 0037 BZ4AQ ta...

Страница 32: ...32 EN www napoleon com N415 0500 OCT 18 21 20 21 22 23 24 25 26 8 10 4 3 9 2 1 5 16 7 12 6 18 15 14 17 13 11 19 27 PARTS DIAGRAM KENS2...

Страница 33: ...86 orifice 1 95mm p N455 0087 orifice 32 n 20 N255 0065 fitting x 21 N335 0088 BZ4AQ lid x 22 N705 0038 BZ4AQ table top x 23 N035 0145 BZ4AQ base x 24 N225 0058 BZ4AQ door x 25 N325 0096 handle door x...

Страница 34: ...34 EN www napoleon com N415 0500 OCT 18 21 PARTS DIAGRAM KENS3 21 22 24 25 27 23 26 1 2 3 4 6 6 5 7 8 9 10 11 12 15 16 17 14 19 20 13 6 18 28...

Страница 35: ...iquement l ext rieur dans un endroit bien a r et ne doit jamais tre utilis l int rieur d un b timent d un garage un gazebo une v randa avec paramoustique ou de tout autre endroit ferm APPOSEZ L TIQUET...

Страница 36: ...s le client recevez le produit de qualit dont vous vous attendez de la part de NAPOL ON NAPOL ON garantit que les composants de votre nouveau produit NAPOL ON seront exempts de d fauts de mat riau ou...

Страница 37: ...appareil Cet appareil doit tre utilis UNIQUEMENT l ext rieur dans un endroit bien a r et ne doit JAMAIS tre utilis l int rieur d un b timent d un garage ou de tout autre endroit ferm Les r servoirs do...

Страница 38: ...ect un syst me d approvisionnement fixe l installation doit tre conforme aux normes locales ou en l absence de normes locales selon le National Fuel Gas Code ANSI Z223 1 NFPA 54 le Code international...

Страница 39: ...39 FR www napoleon com N415 0500 OCT 18 21 Sp cifications DIMENSIONS KENS1 24 61 cm 56 143 cm 36 92 cm 48 121 cm 24 61 cm 48 121 cm KENS2 KENS3 48 121 cm 24 61 cm...

Страница 40: ...NS3 Propane 40 000 PRESSIONS D ALIMENTATION EN GAZ NATUREL PROPANE Pression d alimentation maximale 7 0 c e 11 0 c e D GAGEMENTS MINIMAUX AUX MAT RIAUX COMBUSTIBLES POUCES MM Murs lat raux 24 610 Dess...

Страница 41: ...uellement ind sirable Note Lorsque vous choisissez un emplacement pour votre l appareil prenez soin d viter les endroits trop humides ou proximit de sources d eau courantes Toute enceinte abri dans la...

Страница 42: ...areil poss de un raccord de type QCC1 Les bonbonnes utilis es avec ce l appareil doivent tre munies d une soupape QCC1 Une soupape QCC1 poss de un raccord qui emp che l coulement du gaz jusqu ce qu un...

Страница 43: ...43 FR www napoleon com N415 0500 OCT 18 21 1 2 3...

Страница 44: ...ccords doivent tre soumis un test de d tection de fuites avant l utilisation du Patioflame Vous pouvez ais ment convertir votre Patioflame au gaz naturel en suivant ces tapes 1 Retirez les braises de...

Страница 45: ...imentation en gaz doit tre de taille ad quate pour fournir la quantit de BTU h sp cifi e sur la plaque d homologation en fonction de la longueur du tuyau Le dispositif de d branchement rapide ne doit...

Страница 46: ...leux recouvre les braises Avant de les disposer dans le plateau nettoyez les braises avec un savon vaisselle doux gouttez les rincez les fond et laissez les s cher 1 Versez soigneusement les braises d...

Страница 47: ...e de gaz est remplac e ou r par e Ne fumez pas et enlevez toutes sources d allumage lorsque vous faites ce test Consultez le sch ma de test de fuites pour voir les endroits tester 1 Fermez tous les bo...

Страница 48: ...lume pas l aide de l allumeur lectronique tenez une longue allumette ou un long briquet au butane allum s pr s de la section d allumage du br leur et continuez l tape 2 6 Pour teindre le br leur tourn...

Страница 49: ...it tre inspect avant la premi re utilisation et au moins une fois l an par un technicien de service qualifi Un entretien plus fr quent pourrait tre n cessaire Il est primordial de garder propres le bo...

Страница 50: ...mais la chaleur extr me et un milieu corrosif peuvent causer la formation de la rouille en surface Vous pouvez l enlever l aide d une brosse en laiton Au moins une fois par an inspectez le br leur pou...

Страница 51: ...SEMENT La zone autour du le l appareil doit tre d gag e et libre de mat riaux combustibles d essence et autres vapeurs et liquides inflammables Ne bloquez pas la circulation de l air de combustion et...

Страница 52: ...u br leur emp chent le thermocouple d tre recouvert compl tement par la flamme Le thermocouple ou le raccord du thermocouple est sale Thermocouple ou soupape d fectueux Le thermocouple doit avoir le t...

Страница 53: ...suivante est n cessaire 1 Mod le et num ro de s rie de l appareil 2 Num ro de la pi ce et description 3 Description concise du probl me cass n est pas suffisant 4 Preuve d achat copie de la facture D...

Страница 54: ...54 FR www napoleon com N415 0500 OCT 18 21 KENS1 2 1 x8 x8 x8...

Страница 55: ...55 FR www napoleon com N415 0500 OCT 18 21 Z570 0033 10 24 x 1 2 x4 3 4...

Страница 56: ...l appareil refroidisse avant d installer le couvercle Les surfaces de table sont peintes la main La variation dans les coups de pinceau rehausse la beaut naturelle de ce produit ASSUREZ VOUS QU AUCUN...

Страница 57: ...57 FR www napoleon com N415 0500 OCT 18 21 KENS2 2 1 x8 x8 x8...

Страница 58: ...58 FR www napoleon com N415 0500 OCT 18 21 x4 3 4 Z570 0033 10 24 x 1 2...

Страница 59: ...l appareil refroidisse avant d installer le couvercle Les surfaces de table sont peintes la main La variation dans les coups de pinceau rehausse la beaut naturelle de ce produit ASSUREZ VOUS QU AUCUN...

Страница 60: ...60 FR www napoleon com N415 0500 OCT 18 21 KENS3 x8 x8 x8 x8 1 2 3 3 8 10mm...

Страница 61: ...61 FR www napoleon com N415 0500 OCT 18 21 N570 0094 M5 x 10mm x4 4 5 6...

Страница 62: ...l appareil refroidisse avant d installer le couvercle Les surfaces de table sont peintes la main La variation dans les coups de pinceau rehausse la beaut naturelle de ce produit ASSUREZ VOUS QU AUCUN...

Страница 63: ...17 Z570 0033 vis 10 24 x 1 2 x 18 Z585 0011 br leur protecteur x 19 Z585 0012 pare chaleur x 20 N335 0089 BZ4AQ couvercle x 21 N705 0039 BZ4AQ table haut x 22 N035 0146 BZ4AQ cuve x 23 N225 0059 BZ4AQ...

Страница 64: ...64 FR www napoleon com N415 0500 OCT 18 21 DIAGRAMME DE PI CES KENS1 20 21 22 23 24 25 26 3 7 2 1 8 12 10 15 14 16 4 17 11 6 5 9 13 18 9 19 27...

Страница 65: ...tr le x 18 Z570 0033 vis 10 24 x 1 2 x 19 Z585 0013 pare chaleur x 20 N335 0087 BZ4AQ couvercle x 21 N705 0037 BZ4AQ table haut x 22 N035 0144 BZ4AQ cuve x 23 N225 0057 BZ4AQ de porte x 24 N325 0096 p...

Страница 66: ...66 FR www napoleon com N415 0500 OCT 18 21 DIAGRAMME DE PI CES KENS2 20 21 22 23 24 25 26 8 10 4 3 9 2 1 5 16 7 12 6 18 15 14 17 13 11 19 27...

Страница 67: ...opane 1 95mm p N455 0087 injecteur de br leur naturel 32 n 20 N255 0065 ftting x 21 N335 0088 BZ4AQ couvercle x 22 N705 0038 BZ4AQ table haut x 23 N035 0145 BZ4AQ cuve x 24 N225 0058 BZ4AQ de porte x...

Страница 68: ...68 FR www napoleon com N415 0500 OCT 18 21 DIAGRAMME DE PI CES KENS3 21 22 24 25 27 23 26 1 2 3 4 6 6 5 7 8 9 10 11 12 15 16 17 14 19 20 13 6 18 28...

Страница 69: ...69 FR www napoleon com N415 0500 OCT 18 21 Notes...

Страница 70: ...70 FR www napoleon com N415 0500 OCT 18 21 Notes...

Страница 71: ...71 FR www napoleon com N415 0500 OCT 18 21 Notes...

Страница 72: ...N 4 1 5 0 5 0 0...

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