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W415-4002 / 08.11.21

EN

22

  

warranty

10.0warranty

Napoleon warrants its products against manufacturing defects to the original purchaser only. Registering your warranty is 
not necessary. Simply provide your proof of purchase along with the model and serial number to make a warranty claim. 
Napoleon reserves the right to have its representative inspect any product or part thereof prior to honouring any warranty 
claim. Provided that the purchase was made through an authorized Napoleon dealer your appliance is subject to the 
following conditions and limitations: 
Warranty coverage begins on the date of original installation. This factory warranty is non-transferable and may not 
be extended whatsoever by any of our representatives. The gas appliance must be installed by a licensed, authorized 
service technician or contracto

r qualifi ed and authorized installer, service agency or supplier. Ins

tallation must be done in 

accordance with the installation instructions included with the product and all local and national building and fi re codes.  
This limited warranty does not cover damages caused by misuse, lack of maintenance, accident, alterations, abuse or 
neglect, and parts installed from other manufacturers will nullify this warranty. This limited warranty further does not cover 
any scratches, dents, corrosion or discoloring caused by excessive heat, abrasive and chemical cleaners nor chipping 
on porcelain enamel parts, mechanical breakage of Phazer™ logs and embers. This warranty extends to the repair or 
replacement of warranted parts which are defective in material or workmanship provided that the product has been 
operated in accordance with the operation instructions and under normal conditions. After the fi rst year, with respect to 
this President’s Lifetime Limited Warranty, Napoleon may, at its discretion, fully discharge all obligations with respect to this 
warranty by refunding to the original warranted purchaser the wholesale price of any warranted but defective part(s).

After the fi rst year, Napoleon will not be responsible for installation, labour, or any other expenses related to the reinstallation 
of a warranted part and such expenses are not covered by this warranty. Notwithstanding any provisions contained in the 
President’s Lifetime Limited Warranty, Napoleon’s responsibility under this warranty is defi ned as above and it shall not in 
any event extend to any incidental, consequential or indirect damages. This warranty defi nes the obligations and liability 
of Napoleon with respect to the Napoleon gas appliance and any other warranties expressed or implied with respect to 
this product, its components or accessories are excluded. Napoleon neither assumes, nor authorizes any third party to 
assume, on its behalf, any other liabilities with respect to the sale of this product. Napoleon will not be responsible for: over-
fi ring, downdrafts, spillage caused by environmental conditions such as rooftops, buildings, nearby trees, hills, mountains, 
inadequate vents or ventilation, excessive venting confi gurations, insuffi cient makeup air, or negative air pressures which 
may or may not be caused by mechanical systems such as exhaust fans, furnaces, clothes dryers, etc. Any damages to 
the appliance, combustion chamber, heat exchanger, plated trim or other components due to water, weather damage, long 
periods of dampness, condensation, damaging chemicals or cleaners will not be the responsibility of Napoleon.

During the fi rst 10 years Napoleon will replace or repair the defective parts covered by the lifetime warranty at our 
discretion free of charge. From 10 years to life, Napoleon will provide replacement parts at 50% of the current retail price. 
The manufacturer may require that defective parts or products be returned or that digital pictures be provided to support 
the claim. Returned products are to be shipped prepaid to the manufacturer for investigation. If a product is found to be 
defective, the manufacturer will repair or replace such defect. Before shipping your appliance or defective components, 
your dealer must obtain an authorization number. Any merchandise shipped without authorization will be refused and 
returned to sender. Shipping costs are not covered under this warranty. Additional service fees may apply if you are 
seeking warranty service from a dealer. Warranty labour allowance is only for the replacement of the warranted part. Travel, 
diagnostic tests, shipping and other related charges are not covered by this warranty.

Napoleon products are manufactured under the strict Standard of the world recognized ISO 9001 : 2015 Quality Management 

System.

Napoleon products are designed with superior components and materials assembled by trained craftsmen who take great 

pride in their work. The burner and valve assembly are leak and test-fi red at a quality test station. The complete appliance is 

again thoroughly inspected by a qualifi ed technician before packaging to ensure that you, the customer, receive the quality 

product that you expect from Napoleon.

The following materials and workmanship in your new Napoleon gas appliance are warranted against defects for as long 
as you own the appliance. This covers: combustion chamber, heat exchanger, stainless / steel burner, Phazer™ logs 
and embers, rocks, ceramic glass (thermal breakage only), gold plated parts against tarnishing, porcelainized enameled 
components and aluminum extrusion trims.*
Electrical (110V and millivolt) components and wearable parts are covered and Napoleon will provide replacement parts free 
of charge during the fi rst year of the limited warranty. This covers: blowers, gas valves, thermal switches, switches, wiring, 
remote controls, ignitors, gaskets and pilot assemblies.*
Labour related to warranty repair is covered free of charge during the fi rst year

 (labour warranty is not applicable for the Gas 

Log Sets). 

Repair work, however, requires the prior approval of an authorized company offi cial. Labour costs to the account 

of Napoleon are based on a predetermined rate schedule and any repair work must be done through an authorized 
Napoleon dealer.
* Construction of models vary. Warranty applies only to components included with your specifi c appliance.

NapoleonGasAppliancePresident’sLifetimeLimitedWarranty

ConditionsandLimitations

All specifi cations and designed are subject to change without prior notice due to on-going product improvements. Napoleon is a registered 

trademark of Wolf Steel Ltd.

Содержание Oakville GDI3EA

Страница 1: ...bour s phone Follow the gas supplier s instructions If you cannot reach your gas supplier call the fire department Installation and service must be performed by a qualified installer service agency or the supplier WARNING ENGLISH FIRE OR EXPLOSION HAZARD Failure to follow safety warnings exactly could result in serious injury death or property damage SAFETY INFORMATION Wolf Steel Ltd 24 Napoleon Rd ...

Страница 2: ...m combustible materials gasoline and other flammable vapors and liquids Under no circumstances should this appliance be modified This appliance must not be connected to a chimney flue pipe serving a separate solid fuel burning appliance Do not use this appliance if any part has been under water Immediately call a qualified service technician to inspect the appliance and to replace any part of the cont...

Страница 3: ...ty 22 This owner s manual is written for a complete series of fireplaces that have a variety of different features and speci fications Before reading this manual be sure you know which model of fireplace that you have This information will have been filled out by the installer on the following page and on the rating plate that is permanently attached to the fireplace see rating plate information sectio...

Страница 4: ...apoleon product is beyond compare Napoleon products are designed with superior components and materials assembled by trained craftsmen who take great pride in their work A barrier designed to reduce the risk of burns from the hot viewing glass is provided with the appliance for your safety This barrier must be installed Your Napoleon fireplace has been thoroughly inspected by a qualified technician ...

Страница 5: ...ion switch Some features and locations may vary depending on the model note The area above the fireplace opening including the safety barrier barrier frame and the surface of the wall can get very hot during operation and should never be touched until the appliance is off and completely cooled Vent Slide Rating plate lighting instructions Gas Inlets Front and Back ...

Страница 6: ...s This illustration is for reference only Refer to the rating plate on the appliance for accurate information 1 2 rating plate information The rating plate must remain with the appliance at all times It must not be removed note Left side view of appliance GDI3EA illustrated ...

Страница 7: ...onents To turn the appliance on A Turn the on off switch on B After 3 5 seconds the control will start a spark at the pilot light the pilot and then the burner The spark period will last 60 seconds or until the pilot has lit C When used for the first time if the burn in process was not completed by the installer run appliance continuously for 4 hours burn in D Turn the appliance off Wait until appl...

Страница 8: ...nd electrical power to the appliance is turned off Appliance may be hot do not service until the appliance has cooled WARNING Battery Installation 1 Remove battery holder by sliding it forward from the bracket Fig 1 2 Install 2 D batteries 3 Reinstall battery holder Fig 1 Battery Holder Bracket ...

Страница 9: ...etween the firebox and the appliance s outer shell Fig 2 3 Insert optional receiver F45 or F60 Secure the receiver using 2 screws supplied 4 Place the bracket and receiver back through the opening between the firebox and the appliance s outer shell Slide the bracket and receiver into and down the slots Fig 2 in reverse 5 Resecure the 1 screw to hold the bracket and receiver in place Fig 1 Fig 1 Fig ...

Страница 10: ... the floor STOP Follow the instructions above in the WHAT TO DO IF YOU SMELL GAS section If you don t smell gas close the glass door and go to the next step G Turn the manual shut off valve counter clockwise to the ON position H Turn on all electrical power to the appliance and re install the batteries into the transmitter Set thermostat to desired setting if equipped I Turn on the remote wall swit...

Страница 11: ...tch must be in the REMOTE position for the transmitter to function This remote system operates using radio frequency signals sent by the transmitter to the receiver It is recommended that the distance between the transmitter and receiver never exceeds 20 and 10 if the receiver is located within the fireplace s outer or inner cavity surrounding an insert Low batteries will also affect operational di...

Страница 12: ... on the LCD display before all battery power is lost When the batteries are replaced this icon will disappear When the receiver batteries are low no beep will be emitted from the receiver when it receives an on off command This in an alert for the receiver that there s low battery When the batteries are replaced the beep will be emitted from the receiver when the on off key is pressed If the batte...

Страница 13: ... them The size and material of the mantel will affect the allowable clearance above your fireplace and incorrect placement could become a fire hazard Consult your installation manual and or authorized dealer for more information before mounting a mantel a shelf or any other object above your appliance Your fireplace gas electrical connections and vent are hidden directly behind the finished wall Great...

Страница 14: ...TV manufacturer s specifications Mantel height and depth must conform to mantel clearance requirements specified in this manual see minimum clearance to combustible mantel section in installation manual Dimension A the gap between the top of the finishing flange and the bottom of the TV are taken from the top of the fireplace opening TV temperatures may be further reduced by increasing the horizontal d...

Страница 15: ...of excessive lint dust from carpeting pet hair etc Simply vacuum using the brush attachment Always use ammonia free glass cleaners Service your appliance annually and or as required Service must be conducted by a qualified technician Keep your appliance area clear and free of combustible materials gasoline or other flammable vapors and liquids Check to see that the burner ignites completely on all o...

Страница 16: ...rning do not open the door until the fire is out Do not operate the appliance until the glass has been replaced Contact you local authorized dealer distributor for replacement parts DO NOT SUBSTITUTE MATERIALS Vinegar based glass cleaners have demonstrated an ability to provide a clean streak free glass surface note Firebox Glass Door Replacement glass frame assembly shall be replaced as a complete...

Страница 17: ...re heavy and fragile so handle with care 6 3 safety barrier and glass door removal installation A barrier designed to reduce the risk of burns from the hot viewing glass is provided with the appliance and must be installed 1 Before the glass door can be removed the safety barrier must be removed Lift the safety barrier from the 4 tabs tilt the top forward and remove from the appliance Fig 1 and 2 ...

Страница 18: ...r for questions concerning prices and policies on replacement parts Normally all parts can be ordered through your Authorized dealer distributor For warranty replacement parts a photocopy of the original invoice will be required to honour the claim When ordering replacement parts always give the following information Model Serial Number of appliance Installation date of appliance Part number Descr...

Страница 19: ...EN W415 4002 08 11 21 19 accessories 8 0 accessories ...

Страница 20: ...W415 4002 08 11 21 EN 20 accessories ...

Страница 21: ...EN W415 4002 08 11 21 21 troubleshooting 9 0 troubleshooting ...

Страница 22: ... al s ys te m ss u c hase xh a u s t fa ns fu rn a c es c lo th e sd ryers e tc A n yd a m a g e sto th ea p p lia n ce c o m b u stio nc h am b e r h e at e x c h a n g e r p la te dtrimo r o th erco m p o n e n tsd u etow ate r w ea th e r d a m a g e lo n g p e rio d so f d a m p n e ss c o nd e n s a tio n d a m a g in gc h e m ic a lso r c lea n e rsw ill n o t b eth eres p o n sib ilityo f N...

Страница 23: ...EN W415 4002 08 11 21 23 service history ...

Страница 24: ......

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