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13
www.napoleongrills.com
EN
Problem
Possible Causes
Solution
Infrared burner
flashes back (during
operation the burner
abruptly makes
a loud “whoosh”
sound, followed by
a continuous blow-
torch type sound and
grows dim.)
Ceramic tiles overloaded with
grease drippings and build-up.
Ports are clogged.
Burner overheated due to
inadequate ventilation (too much
grill surface covered by griddle or
pan.)
Cracked ceramic tile.
Leaking gasket surrounding the
ceramic tile, or a weld failure in
the burner housing.
Turn burner off and allow to cool for at least two
minutes. Relight burner and burn on high for at least
five minutes or until the ceramic tiles are evenly
glowing red.
Ensure that no more than 75% of the grill surface is
covered by objects or accessories. Turn burner off and
allow to cool for at least two minutes, then relight.
Allow burner to cool and inspect very closely for
cracks. If any cracks are found, contact your authorized
Napoleon dealer to order a replacement burner
assembly.
Contact your authorized Napoleon dealer for
instructions on ordering a replacement burner
assembly.
Содержание BISZ300FT
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