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Document # 720006-0000 
August, 2011 

 

iii

Service Manual

 
 

Information to the User 

This equipment must be installed and used in strict accordance with the manufacturer's 
instructions. However, there is no guarantee that interference to radio communications will not 
occur in a particular commercial installation. If this equipment does cause interference, which can 
be determined by turning the equipment off and on, the user is encouraged to contact Nanoptix 
Inc. immediately. 
 
Nanoptix Inc. is not responsible for any radio or television interference caused by unauthorized 
modification of this equipment or the substitution or attachment of connecting cables and 
equipment other than those specified by Nanoptix Inc. The correction of interferences caused by 
such unauthorized modification, substitution or attachment will be the responsibility of the user. 
 
In order to ensure compliance with the Product Safety, FCC and CE marking requirements, you 
must use the power supply, power cord, and interface cable, which were shipped with this 
product or which meet the following parameters: 

 
Power Supply 

UL Listed power supply with standard 60Hz-50Hz, 100-240VAC input and 24VDC output 
equipped with AC line filtering, over-current and short-circuit protection.  
 
Use of this product with a power supply other than the Nanoptix Inc. power supply will require you 
to test the power supply and Nanoptix Inc. printer for FCC and CE mark certification. 

 
Communication Interface Cable 

An approved Nanoptix interface cable must be used with this product.  Use of a cable other than 
Nanoptix approved product will require that you test the cable with the Nanoptix Inc. printer and 
your system for FCC and CE mark certification. 

 
Power Cord 

A UL listed, detachable power cord must be used. A power cord with Type SVT marking must be 
used. For applications outside the North America, power cords that meet the particular country’s 
certification and application requirements should be used. 
 
Use of a power cord other than described here may result in a violation of safety certifications that 
is in force in the country of use. 

 
Industry Canada (IC) 
Radio Frequency Interference Statement 

This Class B digital apparatus meets all requirements of the Canadian Interference-Causing 
Equipment Regulations. 

Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le 
matériel brouilleur du Canada. 

 

 

Содержание PayCheck Slim

Страница 1: ...Service Manual First Edition December 11 2009 August 29 2011 Document 720006 0000...

Страница 2: ...Nanoptix is a trademark Other trademarks and registered trademarks are the property of their respective holders Federal Communications Commission FCC Radio Frequency Interference Statement Warning Cha...

Страница 3: ...Listed power supply with standard 60Hz 50Hz 100 240VAC input and 24VDC output equipped with AC line filtering over current and short circuit protection Use of this product with a power supply other t...

Страница 4: ...er 9 1 7 Clearing Jams 10 2 Troubleshooting the Printer 11 2 1 Basic Printer Operation 11 2 1 1 Communication Cables Pin Out 12 2 2 Printing Problems 13 2 2 1 Troubleshooting with LED 14 3 Media and S...

Страница 5: ...N POSITION B 21 FIGURE 13 SIDE VIEW MOUNTED IN POSITION C 22 FIGURE 14 FRONT VIEW 23 FIGURE 15 BACK VIEW 24 FIGURE 16 MOUNTING BRACKET A 25 FIGURE 17 MOUNTING BRACKET B 26 FIGURE 18 BACK PLATE 26 FIGU...

Страница 6: ...ON 8 TABLE 4 RS232 RECEPTACLE INTERFACE FEMALE 12 TABLE 5 14 PIN RS 232 UNIVERSAL INTERFACE PIN OUT 12 TABLE 6 PIN OUT AND SIGNALS OF FRONT MOLEX FOR BEZEL 12 TABLE 7 TROUBLESHOOTING PRINTING PROBLEMS...

Страница 7: ...e Nanoptix PayCheck Slim printer is extremely fast quiet and very reliable With thermal printing technology there is no ribbon cassette to change and paper loading is extremely simple The printer s in...

Страница 8: ...Firmware 8MB RAM 2MB Flash and 1MBit EEPROM Resident Character Sets Arial Bold 6 sizes Note Other Character sets can be programmed quickly Integrated Bar Codes Interleaved 2 of 5 Code 39 Code 93 UPC A...

Страница 9: ...e printer cannot print any transactions the data may be lost 1 Remove ticket cartridge 2 Drop ticket stack into ticket cartridge The maximum stack that will fit in the ticket cartridge is 200 3 Replac...

Страница 10: ...Document 720006 0000 August 2011 4 Service Manual 1 3 1 Paper Feed Button Press on the Paper Feed Button to advance the paper The paper will automatically feed Figure 3 Paper Feed Button...

Страница 11: ...1 5 Service Manual 1 4 Printer Controls 1 4 1 Printer Reset Service use only To reset the printer simply unplug and plug the cable Once plugged in the printer goes through a startup routine and resets...

Страница 12: ...LED on the main controller board shows the printer status Please refer to section 1 5 1 for LED status and troubleshooting with LED An optional external LED bezel can be connected through the front 3...

Страница 13: ...Identification Connector Type Function A 24V DC Jack Power Receptacle B USB type mini B USB Communication C Serial Port 9 pin Serial Interface D 3 pin Molex type Bezel LED Table 2 Interface Ports Fig...

Страница 14: ...tion 2 1 1 Error LED Red Status LED Green Voltage LED Red PayCheck 2 only Condition OFF ON OFF Printer Ready ON OFF OFF Paper Out MED BLINK OFF OFF Temperature Error SLOW BLINK OFF ON Bright Voltage E...

Страница 15: ...Figure 7 Sample Test Ticket Model PAYCHECK 3 Firmware PAY 1 79U Protocol NTL COMMUNICATION Interface Serial Baud Rate 9600 Data Bits 8 Parity NONE Handshaking PRT RTS Print mode NTL Aux Port Disabled...

Страница 16: ...learing Jams The Nanoptix PayCheck Slim printer s paper guide and printing mechanism roller are easily removed providing full access to the paper path With the roller removed simply clear any debris i...

Страница 17: ...the unit A 3 pin I O connector situated at the front of the unit can be used to control an external illuminated bezel A reflective optical sensor situated at the front of the ticket tray is used to d...

Страница 18: ...I O Printer Function 1 Reset Input Output Resets Printer 2 PRT_AUX_RXD Input Output Auxiliary Receive 3 VAUX Input Output Auxiliary Power 4 PRT_AUX_TXD Output Input Auxiliary Transmit 5 Signal Ground...

Страница 19: ...use gears to grind and slip noise may result Do not operate printer without any paper engaged in the printing mechanism Note Never lubricate gears or any other part of the printer Paper does not reali...

Страница 20: ...or LED Red Status LED Green Condition OFF ON Printer Powered or Ready ON ON Paper Out MED BLINK ON Temperature Error SLOW BLINK ON Voltage Error Over 26 2 VDC FAST BLINK ON Print Head Error FAST BLINK...

Страница 21: ...per with the following specifications is required for proper operation Width 65 mm 1mm 2 56 IN Length 156 mm 1mm 6 14 IN Thickness 4 5 0 1 0 3 mil Brightness 89 Smoothness 2000 sec Avg Perforation bur...

Страница 22: ...Document 720006 0000 August 2011 16 Service Manual Figure 10 Ticket Specifications...

Страница 23: ...ualified to supply this paper provided the stacks are from these recommended grades Paper qualification services are offered by Nanoptix for additional grades not listed below Manufacturer Numbers Nan...

Страница 24: ...4 nylon 19 320016 0001R Label Paycheck Paper Insert 20 103239 0000R Paper Guide Kit 21 100417 0000R Paper Guide Upper 22 100612 0000R Paper Guide Lower 23 100795 0000R Latch Ticket Chute 24 100069 20...

Страница 25: ...er Guide Blue Clip Thermal Print Head Cleaning supplies 60 103218 0000N Isopropyl Alcohol Pens 12 pkg 61 103250 0000N Presaturated IPA Swabs 50 box 62 103251 0000N Presaturated IPA wipes 100 box 63 10...

Страница 26: ...s possible the PayCheck Slim printer has three different mounting positions The three mounting options position A B and C along with their dimensions are described in the following pages The rear supp...

Страница 27: ...Document 720006 0000 August 2011 21 Service Manual Figure 12 Side View Mounted in Position B...

Страница 28: ...Document 720006 0000 August 2011 22 Service Manual Figure 13 Side View Mounted in Position C...

Страница 29: ...Document 720006 0000 August 2011 23 Service Manual Figure 14 Front View...

Страница 30: ...Document 720006 0000 August 2011 24 Service Manual Figure 15 Back View...

Страница 31: ...cement instructions Instruction A Removal of the printing mechanism Kit 1 Remove the four two on each side Philips screws securing the metal mounting bracket from the printer Figure 16 Mounting Bracke...

Страница 32: ...Document 720006 0000 August 2011 26 Service Manual 2 Remove the metal mounting bracket Figure 17 Mounting Bracket B 3 Slide metal back plate from the chassis Figure 18 Back Plate...

Страница 33: ...o one on each side Philips screws securing the printer mechanism to the printer 5 Lift printing mechanism straight up Figure 19 Printer Mech 6 Cut securing tie wraps 7 Disconnect motor connector and f...

Страница 34: ...oller PCB 1 Remove the printing mechanism kit by following Instruction A Figure 20 PCB Removal A 2 Remove PCB mounting Philips screw 3 Remove the two serial port nuts 4 Squeeze the three plastic holde...

Страница 35: ...e the printing mechanism kit by following Instruction A 2 Pry one side and hold 3 Keeping an upwards pressure push on the other side s tab 4 Then remove by unlatching the final 2 tabs Note during reas...

Страница 36: ...720006 0000 August 2011 30 Service Manual Instruction D Removal of the paper guide sensor 1 Remove paper guide kit by following Instruction C 2 Remove PCB by carefully prying latch Figure 22 Paper Gui...

Страница 37: ...ut tie wrap 3 Remove mech mount mounting screw 4 Separate mechanism by sliding mount upwards 5 Push sensor out using a screw driver 6 Remove print head by prying with a small screw driver Make sure no...

Страница 38: ...terval for cleaning the Nanoptix PayCheck Slim printer is 3 months or 5 km of paper printed which ever comes first 1 Remove paper guide cover when in use top paper guide Then press down on bottom pape...

Страница 39: ...0000 August 2011 33 Service Manual 3 Clean the roller with a cotton swab and isopropyl alcohol Figure 26 Clean Roller 4 Clean paper guide sensor using cotton swab Figure 27 Clean paper guide sensor us...

Страница 40: ...aper guide can move up and down freely Ensure that the gaps pointed by the arrows are equal and measures approximately a millimeter 20 mils or the thickness of 5 sheets of TITO paper If not readjust t...

Страница 41: ...e two inner sides of the bottom paper guide If excessive wear is visible deep grooves caused by paper bottom paper guide should be replaced Figure 29 Inspect Paper Guide Good Replace 7 Clear dust off...

Страница 42: ...Document 720006 0000 August 2011 36 Service Manual 8 Clean the print line black line on the print head with a cotton swab and isopropyl alcohol Figure 31 Clean Print Line...

Страница 43: ...a blank ticket or a piece of paper between thermal print head and roller for shipping and storage United States of America Canada and International RMA XXXXXX RMA XXXXXX Nanoptix Inc Nanoptix Inc C o...

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