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8

 
Printer Does Not Work 

 

Problem

 

Possible Causes

 

What to Do

 

Check that printer cables 
is properly connected on 
both ends.  

Printer not plugged in. 

Check that the host or 
power supply is getting 
power. 

Printer Does Not 
Function When Turned 
On. 

Tray not fully 
closed. 

Close the tray. 

 

Table 4: Printer Does Not Work 

2. Media and Supplies Guide 

 

2.1 Media Specifications 

 
The printer requires qualified thermal paper with the following specifications: 
 
2.1.1 – Ticket dimensions shall be 65+/- 1mm (2.56 in +/- .040”) x 156 +/-1 mm (6.14 +/- 0.040”) 
2.1.2 – Paper stock shall be furnished in bulk stacks of 200, 400, 600 or 800 tickets. 
2.1.3 – Tickets shall be attached (chained) to one another at 156mm intervals and supplied in “fan-
folded” format 
2.1.4 – Attachment between tickets shall be made with perforations across the paper width (65mm). 
2.1.5 – The perforations shall also define the fold point in the paper stock. 
2.1.6 – Perforation (burst) strength, or pull force, shall be 1.3+/- 0.4 lbs (0.59 +/-0.18 Kg) 
 

2.2 Ordering Thermal Paper 

 
We recommend the following paper grade produced by Appleton and Kanzaki Specialty Papers. 
There are a number of paper converters qualified to supply this paper, provided the stacks are from 
these recommended grades.   
 

Manufacturer 

Numbers 

Nanoptix part no 

Paper Grade 

Appleton Papers 

Tel:920-991-8438 

 
100505-3024 (200 stack) 
100505-3025 (400 stack) 
100505-3026 (600 stack) 
100505-3027 (800 stack) 
 

Royale 700-4.5 

Kanzaki Specialty 
Papers 
(USA) 

 
Tel:888-526-9254 
Fax: 413-731-
8864

 

 
100505-3012 (200 stack) 
100505-3013 (400 stack) 
100505-3014 (600 stack) 
100505-3015 (800 stack) 
 

TO-381-N

 

Table 5: Ordering Thermal Paper 

 

We would be happy to provide a quote for qualifying additional grades not listed above. 
 

Содержание PayCheck 2

Страница 1: ...Owner s Manual First Edition December 2002 Last Revision November 2010 ...

Страница 2: ...ment has been tested and found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instruct...

Страница 3: ...proved Nanoptix interface cable must be used with this product Use of a cable other than Nanoptix approved product will require that you test the cable with the Nanoptix Inc printer and your system for FCC and CE mark certification Power Cord A UL listed detachable power cord must be used A power cord with Type SVT marking must be used For applications outside the North America power cords that me...

Страница 4: ...ated Denis Daigle 15 07 2003 Corrections to text Denis Daigle 15 01 2004 Corrections added FX chipset option P Chiasson 01 03 2005 Added hot swappable option P Chiasson 15 11 2005 Revised for Paycheck II P Chiasson 15 11 2010 Revised protocol description G Robichaud ...

Страница 5: ...1 4 Changing Paper 5 1 5 Testing the Printer 6 1 6 Troubleshooting the Printer 7 Troubleshooting with LED 7 Printing Problems 7 Printer Does Not Work 8 2 Media and Supplies Guide 8 2 1 Media Specifications 8 2 2 Ordering Thermal Paper 8 2 3 Ordering Miscellaneous Supplies 11 Power Supply and Power Cord 11 Ordering Communication Cables 11 Communication Cables Pin Out 11 APPENDIX A Mechanical Drawin...

Страница 6: ...igures FIGURE 1 NANOPTIX PAYCHECK PRINTER 1 FIGURE 2 PRINTER RESET 3 FIGURE 3 PAPER FEED BUTTON 3 FIGURE 4 LEDS POSITION 4 FIGURE 5 LOADING PAPER 5 FIGURE 6 TEST TICKET 6 FIGURE 7 MECHANICAL DIMENSIONS 14 ...

Страница 7: ...BLE 3 TROUBLESHOOTING PRINTING PROBLEMS 7 TABLE 4 PRINTER DOES NOT WORK 8 TABLE 5 ORDERING THERMAL PAPER 8 TABLE 6 PART NUMBERS 11 TABLE 7 COMMUNICATION CABLES PART NUMBERS 11 TABLE 8 RS 232 SERIAL INTERFACE PIN OUT 11 TABLE 9 PINOUT AND SIGNALS OF FRONT MOLEX FOR BEZEL 12 ...

Страница 8: ...iton is extremely fast quiet and very reliable With thermal printing technology there is no ribbon cassette to change and paper loading is extremely simple The printer is small enough to fit almost anywhere and is easy to use with the ticket exiting from the front Figure 1 Nanoptix Paycheck Printer ...

Страница 9: ... 6 sizes Note Other Character sets can be programmed quickly Integrated Bar Codes UPC A UPC E interleaved 2 of 5 3 of 9 Code 128 EAN 8 EAN 13 Note Other Bar Codes can be programmed quickly Speed Up to 125 mm second Sensors Paper in Tray open Top of form Paper low Human Interface Drop in paper loading status LED paper feed button Dimensions 113mm width x 67mm height x 286mm depth Weight 2 3 Kg Immu...

Страница 10: ...gged in the printer goes through a startup routine and resets itself Figure 2 Printer Reset Paper Feed Button Use the Paper Feed Button to advance the paper The paper will automatically feed Tear off the form that has been fed and the printer will be ready to print on a full form Paper Feed Figure 3 Paper Feed Button ...

Страница 11: ... printer status Please refer to section 1 7 for LED status and troubleshooting with LED An external LED can be connected through the front 3 pin Molex connector The pin out is described in section 2 3 Error LED Status LED RED GREEN Figure 4 LEDs position ...

Страница 12: ...data may be lost Load a stack of tickets into the printer The maximum stack that will fit in the ticket cartridge is 200 400 or 800 tickets depending on the cartridge option that was purchased with your printer Pull open drawer to fully Drop ticket stack into ticket open position cartridge in the orientation indicated on the label in the bottom of the cartridge Feed ticket into printer mechanism P...

Страница 13: ...lt in blank tickets Model TRITON 1 Firmware TRT 2 4 1 J 61AU COMMUNICATION Interface Serial Baud 19200 Data Bits 8 Parity NONE Handshaking NONE Print mode NTL Aux Port Disabled PRINT CONTROL Darkness Control 15 Voltage 23 9 Volts Temperature 21 Celcius Speed 4 0 IPS Black Bar Index Right SYSTEM RESOURCES FLASH Used 48110 Free 17425 LIBRARY INVENTORY Templates 0 1 2 3 4 5 6 7 8 9 A B Print Regions ...

Страница 14: ...n the tray and clear any jammed paper Printer starts to print but stops while the receipt is being printed Paper is jammed Open the tray and clear any jammed paper Paper tickets loaded incorrectly Check that the paper is loaded properly Use recommended thermal receipt paper Print is light or spotty Thermal printhead is dirty Clean printhead at recommended intervals Vertical column of print is miss...

Страница 15: ...ickets shall be made with perforations across the paper width 65mm 2 1 5 The perforations shall also define the fold point in the paper stock 2 1 6 Perforation burst strength or pull force shall be 1 3 0 4 lbs 0 59 0 18 Kg 2 2 Ordering Thermal Paper We recommend the following paper grade produced by Appleton and Kanzaki Specialty Papers There are a number of paper converters qualified to supply th...

Страница 16: ...9 ...

Страница 17: ...10 ...

Страница 18: ...mbers Communication Cables Pin Out The tables below detail the connection pin out for the Serial interface 12 pin Molex on the printer side Pin Signal Name Printer I O Host I O Printer Function 1 24V Power Input n a Power Input 2 PRT_RS232_TXD Output Input Data transmit 3 PRT_RS232_RXD Input Output Data receive 4 n a No connect n a None 5 Signal Ground Signal Ground Signal Ground Signal Ground 6 R...

Страница 19: ...he tables below detail the connection pin out for the front Bezel Connector 3 pin Molex Pin Signal Printer I O 1 Bezel PWM Output 2 24VDC Output 3 GND GND Table 9 Pinout and signals of Front Molex for Bezel ...

Страница 20: ...13 APPENDIX A Mechanical Drawings Side View Bottom View Max screw protrusion inside printer 6mm ...

Страница 21: ...14 Front View Top View Figure 7 Mechanical Dimensions ...

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