background image

66

67

6

Troubleshooting

If these recommendations do not address the issue you are 

experiencing, please contact our Advanced Support Team at 

619-738-2438 for assistance.

Accessories Available for Purchase

7

Содержание BTE PLUS

Страница 1: ...Behind the Ear OTC Hearing Aids User Manual...

Страница 2: ...octor preferably an Ear Nose and Throat doctor an ENT Your ear has a birth defect or an unusual shape Your ear was injured or deformed in an accident You saw blood pus or fluid coming out of your ear...

Страница 3: ...you should remove this device and use ear plugs Caution The sound output should not be uncomfortable or painful You should turn down the volume or remove the device if the sound output is uncomfortab...

Страница 4: ...ents and they might include skin irritation in your ear injury from the device like cuts or scratches or burns from an overheated battery pieces of the device getting stuck in your ear suddenly worsen...

Страница 5: ...Place Hearing Aid Behind Ear 32 Turn Hearing Aid On 32 Adjust Hearing Aid 33 Change Program Mode 36 Remove Hearing Aid 38 4 The Nano Hearing App 39 5 Caring for Your Hearing Aids 56 Cleaning Your Hea...

Страница 6: ...aring loss Your new hearing aids are the perfect mix of price and quality and we are confident they will help you hear more clearly Becoming comfortable with using the hearing aids will take time so p...

Страница 7: ...t to these new sounds 1 1 Tips for Getting Started Tips for Getting Started Have one on one conversations in a quiet environment Listen to an audio book or podcast Noisy environments can be quite chal...

Страница 8: ...provide more detailed information about using your hearing aids For an electronic version of this User Manual use the QR code below 1 1 Resources Resources If you have any questions feel free to conta...

Страница 9: ...cable Charger plug Thin tubes Open domes Closed domes Vented domes Hearing aid brush Filament 1 1 What s Included What s Included What s Included USB Type A to USB Type C Charging cable Filament Charg...

Страница 10: ...Selection Listening Programs All Around Restaurant TV Outdoors Advanced Feedback Management Advanced Noise Reduction Directional Microphones to optimize sounds from the front FUNCTIONS Dome Microphon...

Страница 11: ...view Overview Cont Multi size domes Open fitting options Cleaning brush with thin tube cleaner Charging dock with power supply Toggle control for volume program changes FEATURES Left charging well Rig...

Страница 12: ...ng aids must be powered off to charge Hearing aids will not properly charge if placed in charger while powered on If hearing aids are off you will not hear feedback chirping as you cup them in your ha...

Страница 13: ...ring Aids 2 Charge Your Hearing Aids dock the light in the center of the hearing aid rocker switch will illuminate Indicator Light on Rocker Switch Blue light Hearing aid is charging Green light Heari...

Страница 14: ...uncomfortable or booming Try aid without a dome Try a smaller open or vented dome 2 Select Dome Place the hearing aid powered on in your ear reference page 30 with the dome attached to the thin tube...

Страница 15: ...in tube If you find the thin tube is too long please contact our Customer Success Team at 619 738 2438 2 Attach Dome Tip We encourage you to try using the hearing aid without a dome While domes have b...

Страница 16: ...or for left ear Red indicator for right ear 3 Insert Dome in Ear Canal Insert Dome in Ear Canal Position Stabilizer Place Hearing Aid Behind Ear Turn Hearing Aid On Adjust Hearing Aid Change Program M...

Страница 17: ...Be careful not to cut the thin tube itself 3 Position Stabilizer Hold the thin tube bend with your thumb and finger as shown Gently insert the dome into your ear canal Feedback chirping can be expect...

Страница 18: ...earing Aid 3 Place Hearing Aid Behind Ear Step 5 Adjust Hearing Aid Rocker Switch Make adjustments to your hearing aid by using the rocker switch You may also adjust your hearing aid with the Nano Hea...

Страница 19: ...the rocker switch to cycle the volume up from volume levels 1 9 1 beep every time volume is increased 2 tone beep when max volume is reached Volume Decrease Quick touch the lower portion of the rocker...

Страница 20: ...e Program Mode Step 4 Change Program Mode Your hearing aids have 4 programs from which to choose Programs allow you to change between different listening settings by shaping the sound differently in e...

Страница 21: ...t of ear removing dome from ear Remove hearing aid from behind the ear Turn hearing aid off Wipe dome clean from any wax oils moisture etc Power aid off Place aid in charging dock when not in use Tip...

Страница 22: ...we also make it easy for you to make adjustments with the Nano Hearing App To use the Nano Hearing App on your Apple device Step 1 Ensure hearing aids are powered on They do not have to be in your ear...

Страница 23: ...3 Step 5 Read WARNINGS and Cautions Step 6 Scroll to the bottom of the screen to acknowledge and accept Select Continue Step 7 Select Connect Device 4 4 Apple Device Apple Device Apple Device Apple De...

Страница 24: ...trol Screen Volume Adjust the volume by using the blue left ear and red right ear slider bars Link hearing aids The hearing aids can be adjusted individually or linked When the hearing aids are linked...

Страница 25: ...shaping the sound differently in each setting Select the program that best suits your listening setting needs The description of the program may not apply to you For example you may find the Outdoor...

Страница 26: ...ce Step 1 Ensure Bluetooth on phone is turned on Step 2 On your Android phone visit Google Play to download the Nano Hearing app Select Install Select Open Step 3 Read Terms and Conditions Scroll to b...

Страница 27: ...ids are already on power off then power on Select Connect Device Step 5 Select Allow Only While In Use Step 6 Select Access my location Step 7 Select Tap to Connect After first aid connects select Tap...

Страница 28: ...9 Sound Control Screen Program Mode The program mode control allows you to change between different listening settings by shaping the sound differently in each setting Select the program that best sui...

Страница 29: ...ndividually or linked When the hearing aids are linked volume adjustments made on the app will adjust both aids This option is available at the bottom of the screen Note The Nano Hearing app allows fo...

Страница 30: ...Cleaning the dome Remove dome from the thin tube Use hearing aid brush or a dry cloth to gently remove debris and wax from the center hole of the dome Re connect dome to thin tube You may also clean...

Страница 31: ...by placing green filament through the tube to remove debris Cleaning Your Hearing Aids 5 Clean thin tube in warm water with a soft mild soap Allow thin tube to completely air dry before re connecting...

Страница 32: ...other activity during which hearing aids may get wet or exposed to moisture Remove before applying perfume or hair spray Keep away from pets and small children Store in charging dock when not in use...

Страница 33: ...Remove any wax build up in the ear canal A professional ear cleaning may be necessary as excess wax may cause feedback Issue Recommedations Sounds like I m in a barrel Remove dome Try using hearing a...

Страница 34: ...on hearing aid Issue Recommedations Hearing aid is not charging Ensure charging cable is plugged into charging dock and into the charge plug properly The light on the charging dock will be green Power...

Страница 35: ...67 6 Troubleshooting If these recommendations do not address the issue you are experiencing please contact our Advanced Support Team at 619 738 2438 for assistance Accessories Available for Purchase...

Страница 36: ...purchase for your BTE Plus hearing aids Charging dock Charging cable Charger plug Domes Thin tubes Hearing aid brush To order any of the above items please contact our Customer Success Team at 619 738...

Страница 37: ...on 2 5 4 5 Self generated noise EIN 18 dB Latency 10 ms Frequency response bandwidth 250Hz 5000Hz Test Standard ANSI 3 22 2014 Test Equipment FONIX 8000 Test Coupler HA 1 Standard test ambient conditi...

Страница 38: ...RI or CT scan Don t use at high volume for extended periods If uncomfortable please remove the hearing aid Don t keep or use it in an environment of humidity or high temperature such as a sauna room P...

Страница 39: ...act your hearing professional for assistance if needed 9 Safety Information Do not fix your devices yourself Doing so will not only void the warranty but also cause further damage easily Check the Tro...

Страница 40: ...or any of its accessories Please contact us for any repair needs Opening of the equipment by unauthorized agencies is not allowed and will terminate any claim to the warranty Warning No modification...

Страница 41: ...r extended periods of time without recharging them max six months Disposal Please dispose of the device in accordance with the directive 2002 96 EC WEEE Waste Electrical and Electronic Equipment If yo...

Страница 42: ...are exposure to elements or chemicals or unauthorized service will not be covered by the warranty For warranty support to obtain repair service or replacement contact Customer Success at 619 738 2438...

Страница 43: ...ep 1 Contact Advanced Support at 619 738 2438 or returns nanohearingaids com 24 7 within 45 days of receiving your hearing aids to begin the return process Return requests made after 45 days of custom...

Страница 44: ...turn please be sure to obtain a shipping receipt and tracking number for your records What to expect after your package is received Components of package inspected RMA verified and validated Refund pr...

Страница 45: ...rademarks owned by Bluetooth SIG Inc and any use of such marks by Nano Hearing Aids is under license Other trademarks and trade names are those of their respective owners Apple and the Apple logo are...

Страница 46: ...umankind 4225 Executive Square Suite 600 La Jolla CA 92037 www nanohearingaids com UM BTEP 23 V1 If you have any questions feel free to contact us at support nanohearingaids com Customer Success Team...

Отзывы: