control, or by using the arrow buttons to select “HELP” (Yellow) located
at the bottom of each MENU SCREEN.
Select “DONE” onscreen to exit HELP AND INFORMATION and return to the MENU
SCREEN you came from.
TIPS: Press the yellow “Help” button on your remote control to display the
HELP AND INFORMATION for the current screen you are viewing.
Use the “Last” button on your remote control to return to the previous menu
screen without saving changes.
Use the “EXIT” button on your remote control to return video to full screen
from any INFO, MENU SYSTEM or PROGRAM GUIDE screen without saving changes.
4.2 Message Screens
RECEIVE CHANNEL BLOCK AND TROUBLE- SHOOTING MESSAGES ONSCREEN
Your Digital Set-Top Box can diagnose most problems that may occur with the
video and audio signal, as well as the status of the Smart Card that controls
your access to programming.
Each MESSAGE SCREEN will provide a tip on what to do in case of trouble.
Also, channels or programs that are BLOCKED display a notification message.
MESSAGES you may receive onscreen may include the following:
• Cable Signal Problem
• Smart Card Not Inserted
• Smart Card Not Paired
• Smart Card Never Paired
• Smart Card Com Error
• Smart Card Invalid
• Smart Card Expired
• Smart Card Suspended
• Smart Card Blacklisted
• Access Denied
• Channel Deleted
• Video Not Ready
• Audio Not Ready
• System Data Not Ready
• Parental Lock
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