Nab QT850 Скачать руководство пользователя страница 8 | Manualshive

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How to perform a manual software update

Description

Performing a manual update to the latest terminal software.

Step 1

Press on “Merchant Menu” and select “Settings”.

Step 2

If there are no updates to the software, the following message “You are already on the latest version” will be displayed at the bottom of

the screen.

Step 3

Select “Update Software”. The screen will navigate to the “DMG Updater” menu and check for the latest software.

Step 4

Select “NAB Payment App” to download the latest version. The terminal will restart after the update is completed.

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Содержание QT850

Страница 1: ... INSERT or SWIPE their card on Terminal Note Card can be tapped on the screen or inserted into the reader on the bottom of the terminal or swiped across the reader on the top of the terminal above the printer Step 3 For insert swipe cards cardholders will be prompted to select the account selection if applicable or account type Cheque Savings and Credit Step 4 Cardholders would be required to ente...

Страница 2: ...below Step 4 Select one of the transactions with an option to reprint the receipt How to reset password Description Refund transactions are protected with a password to protect you against fraud You can reset this password on the terminal or call the Merchant Service Centre Note It s a good idea to change your password regularly Step 1 Press on Merchant Menu on screen Step 2 Select Settings and SE...

Страница 3: ...to continue or Back to Card Number Expiry Date Step 5 Ask the cardholder to sign and verify customer s signature How to perform a MOTO transaction Description MOTO applies to only Visa and Mastercard transactions Step 1 Press on Merchant Menu Step 2 Select Transactions then MOTO Step 3 Enter Card Number Expiry Date and CVV Step 4 Select a reason if CVV is not entered then select Next to proceed or...

Страница 4: ...led will display on the terminal screen How to view last settlement Description View Settlements for the last 30 days Step 1 Press on Merchant Menu Select Settlements Step 2 Select Last Settlement and choose a date from the date picker and press OK to continue or Cancel Step 3 Transactions will display on the terminal screen and option to print Last Settlement receipt Step 4 If there s no settleme...

Страница 5: ...lements then Auto Settlement Step 3 You can turn on enable or off disable auto settlement To enable select Choose a different time to set a time Merchant Choice Routing MCR Description Merchant Choice Routing applies to Visa Mastercard debit The thresholds are setup in TMS Terminal Management System Step 1 Merchant Choice Routing applies to Visa Mastercard debit To set up the thresholds call the M...

Страница 6: ... of the terminal hold Close the lid until you hear a click sound to ensure lid has been closed properly Note An Alert Out of paper will appear on the terminal screen if paper runs out whilst printing the receipt Load paper and press Continue Press Merchant Receipt to print reprint the merchant receipt or Skip to skip printing the merchant receipt Press Customer Receipt to print the customer receip...

Страница 7: ...ct Settings then Refresh Terminal Config Step 3 Message Updating terminal config will appear on the screen Step 4 Message Terminal Config Updated will appear on the screen once the update is completed How to power off terminal Description Power off the terminal via the payment app Step 1 Press on Merchant Menu Step 2 Select Settings then Power Off Step 3 An alert will appear on the screen Select P...

Страница 8: ...p 2 If there are no updates to the software the following message You are already on the latest version will be displayed at the bottom of the screen Step 3 Select Update Software The screen will navigate to the DMG Updater menu and check for the latest software Step 4 Select NAB Payment App to download the latest version The terminal will restart after the update is completed ...

Страница 9: ... pop up message with timer remaining seconds A scheduled software update will be initiated in 60 seconds If you do not wish to update now please press Skip Auto software update will take place after 60 seconds and the terminal will restart Confirmation of a successful update will appear at the bottom right of the screen e g S W 1 x x ...

Страница 10: ... frozen Swipe up from the bottom of the screen Press on the dot and click on the Launcher Select DMGNAB App again to reopen the app Alternatively press and hold DMGNAB and drag the app to App info Click on Force Stop to restart the app If the problem persists please contact our support team Support details For help please reach out to our Merchant Service Centre Phone 1300 369 852 and Select Optio...

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