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MYLAPS BibTag Timing system   V.30.   ENG. November  2020 

 

© MYLAPS rights reserved  52 

 

11.Troubleshooting 

Troubleshooting for the BibTag can be divided into 3 distinct categories: 

•

 

Startup problems  

•

 

Operating errors and warnings (signaled by screen messages)  

•

 

Problems with updating software  

•

 

Reset to factory defaults 

•

 

GPS reception is weak or lost 

•

 

Modem errors 

If troubleshooting does not solve a problem, contact MYLAPS at [email protected]. Alternatively, check the MYLAPS forum 
site for similar problems and solutions - see http://partners.mylaps.com. 
 

11.1. Startup problems 

Normally when starting up the BibTag decoder, the main screen will appear after the power button is pressed on the control 
panel. However, the following problems may be encountered during startup. 
 
No power is available (no LEDs lit) 
Connect power to the BibTag decoder 

 

If lit, charge the BibTag until the internal battery is sufficiently full (the second charge LED starts to blink) 
If battery indicator is not lit, contact MYLAPS 
Start screen freezes 
Restart (startup can take longer after a restart). 

11.2.

 

Error during operation 

If errors or warnings occur during operation, a 
flashing error message is displayed in the middle of 
the BibTag control screen. See location in following 
figure. 

 

Th

ront of the 

case (and beside the control screen) will also glow 
continuously for an error. 
To acknowledge the error and clear the message, 

press the 

 or 

 buttons. In an extreme 

emergency situation, hold in the main power switch 
for 7 seconds to completely shut down the BibTag. 

 

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 

Содержание 40S220

Страница 1: ...VERSION 3 0 ENGLISH MANUAL BIBTAG TIMING SYSTEM PRODUCTCODE 40S220...

Страница 2: ...ual revision history Version Date Amendments Version 2 0 August 2018 added clear sync and redesign Version 3 0 November 2020 Firmware update no usage functionalities available anymore Product number 4...

Страница 3: ...s Download the manual and install the product software from the MYLAPS Partner site https partners mylaps com Contact MYLAPS if you do not have a partner account info mylaps com About this Manual This...

Страница 4: ...et up the BibTag Timing System 17 4 3 How to connect the mats and the cables 18 4 4 Decoder intitialization no internet used 20 4 5 Decoder initialization internet used recommended 21 4 5 Testing the...

Страница 5: ...MYLAPS BibTag Timing system V 30 ENG November 2020 MYLAPS rights reserved 5 12 Appendix 58 12 1 Specifications 58 12 2 IO port pin settings 59 13 CE Declaration of Conformity 60 14 Support 61...

Страница 6: ...vents The standard BibTag system consists of the following components Portable BibTag decoder housed in a sturdy Pelican case 8 x antenna mats 8 x antenna cables in varying lengths up to 9m 30ft Power...

Страница 7: ...ons for further expanding the BibTag system Product Product code BibTag Cable set 4 meter 40S214 8 meter 40S215 12 VDC battery cable with clamps 40S091 BibTag detection mat 30S032 BibTag Start button...

Страница 8: ...antenna tester 40S112 BibTag Network kit 40S116 BibTag Raincover 40S007 HandReader 15S050 EasyMat 30S060 4 meters 30S064 6 meters Additionally you can purchase the following component from local suppl...

Страница 9: ...uring a race to protect decoder from rain 2 Modem GPS Unit Modem GPS unit stored in the cover 3 Decoder panel For connecting external devices and operator control 4 LED Status display Shows battery er...

Страница 10: ...onnectors To connect an ethernet cable for a wired connection to a laptop or network 7 Power connectors and power on button AC Port for electrical power connector for external power source 100 240 VAC...

Страница 11: ...battery when fully charged is sufficient for a race duration maximum 6 hour for 8 mat systems maximum 10 hour for 4 mat systems however for longer races a 12 VDC external battery can be connected as...

Страница 12: ...cted to the antenna in the center of the mat and fed along these grooves to the next mat or decoder 1 2 3 CAUTION Equipment Damage The antenna cable connections in the BibTag mats are not completely w...

Страница 13: ...ct decoder connector 3 Connectors 1 right angle and 1 straight shape connector The right angle connector connects to the connectors of the decoder and the straight end connects to the mat 1 2 3 CAUTIO...

Страница 14: ...race number is the BibTag this foam spacer contains the timing chip When used in a race the BibTag must be worn correctly for the best detection and the following recommendations for race participants...

Страница 15: ...detection rate and accuracy The reusable MultiSports Tag consists of a foam layer for optimal comfort a start number for easy identification and a Velcro strap on the outside to secure the tag The reu...

Страница 16: ...up until 8 matts and mats and is responsible for Controlling the antennas in the mats Keeping accurate time via a GPS signal or via an internal clock Data collection and storage chip codes and times R...

Страница 17: ...cessary to ensure all athletes pass over the mats Wait for the road to close before set up so heavy vehicles don t damage the antennas To obtain a 99 8 detection rate we advise you to use a main and b...

Страница 18: ...on both ends of the cable One end is right angle shaped and one end is straight The right angle end connects to the decoder and the straight end connects to the mat Connect all your mats by clicking...

Страница 19: ...e bundle of cables neatly make sure you don t get kinks Using less than 8 mats if possible just eliminate the high numbers of the connectors first Close case Make sure that the antenna cables are all...

Страница 20: ...no longer be accurate After the decoder has started up this can take a while the LCD screen should be read GPS Locked Click on the select button to synchronize your decoder to GPS Press the scroll bu...

Страница 21: ...net Follow the steps as in 4 4 Connect the decoder with internet you can use ethernet or GSM connection Press the scroll button Scroll to communication and click on the select button Scroll to Server...

Страница 22: ...temporarily when the Tag is detected in the field of the mat If a mat is not detecting the Tag check the antenna cables and either replace them or the mat if necessary and repeat the test Test BibTag...

Страница 23: ...necessary retrieve data race results from the BibTag Decoder After you loaded the passing data from the decoder to Timing Scoring and saved the event file you can clear your decoder Scroll to marker a...

Страница 24: ...quipment Carefully close lid making sure that nothing is trapped between cover Close both front latches Move the BibTag equipment to a storage area or to an area where race data can be retrieved Store...

Страница 25: ...ys store the mats laid out flat with the MYLAPS logo facing up CAUTION Damage Danger of damaging mats Always store the mats according to the instructions given in the following step CAUTION Damage Dan...

Страница 26: ...EDGE When there is an error the letters ER will be displayed as additional information For more detailed information on possible error messages see Modem errors 3 Number of detected satellites The sym...

Страница 27: ...ctors shown as a dashed rectangle cannot be detected this also signifies the decoder is in scanner mode 10 Used memory This bar represents the capacity and the number of passings in the MYLAPS BibTag...

Страница 28: ...nd info screens will automatically revert to the Main screen exceptions are the Gun Marker and Clock menu selections Content of the menus Markers and files 8 1 1 Timeline setup 8 1 2 General 8 1 3 Com...

Страница 29: ...iles Create New File This function is useful for separating the detected chips times into individual files e g it can be used to record multiple races after each other A maximum 999 files can be creat...

Страница 30: ...reserved 30 Marker Choose Markers and Files Marker Choose here to set a marker at a random point a marker A message appears showing the number of the marker and the time it was entered New file on gun...

Страница 31: ...onfirm the delete disappears and you return to the main screen Auxiliary Choose Create Marker and File Auxiliary Assign here the various hold off times in milliseconds for a start gun or any other Ext...

Страница 32: ...can assign whether your decoder is used as a main or backup system or as a scanner Main and backup systems are set up in two rows at a recommended distance of 3m 10ft from each other Main and backup d...

Страница 33: ...der channel Choose Timeline Reader Channel Assign here the channel used by the reader to gather data Always assign a different channel to a main and backup system to eliminate interference between dec...

Страница 34: ...ngs even when a tag athlete remains in the field of detection E a 5 athletes passing the mats results in 5 short beeps Time between same chip Continuous mode Choose Timeline Continuous mode When conti...

Страница 35: ...s Firmware Decoder Reader module Charger module Maintenance Choose here to assign Clock Clock Contrast Name Index Factory defaults Firmware Maintenance Choose General Clock Here you can set the source...

Страница 36: ...ress repeatedly to brighten the screen Press Press to accept and return to the main screen choose selection Press Press and to enter the correct date Press to accept and return to the main the selecti...

Страница 37: ...entify the decoder in software In Toolkit it is called device number Change the index as follows Press repeatedly to assign the required symbol alphabetic or numeric to the blinking field Press to mov...

Страница 38: ...s only to be used by a MYLAPS service engineer or after contact with MYLAPS Enter the maintenance code as follows Press repeatedly to assign the required character alphabetic or numeric to the blinkin...

Страница 39: ...k GSM Settings When setting up BibTag for the first time register your decoder at the CCNet server refer to http partners mylaps com for more information Server communication Choose Communication Serv...

Страница 40: ...atically DCHP alternatively you can manually set the IP address Subnet mask and Gateway Automatic Cho IP address Always first set assign fixed IP settings The decoder cannot register IP addresses in t...

Страница 41: ...vider and entered in the following screens APN Access Point Name Username Password Select APN Press repeatedly to assign the required character alphabetic or numeric to the blinking field Press to con...

Страница 42: ...ights reserved 42 8 1 5 Log Use the and buttons to navigate to the menu and submenus Files Markers Errors Log Here you can view the archieve of Files markers and errors Files Choose Log Files Markers...

Страница 43: ...issues with your BibTag decoder to send back to MYLAPS for further investigation Make sure your use a USB memory stick for at least 2 GB and FAT formatted This is to notify you that you will be using...

Страница 44: ...rs Here you can read off the current BibTag software version installed in the decoder and the previously repeatedly to return to the main screen GPRS Info Choose repeatedly until GPRS Info appears Her...

Страница 45: ...it and individual components accumulated dirt can hamper unit operations Installing and removing parts from the unit Troubleshooting any malfunctions that may occur on the unit before during and after...

Страница 46: ...cloth to clean the outside of the case including the front LED display Use a moist cloth to clean the antenna cables paying particular attention to remove any dirt in the connectors Dispose of the cle...

Страница 47: ...and all 5 LEDs remain lit takes 16 24 hours from empty to full when device is switched off Remove power optional MYLAPS recommends leaving power connected to retain battery life and ensure the BibTag...

Страница 48: ...n device is switched off CAUTION High Voltage Before connecting power to the decoder make sure that all electrical connections are secure 9 2 5 Remove Replace SIM card Disconnect unit cable Place your...

Страница 49: ...ce your fingers around the ribbed part of the connector and press the connector with a vertical motion downwards into the connector making sure it locks in place CAUTION Equipment damage To prevent da...

Страница 50: ...APS supplied Ethernet cable or standard Ethernet UTP cable up to a max 100m 300ft long Check the orange LED on the network connection is on 2 Choose Communication Network From here you can select one...

Страница 51: ...ertical bars next to it If this does not appear within a minute refer to Troubleshooting When connected to the network use MYLAPS software e g Timing Scoring to retrieve data Retrieving data via inter...

Страница 52: ...s pressed on the control panel However the following problems may be encountered during startup No power is available no LEDs lit Connect power to the BibTag decoder If lit charge the BibTag until the...

Страница 53: ...ntenna connection is faulty Check the antenna connections 512 Antenna 2 lost Check antenna now Antenna connection is faulty Check the antenna connections 514 Antenna 3 lost Check antenna now Antenna c...

Страница 54: ...K Internet unavailable Check APN User name and password Contact network provider CCNet not found Server settings OK Internet unavailable Check APN User name and password Contact network provider 328 C...

Страница 55: ...y low Warning that external battery charge level is low and BibTag will switch to internal battery supply Connect to an extra external battery or connect to AC power if no other option 706 Firmware wi...

Страница 56: ...11 4 Problems with updating software If a problem occurs with an updated software version BibTag can revert to a working software version as follows Check BibTag is started If BibTag does not start co...

Страница 57: ...the GPRS modem Check the SIM card in the GPRS modem PIN The SIM card is PIN locked Unlock the SIM card using a mobile phone or USB modem NET No GPRS network Relocate modem Use other provider INI GPRS...

Страница 58: ...hip passing speed 40 km h 25 mph Max unique chip detects 50 sec Timing Resolution 0 001 sec Clock tolerance 1 ppm Maximum detection buffer size 80 000 chips Life span approx 5 years Modem GPS Unit Dim...

Страница 59: ...MYLAPS BibTag Timing system V 30 ENG November 2020 MYLAPS rights reserved 59 12 2 IO port pin settings...

Страница 60: ...9 5 EC Radio Telecommunications Terminal Equipment Directive Has been designed and manufactured to the following specifications EN 301 489 1 2005 09 EN 301 489 3 2002 08 EN 302 208 2 2008 04 EN 61000...

Страница 61: ...m MYLAPS Americas Office Atlanta USA Tel 1 678 816 4000 Email info americas mylaps com MYLAPS Japan Office Tokyo Japan Tel 81 3 6418 8209 Email info japan mylaps com MYLAPS APAC Office Sydney Australi...

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