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zappi
38
operation and installation manual
Warranty
Warranty
Subject to the provisions described below, this product is protected for three (3) years from the date of purchase against
defects in material and workmanship.
Prior to returning any defective product to myenergi, the end customer must report the faulty product to
myenergi
by either
emailing
myenergi
or calling
myenergi
on +44 (0)333 300 1303. If
myenergi
agrees that the product
should be returned, it will issue a Return Merchandise Authorisation (RMA) number, the RMA must be clearly marked on the
packaging of the product to be returned.
myenergi
may arrange collection at its discretion, otherwise the customer should
return the product at their own cost.
Should the product fail to perform as described within the relevant warranted period as set out above, it will be repaired or
replaced with the same or functionally equivalent product by
myenergi
, at its discretion, free of charge provided the end
customer: (1) returns the failed product to
myenergi
with shipping charge prepaid, and (2) provides
myenergi
with proof of the
original date of purchase. Returned or replacement products will be returned to the end customer with shipping charges
prepaid.
Replacement products may be refurbished or contain refurbished materials. If
myenergi
, by its sole determination, is unable to
repair or replace the defective product, it will refund the depreciated purchase price of the product.
The warranty does not apply if, in the judgement of
myenergi
, the product fails due to damage from shipment, handling,
storage, incorrect installation, accident, inappropriate use or cleaning of the product, relocation of the product after its first
installation, abuse, misuse, or if it has been used or maintained in a manner not conforming to product manual instructions,
has been modified in any way, or has had any serial number or other identification markings removed or defaced.
Repair by anyone other than
myenergi
or an approved agent will void this warranty.
All defective products should be returned to
myenergi
with shipping charges prepaid, unless
myenergi
have arranged collection
at its own cost.
Nothing in this agreement will affect the end
customer’s statutory rights or limit or exclude
myenergi’s
liability for (1) death or
personal injury caused by its negligence, or the negligence of its employees, agents or subcontractors (as applicable), (2) fraud
or fraudulent misrepresentation; (3) defective products under the Consumer Protection Act 1987;or (4) any matter in respect
of which it would be unlawful for
myenergi
to exclude or restrict liability.
The maximum liability of
myenergi
under this warranty is limited to the purchase price of the product covered by the warranty.
myenergi
only supply products for resale for domestic and private use.
myenergi
accept no liability for any commercial,
business or re-sale purpose by the end customer, and
myenergi
accept no liability to the end customer for any loss of profit,
loss of business, business interruption, or loss of business opportunity.
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