
1. The instrument cannot be started, but the key light on the back of the instrument
does not work?
A. Make sure the power cord is connected to a valid power socket.
B. Whether the fuse tube on the back of the instrument is loose or burnt out.
2. No RF output of the instrument?
A. Please check whether the plug connecting the instrument handle and the body is
tightly connected.
B. Please check whether the treatment area has been cleaned. Grease or oil essential
oil products may cause poor contact between the treatment handle of the instrument
and the human body, resulting in no RF output.
3. Weakened RF output?
A. Please check whether the plug connecting the instrument handle and the body is
tightly connected.
B. Please check whether non-conductive grease and other substances are stained on
the treatment handle, which will cause poor contact and weaken the output.
C. Please check whether the product used is the adaptive product specified by the
instrument.
4. I can start the instrument, but the screen show’s error message?
A. Please unplug the power plug behind the instrument and wait for about 1 minute
before restarting the instrument.
B. If the above methods cannot be handled, please contact the instrument dealer for
assistance.
5. FAQs
1. Q: What is collagen?
A: Collagen is a kind of biological macromolecule substance. It is a kind of white,
opaque, unbranched fibrous protein. It replenishes the nutrients needed by each layer
of the skin, enhances the collagen activity, and locks moisture to hydrate the skin,
delay aging, improve facial relaxation, and nourish hair. Collagen is the nutrient
needed to delay aging. Women start to lose collagen gradually after age 20, and the
amount gradually decreases. At age 25, it starts to lose very fast until age 40. The
amount is less than half of that at age 18. The wrinkles and relaxation on the face are
caused by collagen loss and the collagen fibers and elastic nets that support the skin
are broken, causing the skin tissue to be oxidized, atrophy, and sagging, and the skin
will appear dry, wrinkled, loose, and inelastic, so collagen is essential for anti-aging.
2. Q: How long can I start seeing the results of RF treatment?
A: Under normal circumstances within that day or a week. Skin collagen tissue is
heated and produces contractions, and you can obviously feel skin tightening. Because
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