Primo Mixer Limited Warranty
MVP GROUP (“Primo”) warrants to the original purchaser of new mixer that said mixer, when installed in accordance
with our instructions within North America and subjected to normal use, is free from defects in material or workmanship
for a period of 2 years on parts (excludes wear/expendable parts). The labor warranty is 1 year on labor from original
date of installation, or 18 months from actual shipment date, whichever date occurs first.
This warranty is in lieu of all other warranties, whether express or implied. MVP Group expressly disclaims any implied
warranty of merchantability or express or implied warranty of fitness for a particular purpose. Primo’s obligation and
liability under this warranty is expressly limited to repairing and replacing parts which proves to be defective in material
or workmanship within the applicable warranty period.
MVP Group hereby states that: warranty travel time shall be limited to, and without exception, a round-trip total of two (2)
hours OR mileage up to a maximum of sixty (60) miles round-trip. Any charges exceeding those stated herein must have
prior authorization by the factory. All repairs pursuant to this Warranty will be performed by an Authorized Designated
MVP Group Service Location during normal working hours.
In no event shall MVP Group be liable for incidental or consequential damages to buyer or any third party, including,
without limitation, loss of property, personal injury, loss of business or profits or other economic losses, or statutory or
exemplary damages, whether in negligence, warranty, strict liability, or otherwise.
This warranty is given only to the first purchaser from a retail dealer. No warranty is given to subsequent transferees.
MVP Group assumes no liability for parts and labor coverage for component failure, factory defect or any other damages
for units installed in a non-commercial or residential application. This warranty does not cover product malfunction
caused by: failure to maintain, neglect, abuse, damage due to water, fire, normal wear, improper set up and use. Refer to
mixer capacity chart. Periodic maintenance is not covered. This warranty is not in force until such time as a properly
completed and signed installation/warranty registration or an online registration form has been received by MVP Group
within 30 days from the date of installation. Register online at www. http://mvpgroupcorp.com.
The foregoing warranty provisions are a complete and exclusive statement between the buyer and seller. MVP Group
neither assumes nor authorizes any persons to assume for it any other obligation or liability in connection with said
equipment.
Example of items not covered under warranty, but not limited to just these items: 1. Acts of God, fire, water damage,
vandalism, accident, theft. 2. Freight damage. 3. Improper installation or alteration of equipment. 4. Faults due to lack of
regular maintenance. 5. Repairs made by anyone other than a MVP Group designated service agent. 6. Lubrication. 7.
Expendable wear parts. (This includes the bowl, flat beater, wire whip, spiral dough hook.) 8. Cleaning of equipment. 9.
Misuse or abuse. 10.Use of generic or after-market parts. 11. Usage beyond its capacity.
Models covered by this warranty: PM-10, PM-20, PM-30
If you have any questions, please contact our customer
service department at the number below.
Don’t forget to have your serial number.
SERIAL NUMBER
:_______________________
MODEL
:___
PM-10
____
PM-20
____
PM-30
_____
Contact
3560 NW 56th St.
Fort Lauderdale, FL 33309 USA
Telephone: (786) 600-4687
Toll Free Telephone: 1-844-218-8477
Fax: (786) 661-4100
Email: [email protected]
5659 Royalmount Ave.
Montreal, QC H4P2P9
CANADA
Telephone: (514) 737-9701
Toll Free Telephone: 1-888-275-4538
Fax: (514) 342-3854
For service call 1-888-275-4538