© MuxLab Inc. 2019
4.
Connect the USB port of the Host device to the Transmitter, the USB port of the end device to
the Receiver.
4a. Connect the two Receiver USB 1.1 ports to a USB keyboard and mouse.
4c. Connect the two Receiver USB 2.0 ports to other USB devices, such as a printer,
drawing pad, storage device, camera, etc.
5.
If the configuration is a point-to-multipoint or multipoint-to-multipoint:
5a.
You will need to use an Ethernet Switch with Gigabit ports and DHCP Server support.
In addition Jumbo Frame support is required and IGMP Protocol support is required for
the multipoint-to-multipoint case.
Verify that the Ethernet Switch is configured
correctly and that the DHCP Server, the IGMP Protocol and the Jumbo Frame are
enabled
.
6.
Powering the Transmitter or Receiver via an external power supply is only necessary where
PoE (PSE) is unavailable. If PoE is unavailable, connect a 5 VDC power supply (500993 -
sold separately) to each Receiver and to an AC power outlet. Next connect each Transmitter
in the same manner. If power is present, the green power LED on each Transmitter and
Receiver will illuminate.
Note: Power ‘ON’ the HDMI/USB over IP PoE Wall Plate Transmitter and any other
Transmitters and Receivers only after all connections have been made.
7.
Power ‘ON’ the HDMI and USB equipment and verify the image quality and data transfer.
8.
The following diagram illustrates a typical LAN configuration with other compatible MuxLab
AV over IP devices. The 500777-RX is compatible with the MuxLab
500759/770/771/773/778 Transmitters.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions in regard to
the installation of the HDMI/USB over IP PoE Wall Plate Transmitter:
Symptom
Transmitter LEDs
Receiver LEDs
Probable
Cause
Possible
Solutions
Power
Link
Power
Link
No Image or
USB signal
OFF
OFF
OFF
OFF
No power
• Check power connections
• Check PoE Ethernet Switch
Setup
No Image or
USB signal
BLINK
OFF
BLINK
ON
Booting
• Wait until booting process is
finished
No Image or
USB signal
ON
OFF
ON
OFF
No Ethernet Link • Check Ethernet Switch Status
• Check UTP Cables
Info Screen
ON
OFF
ON
BLINK UTP Cable
• Check the Transmitter UTP
cable
Info Screen
ON
ON
ON
OFF
UTP Cable
• Check the Receiver UTP cable.
Info Screen
ON
BLINK
ON
BLINK No Data
Connection
• Check network settings
Info Screen
ON
ON
ON
BLINK Wrong setting on
Receiver
• Check network settings
Choppy Video
ON
ON
ON
ON
Configuration
• Check cable length
• Check the HDMI or VGA Cable
Quality
• Check if Jumbo Frame and
IGMP are enabled on the
Ethernet Switch
Image flickers
when powering
up nearby
equipment
ON
ON
ON
ON
Interference
• Use STP cables
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-
5228 (toll-free in North America) or (+1) 514-905-0588 (International).
