© MuxLab Inc. 2017
4b.
Connect one (1) Cat 5e/6 (or higher) grade UTP cable to the RJ45 LINK connector
on the Receiver.
5.
Connect the 5VDC power supply to the Receiver first, and then plug the power
supply into an AC power outlet. Connect the 5VDC power supply to the
Transmitter first, and then plug the power supply into an AC power outlet. If power
is present, the green power LED of the Transmitter and the Receiver will be ON.
Note: Power the HDMI Transmitter and Receiver only after all connections are
made.
6.
Power the HDMI equipment and verify the image quality.
7.
This product supports bidirectional IR control. If infrared remote control is needed
to control the Source equipment from the Display, connect the IR Sensor to the
3.5mm Stereo Jack of the receiver and the IR Emitter to the 3.5mm Mono Jack of
the Transmitter.
Note: You can differentiate the IR Sensor and the IR Emitter by looking at the
3.5 mm plug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR
Emitter a mono plug (2 Contacts).
8.
Position the IR Sensor so that it is directed to the hand-held remote control. For a
clear IR signal reception, aim the hand-held remote control toward the top of the IR
Sensor enclosure.
9.
Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. DVD
player). For a clear IR signal reception, the IR Emitter must be secured so that it is
facing the source’s IR Sensor. The IR Emitter includes double sided tape to secure
it in place.
10.
If the infrared remote control is needed to control the Display equipment from the
Source location, connect the IR Emitter to the 3.5mm Stereo Jack of the receiver
and the IR Sensor to the 3.5mm Mono Jack of the Transmitter.
11.
The following diagram shows an example configuration.
Troubleshooting
The following table describes some of the symptoms, probable causes and possible solutions
in regard to the installation of the HDMI Extender Kit, HDBT, UHD-4K:
Symptom
Tx LEDs
Rx LEDs
Probable
Cause
Possible
Solutions
Power HDMI RJ45 Power HDMI RJ45
No Image
OFF
OFF
OFF
OFF
OFF
OFF No power
• Check power
connections.
No Image
ON
OFF
OFF
ON
OFF
OFF UTP Cable
• Check the UTP
cables.
No Image
ON
OFF
ON
ON
OFF
ON HDMI Cable
• Check the HDMI
Cable.
No Image
ON
ON
ON
ON
ON
ON Synchronization • Check cable length.
Flickering
Image
ON
ON
ON
ON
ON
ON Synchronization • Check cable length.
• Check the HDMI
Cable Quality.
Choppy sound
ON
ON
ON
ON
ON
ON Synchronization • Check cable length.
• Check the HDMI
Cable Quality.
Green or pink
hue
ON
ON
ON
ON
ON
ON DDC
communication
• Cycle power the
HDMI Extender.
• Check UTP cables
and replace.
Image flickers
when powering
up nearby
equipment
ON
ON
ON
ON
ON
ON Interference
• Use STP cables.
IR not
functioning
ON
ON
ON
ON
ON
ON Remote control
not directed to
the IR Sensor or
IR Emitter not
directed to the
equipment.
• Make sure the IR
Sensor is directed
towards the remote
and the IR Emitter
to the equipment.
IR not
functioning
ON
ON
ON
ON
ON
ON Interference
from sunlight,
Fluorescent,
Neon or
Halogen lights.
• Place the IR
equipment away
from the interfering
light.
IR not
functioning
ON
OFF
ON
ON
OFF
ON Interference
from RF
radiation from
the TV.
• Place the IR
equipment away
from the RF
radiation.
If you still cannot diagnose the problem, please call MuxLab Customer Technical Support at
877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International).
