Troubleshooting
VJ-2638X/1938X/1638X/1938WX/1638WX OPERATION MANUAL
360
Error messages
12
[*******] Ink End
Ink has run out.
(Stops operation)
Replace with a new S/C card
and Ink cartridge.
13
[********] Check Ink
Ink cartridges/Ink packs
cannot be recognized
correctly.
• Insert Ink cartridge/Ink
pack adapter again.
• Contact your local
MUTOH dealer.
14
[********] S/C ReadErr
IC chip cannot be read.
Insert Ink cartridge again. If
IC chip still cannot be read,
insert a new Ink cartridge.
15
[********] S/C Col.Err
Ink cartridge is inserted into a
wrong Ink cartridge slot.
Insert it into the correct Ink
cartridge slot.
16
[*] S/C Ink Err
This type of ink cannot be
used for this printer.
Contact your local MUTOH
dealer.
17
[*] S/C CodeErr
An improper Ink cartridge is
inserted.
Contact your local MUTOH
dealer.
—
18
[*] Broken Chip
IC chip is broken.
Replace with the new Ink
cartridge.
19
Full WasteInkTank
Waste fluid tank is full.
(Stops operation)
Dispose of waste fluid.
20
No connector cap.
Connector cap is off the
connector.
(VJ-2638X/1938X/1638X)
Install Connector cap to the
connector of
Spectrophotometer on Print
head.
Spectrophotomet
er (VJ-2638X/
1938X/1638X)
21
Measurement Error
(Take Up Roll)
Media ejection mode is set to
“Take-up”.
(VJ-2638X/1938X/1638X)
Change the setting to “Off”.
22
Measurement Error
(Media detection)
The Media detection menu is
set to “Off”.
(VJ-2638X/1938X/1638X)
Change the setting to either
“Width” or “Top&Width”.
23
Measurement Error
(Media width)
The width of the media
installed does not match the
color target to be measured.
(VJ-2638X/1938X/1638X)
Remove the media currently
set, and set a correct color
target.
24
Measurement Error
(Command)
The parameters of the
command sent from RIP
software are abnormal.
(VJ-2638X/1938X/1638X)
Check the settings of color
calibration or color profiling
of the RIP software.
—
25
Measurement Error
(Media End)
The media has run out while
printing or measuring the
color target.
(VJ-2638X/1938X/1638X)
Load new media and start
printing and measuring the
color target again.
Spectrophotomet
er (VJ-2638X/
1938X/1638X)
No.
Display
Description
Remedy
Reference
Содержание VJ-1638WX
Страница 1: ...VJx638xE A 08 VJ 2638X VJ 1938X VJ 1638X VJ 1938WX VJ 1638WX...
Страница 2: ......
Страница 8: ...VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 8...
Страница 14: ...Table of Contents VJ 2638X 1638X 1938WX 1638WX OPERATION MANUAL 14...
Страница 28: ...Safety instructions VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 28 Warning labels...
Страница 42: ...Product overview VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 42 Printer status outline...
Страница 184: ...Before using VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 184 Connecting the printer to PC...
Страница 346: ...Maintenance VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 346 Moving or transporting the printer...
Страница 366: ...Troubleshooting VJ 2638X 1938X 1638X 1938WX 1638WX OPERATION MANUAL 366 The media is jammed...
Страница 380: ......