Services & Warranty
Multi-Tech’s comprehensive Support
Services programs offer a full array of
options to suit your specific needs.
These services are aimed at protecting
your investment, extending the life of
your solution or product, and reducing
total cost of ownership. Our seasoned
technical experts, with an average
tenure of more than 10 years, can
walk you through smooth installations,
troubleshoot issues and help you with
configurations. Products include a 2-year
warranty.
Installation Support
Multi-Tech’s Installation Support Service
delivers priority service with the ability
to work one-on-one with an experienced
Multi-Tech technical support engineer,
to guide you through the installation
process for our products.
Technical Support Services
At Multi-Tech, we’re committed to
providing you personalized attention
and quality service while providing you a
quick response to your product support
needs. We have several options of
support for you to choose from.
For additional information on Support
Services as well as other service
offerings, please contact your Multi-Tech
representative or visit
www.multitech.com/support.go.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112 U.S.A.
Tel: 763-785-3500
Toll-Free: 800-328-9717
Email: [email protected]
www.multitech.com
EMEA Headquarters
Multi-Tech Systems (EMEA)
Unit 1, Thames Court
2 Richfield Avenue
Reading, Berkshire RG1 8EQ
United Kingdom
Tel: +(44) 118 959 7774
Email: [email protected]
Services & Warranty
Multi-Tech’s comprehensive Support
Services programs offer a full array of
options to suit your specific needs.
These services are aimed at protecting
your investment, extending the life of
your solution or product, and reducing
total cost of ownership. Our seasoned
technical experts, with an average
tenure of more than 10 years, can
walk you through smooth installations,
troubleshoot issues and help you with
configurations. Products include a 2-year
warranty.
Installation Support
Multi-Tech’s Installation Support Service
delivers priority service with the ability
to work one-on-one with an experienced
Multi-Tech technical support engineer,
to guide you through the installation
process for our products.
Technical Support Services
At Multi-Tech, we’re committed to
providing you personalized attention
and quality service while providing you a
quick response to your product support
needs. We have several options of
support for you to choose from.
For additional information on Support
Services as well as other service
offerings, please contact your Multi-Tech
representative or visit
www.multitech.com/support.go.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112 U.S.A.
Tel: 763-785-3500
Toll-Free: 800-328-9717
Email: [email protected]
www.multitech.com
EMEA Headquarters
Multi-Tech Systems (EMEA)
Unit 1, Thames Court
2 Richfield Avenue
Reading, Berkshire RG1 8EQ
United Kingdom
Tel: +(44) 118 959 7774
Email: [email protected]
Ordering Information
HSPA+ Models
Product Description
Region
MTSMC-H5
HSPA+ Embedded Modem (Serial Interface)
Global
MTSMC-H5-U
HSPA+ Embedded Modem (USB Interface)
Global
EV-DO Models
Product Description
Region
For Verizon Networks
MTSMC-EV3-N3
EV-DO Rev A Embedded Modem (Serial Interface)
US
MTSMC-EV3-U-N3
EV-DO Rev A Embedded Modem (USB Interface)
US
GPRS Models
Product Description
Region
MTSMC-G2
850/1900 MHz GSM/GPRS Modem
Global
MTSMC-G2-ED
900/1800 MHz GSM/GPRS Modem
Global
MTSMC-G2-V
850/1900 MHz GSM/GPRS Modem w/Voice
Global
MTSMC-G2-V-ED
900/1800 MHz GSM/GPRS Modem w/Voice
Global
MTSMC-G3-EU
850/900/1800/1900 MHz GSM/GPRS Modem
Euro/GB
CDMA Models
Product Description
Region
For Sprint Networks
MTSMC-C2-N2
CDMA2000 1xRTT Modem (Serial Interface)
US
For Verizon Networks
MTSMC-C2-N3
CDMA2000 1xRTT Modem (Serial Interface)
US
For Aeris Networks
MTSMC-C2-N16
CDMA2000 1xRTT Modem (Serial Interface)
US
SocketModem Cell Pin-Out
The SocketModem Cell cellular
modem interfaces easily with existing
products through a standard serial
communication channel. The serial DTE
channel is capable of transfer speeds
to 921.6K bps (depending on model)
and can be interfaced directly to a
UART or microcontroller. The complete
on-board RF transceiver interfaces with
an antenna for direct connection to
wireless SMS, circuit switched dial up, or
packet data networks. It also includes an
onboard LED to display network status.
Developer’s Kit
The Developer’s Kit allows you to
plug in the communications device
and use it for testing, programming
and evaluation. The kit includes one
development board with RS-232
DB-25 connector, universal power
supply, antenna and RS-232 cable.
(Voice Model)
