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MR9600 User Guide

72

CommPlete Communications Server

Appendix A - Updating the MR9600 Controller
Firmware

As part of Multi-Tech Systems’ continuing effort to add value to its products, from time to time it releases
new firmware for the MR9600 controller. This procedure describes how to obtain new firmware releases
and use them to update your MR9600 controllers.

 

1.

 

Download the current MR9600 controller firmware from the Multi-Tech Web site

(www.multitech.com). Firmware files are available in the Service and Support area under
“MultiModemManager & the CommPlete Communications Server”
(http://ftp.multitech.com/mmminfo.htm).

 

The firmware file name should be similar to “REL210.HXC.”

 

2.

 

Using a third-party FTP application, FTP the .HXC file to the B drive of the MR9600 controller. If you

are unable to complete the transfer, it is possible that the controller’s B drive is full. In that case,
delete the most or all of the .HR files in B:\MMM\MR.LOG\ and try again.

 

3.

 

Telnet to the MR9600 controller and change to the directory that you FTP’d the .HXC file to.

 

4.

 

Type 

update 

<

filename

>, e.g., 

update

 

rel210.hxc

. The controller updates the firmware.

 

5.

 

When the controller asks if you want to reboot, answer yes. Rebooting the controller does 

not

disconnect users who are currently connected to your modems.

 

6.

 

Telnet into the controller after waiting a couple of minutes for it to reboot. Log in as 

supervisor

.

 

7.

 

Delete the .HXC file.

 

8.

 

Log out of the controller. The update is complete.

Содержание CommPlete MR9600

Страница 1: ...MR9600 Controller User Guide...

Страница 2: ......

Страница 3: ...hout obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes Revision Date Description A B C D E 03 31 97 05 27 97 11 17 97 03 01 98 11 15 00 Manual rele...

Страница 4: ......

Страница 5: ...ing Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user s authority to operate the equipment Important Safety Instructions Caution...

Страница 6: ...iv CommPlete Communications Server...

Страница 7: ...ing 9 3 Quick Start 11 MR9600 Quick Start 12 Supervisor Console Quick Start 13 4 Operation 14 Introduction 15 Security 15 File System 15 Event Files 15 SNMP Interface 16 Command Line Interface 16 Teln...

Страница 8: ...vi CommPlete Communications Server 6 Solving Problems 67 Introduction 68 MR9600 Diagnostic Tests 68 Appendix 71 Appendix A Updating the MR9600 Controller Firmware 72 Index 73...

Страница 9: ...CommPlete Communications Server 1 1 Introduction...

Страница 10: ...a built in Web FTP and Telnet server an embedded SNMP agent and an Ethernet concentrator module Its complete management capabilities allow the CommPlete Communications Server and its segments to be m...

Страница 11: ...s are turned on and off one at a time red and green 6 All LEDs turn green while the system starts up 7 After the system has started the LEDs reflect the status of the device cards Each LED will be in...

Страница 12: ...t are accessible from the rear of the CC9600 chassis Figure 2 MR9600 connectors Connector Type Function CC9600 RJ 45 Crossover 10Base T network connector The transmit and receive pairs of wires are sw...

Страница 13: ...One male DB 9 RS 232C diagnostic and configuration connector Sixteen two color LEDs for quick view of device card status Four Ethernet status LEDs Eight Ethernet utilization LEDs Two Ethernet link in...

Страница 14: ...MR9600 User Guide 6 CommPlete Communications Server...

Страница 15: ...CommPlete Communications Server 7 2 Installation...

Страница 16: ...tallation Procedure 1 Unpack the MR9600 assembly from its packaging and save the packaging for possible future use Perform a visual inspection of the MR9600 If you are concerned about the condition of...

Страница 17: ...f the CC9600 chassis Connect one of these connectors to the TCP IP network that the supervisor console is attached to The supervisor console is the PC that runs the MultiCommManager software or option...

Страница 18: ...MR9600 User Guide 10 CommPlete Communications Server...

Страница 19: ...CommPlete Communications Server 11 3 Quick Start...

Страница 20: ...ss ENTER to accept a default and go on to the next option or menu 10 In the System Defaults Setup menu type 1 to set up network defaults If required type the IP addresses for the default gateway the l...

Страница 21: ...a green IP If the IP is gray double check your IP settings Also make sure the Read and Write Community settings match how they are set on the MR9600 controller 25 Double click the IP site you just cr...

Страница 22: ...MR9600 User Guide 14 CommPlete Communications Server 4 Operation...

Страница 23: ...Default Password supervisor operator guest Once you are logged in you can change your user ID and password by using the commands userid to change your user ID and passwd to change your password see Ch...

Страница 24: ...ogged in the screen should show the following information Welcome to MultiCommManager version 2 53 Press any key to start system manually starting done Username supervisor Password 0 A The command lin...

Страница 25: ...s 111 222 333 444 represents your card s IP address Logging In Whenever you access the MR9600 for the first time during a browser session you will be prompted for a user ID and password You must log i...

Страница 26: ...ows the transfer of files between two systems connected to a TCP IP network such as the Internet The MR9600 acts as an FTP server so that FTP clients can send and receive files to and from it You need...

Страница 27: ...4 Operation CommPlete Communications Server 19...

Страница 28: ......

Страница 29: ...CommPlete Communications Server 21 5 Commands...

Страница 30: ...A CommPlete Communications Server has 16 slots numbered from left to right with the RASCards occupying slots 1 5 9 and 13 Each modem card contains 8 modems represented by the letters A B C D E F G an...

Страница 31: ...rs Description bpstatus None Displays the rack s back plane polling activity between the controller and each powered device cl clock None Displays current date and time date None Prompts you for curre...

Страница 32: ...ds stored configuration data to a T1 device t1debug Device Displays status of AB Signaling bits for both the transmit and receive directions of each DSO channel for the specified T1 device within the...

Страница 33: ...nline Device Go online with a device to check or set configuration information oosset os Device Set the specified device Out Of Service reset rs Device Reset the specified device setconfig Pathname De...

Страница 34: ...rds boot None Reboot MR9600 bye None Logs the user off the system exit None Logs the user off the system format Specifier Initialize the specified drive to empty history None Display command history b...

Страница 35: ...status and which segments are powered up getsendtrap None Displays whether traps are being sent or not getsubnet None Display the configured subnet mask gettemp None Displays the internal ambient temp...

Страница 36: ...device Out Of Service pristatus Specifier Retrieve the current status of the specified PRI card prisetup Specifier Set configuration parameters for a PRI card readme None Displays information about re...

Страница 37: ...Pathname Deletes a file setgateway IP Address Configures the gateway address setip IP Address Configures the IP address setpollingoff Device Disables the controller generated polling to specified dev...

Страница 38: ...se only in the MR9600 controller Command Reference This section describes the MR9600 s commands in alphabetic order For a description of the parameters see Parameter Types on page 22 Parameter None De...

Страница 39: ...istory command See history Security Guest Example 0 A clock 10 29 1996 1 20pm 1 A ver Version E 1 02 Oct 24 1996 18 06 37 2 A 0 10 29 1996 1 20pm Parameter None Description Displays an alphabetic list...

Страница 40: ...y No Response and No Acknowledgement If the device does not respond the counter s will increment The example below shows all devices in a fully loaded CC9600 are responding correctly Security Supervis...

Страница 41: ...erid PasswordPrompt m jPassword WelcomeMsg m jConnected to MultiCommManager System m j cd chdir Parameter Pathname Description Change directory The cd command sets the current working directory to Pat...

Страница 42: ...me1 to Pathname2 If Pathname2 exists it is destroyed Security Operator Example 0 A MMM copy mr9600 ini mr9600 old 1 A MMM d date Parameter None Description Displays the MR9600 s current date and promp...

Страница 43: ...e s 22137 bytes 3 dirs s 1015296 bytes free 1 A MMM download Parameter Pathname Description Downloads the file specified by pathname from the MR9600 to a computer connected to the MR9600 controller s...

Страница 44: ...ok 15 On Hook On Hook 16 On Hook On Hook 17 On Hook On Hook 18 On Hook On Hook 19 On Hook On Hook 20 On Hook On Hook 21 On Hook On Hook 22 On Hook On Hook 23 On Hook On Hook 24 On Hook On Hook 25 On H...

Страница 45: ...curity Guest Example 7 A MMM e1status 13b Getting E1 Card Info E1 Card Status Channel Polling Interval Sec 20 Error Threshold 10 Disconnect Timeout sec 11 Framing Format CRC4 Line Coding Alternate Mar...

Страница 46: ...1 08 13 47 O 33600 V 42bis 000 00 00 08 DT16 2 A getdevices Parameter Device Description Displays the current status of each device in the system Security Operator Example 0 A MMM getdevices 1A RAS Up...

Страница 47: ...e 5 A MMM getfaults 6a 6A 11 15 19 56 48 Disconnect Retrain Failure 6A 11 15 20 19 49 No Connect No Carrier Unable to train 6A 11 16 08 02 58 Disconnect Retrain Failure getfkey1 getfkey2 getfkey3 getf...

Страница 48: ...llback Security 3C Idle default cfg Unassigned Dial Up Callback Security 4A Idle default cfg Group1 Dial Up No Security 4B Idle default cfg Unassigned Dial Up No Security 4C Idle default cfg Group1 Di...

Страница 49: ...n 13 Ready Chan 14 Ready Chan 15 Ready Chan 16 Ready Chan 17 Ready Chan 18 Ready Chan 19 Ready Chan 20 Ready Chan 21 Ready Chan 22 Ready Chan 23 Ready Chan 24 Ready Chan 25 Ready Chan 26 Ready Chan 27...

Страница 50: ...settings Security Supervisor Example 0 A MMM getreadcommunity Read community public Enter SETREADCOMMUNITY community string to change it 1 A getsendtrap Parameter None Description Displays whether or...

Страница 51: ...Security Operator Example 0 A MMM gett1 5B T1 Online 13B T1 Online gettemp Parameter None Description Displays the internal ambient temperature of the rack in Fahrenheit and Celsius Security Guest Li...

Страница 52: ...ller firmware is updated Security Supervisor Example 0 A MMM haltsys Backplane processing has been stopped history Parameter None Description Displays the command history buffer Security Guest Example...

Страница 53: ...ULES loadmod nocall Module NOCALL loaded successfully ls See dir md mkdir Parameter Pathname Description Make directory The md command creates a directory with the path and file name assigned by the p...

Страница 54: ...line Parameter Device Description Goes online in command mode with a device to check configuration information and firmware version information This does not create a fully functional terminal but is...

Страница 55: ...are connected when the command is issued they will remain off hook when the call is completed Example 0 A MMM os 1a 1 A MMM passwd password Parameter None Description The passwd command allows you to...

Страница 56: ...ed channel in service Security Supervisior Example 03 A priocbchannel 2a 1 04 A getprichannels 2a getting PRI Info Bchannels Chan 01 Ready Chan 02 Ready Chan 03 Ready Chan 04 Ready Chan 05 Ready Chan...

Страница 57: ...an 11 Ready Chan 12 Ready Chan 13 Ready Chan 14 Ready Chan 15 Ready Chan 16 Ready Chan 17 Ready Chan 18 Ready Chan 19 Ready Chan 20 Ready Chan 21 Ready Chan 22 Ready Chan 23 Ready Chan 24 Ready Chan 2...

Страница 58: ...s Parameter Drive Specifier Description Retrieve the current status of the specified PRI card Security Operator Example 2 A MMM pristatus 10a Getting PRI Info Switch Type AT T 5ESS Line Coding Binary...

Страница 59: ...uit d one 1 rasstatus Parameter Device Description Interrogates the status of the RAS device RAS card devices are 1a 5a 9a 13a Security Supervisor Example 1 A rasstatus 13a Getting Ras Info Version 5...

Страница 60: ...ons 1 A ren rename Parameter Pathname1 Pathname2 Description Renames the file Pathname1 to Pathname2 Security Supervisor Example 0 A ren temp txt temp1 txt 1 A rendir Parameter Pathname1 Pathname2 Des...

Страница 61: ...the defaults for use in the whole system and to set up any component of the system Security Supervisor Example 0 A se Getting System Defaults MultiCommManager Environment Setup 1 System Defaults Setu...

Страница 62: ...fg Unassigned Dial Up No Security 4A Idle rsa cfg Unassigned Dial Up No Security 4B Idle rsa cfg Unassigned Dial Up No Security 4C Idle rsa cfg Unassigned Dial Up No Security setfkey1 setfkey2 setfkey...

Страница 63: ...setpollingoff 5a 3 A bpstatus Backplane Status Busy NoResp NoAck no polling 0 count of 0 1 9 tens digit plus 1 ninety Slot A B C D E F G H I J K L M N O P 5 000 6 000 000 000 000 000 000 000 000 7 000...

Страница 64: ...r None Description Changes the Read community settings Security Supervisor Example 0 A setreadcommunity public Read Community public stored 1 A setsendtrap Parameter On off Description Configures the...

Страница 65: ...Supervisor Example 0 A setwritecommunity public Write Community public stored 1 A sync Parameter None Description Writes oustanding events events that normally get written every hour to the B MMM MR...

Страница 66: ...ook 8 On Hook Timeout 9 On Hook On Hook 10 On Hook On Hook 11 On Hook On Hook 12 On Hook On Hook 13 On Hook On Hook 14 On Hook On Hook 15 On Hook On Hook 16 On Hook On Hook 17 On Hook On Hook 18 On Ho...

Страница 67: ...ed device must be a T1 device T1 devices can exist only at 1b 1c 5b 5c 9b 9c 13b and 13c Security Supervisor Example 0 A MMM t1setup 5b Use settings from 1 Use Active Settings pre configured card 2 Us...

Страница 68: ...successfully the module is no longer available to run Example 0 A MODULES unloadmod nocall Module NOCALL unloaded successfully unmount Parameter Drive Specifier Description Remove the drive from the...

Страница 69: ...echnical Support personnel Files will normally be transferred using FTP Security Supervisor Limitations Only ASCII files can be uploaded This command does not support flow control so the files should...

Страница 70: ...3 10 0 0 0 0 24 24 13 20 4 0 0 0 20 24 02 A userid Parameter None Description Changes your user ID by prompting you for your current user ID and new user ID Security Guest Example 0 A MMM userid Curre...

Страница 71: ...mmunications Server 63 whoami Parameter None Description Displays the user ID of the user who is logged on and the user s security level Security Guest Example 0 A MMM whoami supervisor with superviso...

Страница 72: ...number or incorrect parameters ERROR Invalid IP address format The IP address is not 4 groups of up to 3 digits separated by a period The IP address has no components with a value greater than 255 ERR...

Страница 73: ...e that the file name is incorrectly spelled ERROR Invalid number The specified number is not a valid hex number starting with or a valid decimal number starting with a digit ERROR Invalid device speci...

Страница 74: ...MR9600 User Guide 66 CommPlete Communications Server...

Страница 75: ...CommPlete Communications Server 67 6 Solving Problems...

Страница 76: ...the MR9600 assembly into the CC9600 chassis Plug the 10Base T loopback jumper into the Ethernet connector labeled LAN on the rear of the CC9600 chassis 2 Run MultiExpress or another datacomm program o...

Страница 77: ...6 Solving Problems CommPlete Communications Server 69 Test c Clears segment 1 modems OOS Test d Resets segment 1 modems...

Страница 78: ...MR9600 User Guide 70 CommPlete Communications Server...

Страница 79: ...CommPlete Communications Server 71 Appendix...

Страница 80: ...are file name should be similar to REL210 HXC 2 Using a third party FTP application FTP the HXC file to the B drive of the MR9600 controller If you are unable to complete the transfer it is possible t...

Страница 81: ...CommPlete Communications Server 73 Index...

Страница 82: ...hannelstatus 36 e1chstatus 36 e1setup 37 e1status 37 exit 38 format 38 getcalls 17 38 getdevices 39 gete1 39 getfaults 17 39 getfkey 40 getgateway 40 getip 40 getmodems 17 41 56 getpowerstatus 41 getp...

Страница 83: ...or 4 configuration MR9600 9 T1 devices 60 62 configuration files 16 19 connectors 4 9 D date and time 34 60 deleting a file 35 device identifier 22 device parameter 22 diagnostics 9 directories creati...

Страница 84: ...mand line 17 PS9600 power supplies 8 R remote management 18 renaming a file 54 repeating a command 30 31 reset button 12 72 resetting the MR9600 controller 32 S security 16 17 18 19 27 55 66 67 68 com...

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Страница 86: ...P N 82063602...

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