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CommPlete 4000 Communications Server Overview

Contents

1 System Overview

Introduction...................................................................................................................................... 6

Product Overview .............................................................................................................................. 6

RASExpress V5.31 ............................................................................................................................ 6

Documentation Set Overview .............................................................................................................. 7

Technical Specifications ..................................................................................................................... 8

Chassis ............................................................................................................................................ 8

Power Supply ................................................................................................................................... 8

AC Input .......................................................................................................................................... 8

DC Output ........................................................................................................................................ 8

Dimensions ...................................................................................................................................... 8

Environmental .................................................................................................................................. 9

2 Installing Your CommPlete 4000

Introduction.................................................................................................................................... 12

Unpacking ...................................................................................................................................... 12

Safety Warnings ............................................................................................................................. 12

Rack Mounting ................................................................................................................................ 12

Cable Connections .......................................................................................................................... 12

SBC Board Cabling .......................................................................................................................... 13

ISI Board Cabling ............................................................................................................................ 14

Serial Card Upgrades ...................................................................................................................... 14

NIC Cabling .................................................................................................................................... 15

Powering Up................................................................................................................................... 16

3 Getting Started with RASExpress

Quick Start with RASExpress ............................................................................................................ 18

4 Hardware Removal/Replacement

Introduction.................................................................................................................................... 24

Disconnecting Cables and Removal from Enclosure ............................................................................. 24

Card Cage Removal/Replacement ..................................................................................................... 25

Board Removal and Replacement ...................................................................................................... 27

Removing SBC Board ...................................................................................................................... 27

Removing NIC Board ....................................................................................................................... 28

Removing ISI Boards ....................................................................................................................... 29

Hard Disk Drive Removal/Replacement .............................................................................................. 30

Floppy Disk Drive Removal/Replacement ............................................................................................ 30

CDROM Removal/Replacement ......................................................................................................... 31

Power Supply Removal/Replacement ................................................................................................. 31

5 Troubleshooting

Introduction.................................................................................................................................... 34

Troubleshooting .............................................................................................................................. 34

Diagnostic Tests .............................................................................................................................. 35

Calling Technical Support ................................................................................................................. 35

6 Service, Warranty, and Technical Support

Introduction.................................................................................................................................... 38

All manuals and user guides at all-guides.com

Содержание CommPlete 4000 Series

Страница 1: ...CommPlete 4000 Communications Server User Guide All manuals and user guides at all guides com a l l g u i d e s c o m...

Страница 2: ...changes from time to time in the content hereof without obligation of Multi Tech Systems Inc to notify any person or organization of such revisions or changes RecordofRevisions RevisionDescription A...

Страница 3: ...Powering Up 16 3 Getting Started with RASExpress Quick Start with RASExpress 18 4 Hardware Removal Replacement Introduction 24 Disconnecting Cables and Removal from Enclosure 24 Card Cage Removal Repl...

Страница 4: ...ck 43 RJ 45 Connector 44 34 Pin Floppy Disk Drive Connector 44 Printer Port Connector 45 COM 2 Port Connector 45 Hard Disk Connector 45 Appendix B Regulatory Information 46 FCC Regulations for Telepho...

Страница 5: ...CommPlete 4000 Communications Server Overview 5 1 System Overview All manuals and user guides at all guides com...

Страница 6: ...installed RASExpress server software for remote access functionality Each CommPlete 4000 has a default configuration that allows it to boot as a RAS unit The four CommPlete 4000 models differ accordi...

Страница 7: ...erface Cards ISI5634PCI 8 ISI5634PCI 8 ISI5634PCI 8 CommPlete 4000 Single Processor Data Communications Server Figure 1 2 Typical RASExpress Application Additional noteworthy features include Support...

Страница 8: ...wer Supply AC Input Power requirement 100 120 220 240V 6A 3A RMS selectable by slide switch Frequency 50 60 Hz Efficiency 65 full load nominal line DC Output Output 5 25A 12 10A 5 0 5A 12 0 5A Inrush...

Страница 9: ...PCI expansion cards will not operate properly in those positions Dimensions Height 5 25 inches Width 19 inches Depth 17 inches Weight 31 lbs 14kg Environmental Temperature 0 40o C Humidity 10 90 RHnon...

Страница 10: ...10 CommPlete 4000 Communications Server Overview All manuals and user guides at all guides com...

Страница 11: ...CommPlete 4000 Communications Server Overview 11 2 Installing Your CommPlete 4000 All manuals and user guides at all guides com a l l g u i d e s c o m...

Страница 12: ...id using a telephone other than a cordless type during an electrical storm There may be a remote risk of electrical shock from lightning Do not use the telephone to report a gas leak in the vicinity o...

Страница 13: ...to three back panel connectors see Figure 2 2 The back panel connectors are Videoconnector COM 1 connector Keyboardconnector SBC Backplane 6 Pin Circular Jack To External Keyboard DB9 male Connector...

Страница 14: ...slots are used they must be occupied with identical devices and the device drivers must be identical This is a constraint of PCI bus architecture Also the device drivers must support interrupt sharin...

Страница 15: ...e 10 100Mb PCI EtherNet Network Interface Card is located as shown in Figure 2 4 The NIC has a single RJ 45 connector and three LEDs Network Interface Card 120 RJ 45 UTP Connector 100M LINK ACT 100M L...

Страница 16: ...16 CommPlete 4000 Communications Server Overview All manuals and user guides at all guides com a l l g u i d e s c o m...

Страница 17: ...CommPlete 4000 Communications Server Overview 17 3 Getting Started with RASExpress All manuals and user guides at all guides com...

Страница 18: ...client PC connected to the CommPlete 4000 s network and equipped with Telnet a browser or MultiManager Accessing RASExpress To configure the CommPlete 4000 as a RASExpress server you must first conne...

Страница 19: ...Access Note Error messages will appear and will indicate that the remote addresses of the WAN ports are not on the same subnet This is normal for the initial setup Ignore these messages A7 Type the I...

Страница 20: ...closes while the RASExpress server re boots A new menu appears after the CommPlete 4000 has re booted A17 To complete the configuration of the RASExpress server select Configuration of server from th...

Страница 21: ...rror messages will appear and will indicate that the remote addresses of the WAN ports are not on the same subnet This is normal for the initial setup Ignore these messages B7 Type the IP Address for...

Страница 22: ...pears Using TCP IP Access Run your Telnet software and connect to the IP address of the RASExpress server The RASExpress main menu appears B11 At the Telnet main menu select Configuration of server B1...

Страница 23: ...CommPlete 4000 Communications Server Overview 23 4 Hardware removal Replacement All manuals and user guides at all guides com...

Страница 24: ...ions before disconnecting any cables from the CommPlete 4000 1 Remove the power cord from the back of the CommPlete 4000 2 If connected disconnect the video COM 1 and keyboard cables from the back of...

Страница 25: ...m the SBC side of the card cage without removing the card cage However installing removing an expansion card from the opposite side requires removal of the card cage see Figure 2 3c 1 Remove the CommP...

Страница 26: ...it next to the chassis Note Before placing the card cage back into the chassis verify that the power connectors from the power supply to the backplane are fully attached Figure 4 5b shows the wire co...

Страница 27: ...procedure Disconnecting Cables and Removal from Enclosure presented above Summary after powering down the unit and disconnecting all power and signal cables employ two persons to remove its rack moun...

Страница 28: ...fy SBC board configuration Refer to the Hardware Configuration and Installation instructions in the SBC manual 8 Install the new SBC board by following steps 1 5 in reverse order and sense That is a A...

Страница 29: ...the single ISI board on the left side looking from the front of the midplane card cage removal is not necessary Ignore steps 3 through 5 1 Remove the CommPlete 4000 from rack enclosure two people are...

Страница 30: ...ive chassis mounting screws 3 c Reconnect power and data cables d Replace top cover 7 screws e Two people are needed Replace CommPlete 4000 into rack enclosure Floppy Disk Drive Removal Replacement 1...

Страница 31: ...he drive chassis 7 Open the front door and remove CDROM drive by sliding it out the front of the drive chassis 8 To install a new CDROM drive follow steps 1 7 in reverse order and sense That is a Open...

Страница 32: ...three power supply mounting screws from the back of the CommPlete 4000 10 Remove the power supply from the chassis 11 To install a new power supply follow steps 1 7 in reverse order and sense a Positi...

Страница 33: ...CommPlete 4000 Communications Server Overview 33 5 Troubleshooting All manuals and user guides at all guides com...

Страница 34: ...the SBC and adapter boards except the video connector and then power ON the CommPlete 4000 If the CommPlete 4000 now has video then there is a problem with one of the cables or one of the peripherals...

Страница 35: ...small 6 PIN PS 2 DIN check it the cable converter to see if it is defective or the wrong type Verify that the keyboard works on a different system If problem persists contact MultiTech s Technical Su...

Страница 36: ...36 CommPlete 4000 Communications Server Overview All manuals and user guides at all guides com a l l g u i d e s c o m...

Страница 37: ...CommPlete 4000 Communications Server Overview 37 6 Service Warranty and Technical Support All manuals and user guides at all guides com...

Страница 38: ...out MTS s written authorization or used in any manner inconsistent with MTS s instructions MTS s entire obligation under this warranty shall be limited at MTS s option to repair or replacement of any...

Страница 39: ...problem solving tips and a message service for you to leave questions for which you would like additional information The phone number for the Multi Tech BBS is 612 785 3702 or 800 392 2432 U S A and...

Страница 40: ...il technical support via the Internet you can contact Tech Support at the following address http www multitech com _forms email_tech_support htm Multi Tech s presence includes a Web site at http www m...

Страница 41: ...CommPlete 4000 Communications Server Overview 41 Appendices All manuals and user guides at all guides com a l l g u i d e s c o m...

Страница 42: ...s 1 5 10 6 11 15 Figure A 1 15 Pin VGA Connector Pin Identification Pin Description 1 Analog Red 2 Analog Green 3 Analog Blue 4 VESA Monitor Status Bit 2 5 DigitalGround 6 DigitalGround 7 DigitalGroun...

Страница 43: ...A 3 6 Pin Mini DIN Keyboard Connector Pin Identification PinDescription 1 KeyboardData 2 NC 3 GND 4 5VDC 5 KeyboardClock 6 NC RJ 45 Connector This connector ties the EN Series Ethernet board to a 10B...

Страница 44: ...0 10 Motor Enable 1 27 Ground 11 Ground 28 Write Protect 12 Drive Select 2 29 Ground 13 Ground 30 Read Data 14 Drive Select 1 31 Ground 15 Ground 32 Select Head 16 Motor Enable 2 33 Ground 17 Ground...

Страница 45: ...ad write functions 40 1 2 39 Figure A 7 Hard Disk Connector Pin Description Pin Description 1 Reset 21 NC 2 Ground GND 22 Ground GND 3 Data Bit 7 SD7 23 I O Write IOW 4 Data Bit 8 SD8 24 Ground GND 5...

Страница 46: ...tinuance of service may be required But if advance notice isn t practical the telephone company will notify the customer as soon as possible Also you will be advised of your right to file a complaint...

Страница 47: ...sers should not attempt to make such connections themselves but should contact the appropriate electric inspection authority or electrician as appropriate Compliance with BABT Requirements Approved fo...

Страница 48: ...rier Card Expansion Card X X Example Diagram Showing Creepage and Clearance Distances Y Y Fig B 1 Example Diagram Showing Creepage and Clearance Distances Except at the edge connector which plugs into...

Страница 49: ...a unit is calculated from 3 n where n is the total number of units which can be connected in parallel which will still cause the standard bell as defined in BS6305 Appendix D to ring REN values of les...

Страница 50: ...Circuit for correct operation The modem may be damaged if connected in a private circuit mode to a circuit supplying dc current the maximum permissible direct current is zero amps c jeff modems int l...

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