MultiChoice 50645, Руководство пользователя

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Troubleshooting
Decoder
Front Panel
Message or Display on TV
Screen
Possible Cause Remedies
DSD 660 OPERATING INSTRUCTIONS 27
Error Dot (red) E05 Unknown Card The Smart Card is not applicable
to this system Reinsert the Smart Card
Call the Service Provider
Error Dot (red) E06 Smart Card Failure The Smart Card is damaged. Call the Service Provider
Error Dot (red) E07 Checking Smart Card The decoder is briefly checking the
Smart Card If after 30 seconds the message is still
displayed, reinsert the Smart Card
Call the Service Provider
Error Dot (red) E08 CA Module Failure The CAM is malfunctioning Call the Service Provider
Error Dot (red) E09 CA EEPROM error The Smart Card is malfunctioning Reinsert the Smart Card
Call the Service Provider
Error Dot (red) E11 Updating CA EEPROM The decoder is briefly checking the
Smart Card If after 60 seconds the message is still
displayed, reinsert the Smart Card
Call the Service Provider
Error Dot (red) E12 CAM failure The CAM is malfunctioning Call the Service Provider
Error Dot (red) E13 CAM failure The CAM is malfunctioning Call the Service Provider
Error Dot (red) E14 Service is currently scrambled There is a problem with the
transmission Wait for resumption of transmission
Error Dot (red) E15 Smart Card error Smart Card damaged Call the Service Provider
Error Dot (red) E16 Service is currently scrambled Access to service denied Call the Service Provider
Error Dot (red) E17 Service is currently
scrambled Access to service denied Call the Service Provider
Error Dot (red) E18 Unknown card The Smart card is not applicable to
this system Insert the correct Smart card
Call the Service Provider
Error Dot (red) E19 Service is currently scrambled Access to service denied Call the Service Provider to renew
subscription
Error Dot (red) E20 Service is currently scrambled Access to service denied Call the Service Provider
Error Dot (red) E21 Service is currently scrambled Access to service denied Call the Service Provider
Error Dot (red) Event purchased
Error Dot (red) Preview period
Error Dot (red) E24 Service is currently scrambled Access to service denied Call the Service Provider
Error Dot (red) E25 Event already purchased Attempt to re-purchase an event
Error Dot (red) E26 Event for sale - cheap Special of the day
Error Dot (red) E27 No further purchases possible Event limit reached Call the Service Provider
Error Dot (red) E28 Credit limit reached Entitlement Credits in Smart Card
exhausted Contact the Service Provider to add extra
credits
Error Dot (red) E30 Service is currently scrambled Access to service denied Call the Service Provider
Error Dot (red) E31 Service is currently scrambled Access to service denied Call the Service Provider
Error Dot (red) E32 Service is currently scrambled Access to service denied Call the Service Provider
Error Dot (red) E34 Service is currently scrambled Access to service denied Unplug and reinsert CAM
Call the Service Provider
Error Dot (red) E35 Service is currently scrambled Access to service denied Call the Service Provider
Error Dot (red) E37 Service unknown System error Call the Service Provider
Error Dot (red) E38 Service is not currently running The service is being used for a
special event Consult the EPG