LIMITED WARRANTY
We warrant that if
The Stick Voice/Fax/Modem Call Processor
, manufactured
by Multi-Link, Inc. and purchased by you, proves to be defective in material or
workmanship, we will provide without charge, for a period of 1 year (USA ONLY),
the labor and parts necessary to remedy any such defect. Warranty commences on
the date of purchase by the original retail consumer.
The duration of any implied warranty of merchantability, fitness for a particular
purpose, or otherwise, on this product shall be limited to the duration of the appli-
cable express warranty set fourth above. In no event shall we be liable for any loss,
inconvenience or damage whether direct, incidental, consequential or otherwise re-
sulting from breach of any express or implied warranty, of merchantability, fitness
for a particular purpose, or otherwise with respect to this product, except as set forth
herein. Some states do not allow limitations on how long implied warranty lasts and
some states do not allow the exclusion or limitation of incidental or consequential
damages, so the above limitations or exclusions may not apply to you.
To obtain service under this warranty, you must first request an RMA
number from our Technical Support Department by calling 800-535-4651 or
859-885-6363. Present
The Stick
product with the RMA number and a copy
of a sales receipt (or credit card receipt) or other satisfactory proof of the date
of original retail purchase of the product to Multi-Link, Inc.
The AC power supply used with this product is covered under this warranty.
This warranty does not cover damage which results from accident, misuse, abuse,
improper line voltage, lightning strike, fire, flood, or damage resulting from unau-
thorized repairs or alterations performed by an unauthorized service center. This
warranty gives you specific legal rights, and you may also have other rights which
vary from state to state.
FCC REGISTRATION
This equipment complies with Part 68 of the FCC rules. On the bottom of this
equipment is a label that contains, among other information, the FCC Registration
Number and Ringer Equivalence Number (REN) for this equipment. You must,
upon request, provide this information to your telephone company. The REN is used
to determine the number of devices you may connect to the telephone line and still
have all those devices ring when your telephone number is called. In most, but not all
areas, the sum of the REN’s of all devices connected to one line should not exceed
five (5). To be certain of the number of devices you may connect to your line, as
determined by the REN, you should contact your local telephone company to deter-
mine the maximum REN for your calling area. If your telephone equipment causes
harm to the telephone network, the telephone company may discontinue your ser-
vice temporarily. If possible, they will notify you in advance. But if advance notice
is not practical, you will be notified as soon as possible. You will be informed of your
right to file a complaint with the FCC. Your telephone company may make changes
in its facilities, equipment, operations or procedures that could affect the proper
functioning of your equipment. If they do, you will be notified in advance to give
you an opportunity to maintain uninterrupted telephone service. If you experience
trouble with
The Stick
, please contact your retailer or Multi-Link, Inc., for infor-
mation on obtaining service and repairs. The telephone company may ask that you
disconnect this equipment from the network until the problem has been corrected
or until you are sure that the equipment is not malfunctioning. This equipment may
not be used on coin service provided by the telephone company, and is not intended
for use with party line service. This equipment is intended for use only on loop start
service, and will not operate on a ground start central office line.
The Stick
®
Phone/Fax/Modem Switch
User Manual
Multi-Link, Inc
122 Dewe
y
Drive
Nicholasville, KY 40356
800.535.4651
859.885.6363
www.multi-link.net
THE STICK PROGRAMMING AND QUICK REFERENCE GUIDE
REGISTER NUMBER
PROGRAMMABLE FEATURE
PROGRAM RANGE
FACTORY PRESET
PROGRAMMING / INSTALLATION RECOMMENDATTIONS
01
FAX Tone Detection
0= OFF
1= ON
ON
IF PHONE AND FAX ARE BEING USED IN AN INSTALLATION,
PROGRAM THIS FEATURE “ON”
02
Protected Hook Flash
0= OFF
1= ON
OFF
WITH OLDER KEY AND PBX PHONE SYSTEMS, YOU MAY NEED TO
PROGRAM THIS FEATURE “ON”
03
Unanswered Call Silent Transfer
0= OFF
1= ON
OFF
“UCST” ROUTES ALL UNANSWERED AFTER-HOURS CALLS TO A FAX
OR MODEM PORT
04
Silent Transfer Destination
0= FAX
1= MODEM
FAX
THIS FEATURE DETERMINES WHICH DEVICE WILL RECEIVE A CALL
AFTER IT HAS BEEN “SILENTLY TRANSFERRED”
05
Pulse Detection
0= OFF
1= ON
OFF
IF YOU HAVE PULSE DIAL PHONES AND WISH TO TRANSFER OR
“GRAB” A CALL – PROGRAM THIS FEATURE “ON”
06
Call Override
0= OFF
1= ON
OFF
IF THE STICK IS INSTALLED AT A WALLJACK AND YOU WANT TO
ANSWER A CALL FROM ANY EXTENSION PHONE- PROGRAM “ON”
07
Unrestricted Manual Transfer
0= OFF
1= ON
ON
GIVE TRANSFER ABILITY ANY TIME, FROM EITHER PARTY FROM
ANY PHONE, RECOMMENDED PROGRAMMING “ON”
08
Answering Machine Silent Transfer
0= OFF
1= ON
OFF
AFTER ANSWERING MACHINE TIMES OUT, CALL WILL BE ROUTED TO
FAX OR MODEM PORT
11
Security Access Code For VOICE Ports
DIGITS 0-9 * AND #
4 DIGITS MAXIMUM
*1
THIS REGISTER CONTAINS THE CODE FOR TRANSFER OF A FAX OR
MODEM CALL TO DEVICES CONNECTED TO VOICE 1 & 2 PORTS
12
Security Access Code For FAX Port
DIGITS 0-9 * AND #
4 DIGITS MAXIMUM
*2
THIS REGISTER CONTAINS THE CODE FOR TRANSFER OF A VOICE
OR MODEM CALL TO FAX/PC FaxCard CONNECTED TO FAX PORT
13
Security Access Code For MODEM Port
DIGITS 0-9 * AND #
4 DIGITS MAXIMUM
*3
THIS CODE IS USUALLY SENT BY A CALLING MODEM – WE
RECOMMEND PROGRAMMING A FOUR DIGIT CODE FOR SECURITY
PURPOSES
14
Rings To Answer
0 TO 10 RINGS
0 RINGS
IF THE STICK IS USED ON A KSU OR PBX SET TO “0” –HOME INSTALLS
W/EXT. PHONE ACCESS, PROGRAM NEEDED NO. OF RINGS
15
Maximum Rings
4 TO 30 RINGS
8 RINGS
THIS FEATURE CONTROLS THE NO. OF TIMES A DEVICE (VOICE, FAX,
MODEM) IS RUNG BY THE STICK BEFORE DROPPING THE CALL
IMPortant SaFety InStrUctIonS - “Save theSe InStrUctIonS”
When using your telephone equipment, basic safety precautions should al-
ways be followed to reduce the risk of fire, electric shock and injury to persons,
including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning. Do not use liquid
cleaner or aerosol cleaners. Use a damp cloth for cleaning.
4. Do not use this product near water, for example, near a bathtub, wash-bowl,
kitchen sink or laundry tub, in a wet basement or near a swimming pool.
5. Do not place this product on an unstable cart, stand or table. The product
may fall causing serious damage to the product.
6. This product should never be placed near or over a radiator or heat reg-
ister. This product should not be placed in a built-in installation unless
proper ventilation is provided.
7. This product should be operated from only the type of power source indi-
cated on the marking label. If you are not sure of the type of power supply
to your home, consult your dealer or local power company.
8. Do not allow anything to rest on the power cord. Do not locate this product
where the cord will be abused by persons walking on it.
9. Do not overload wall outlets and extension cords as this can result in the
risk of fire or electric shock.
10. Never push objects of any kind into this product through cabinet slots as
they may touch dangerous voltage points or short out parts that could
result in risk of fire or electric shock. Never spill liquid of any kind on this
product.
11. To reduce risk of electric shock, do not disassemble this product, but take
it to a qualified serviceman when some service or repair work is required.
Opening or removing covers may expose you to dangerous voltages or
other risks. Incorrect reassembly can cause electric shock when the appli-
ance is subsequently used.
12. Unplug this product from the wall outlet and refer servicing to qualified
service personnel under the following conditions:
A) When the power supply cord or plug is damaged or frayed.
B) If liquid has been spilled into the product.
C) If the product has been exposed to rain or water.
D) If the product does not operate normally by following the operating
instructions. Adjust only those controls that are covered by the op-
erating instructions because improper adjustments of other controls
mayresult in damage and will often require extensive work by a quali-
fied technician to restore the product to normal operation.
E) If the product has been dropped or the cabinet has been damaged.
F) If the product exhibits a distinct change in performance.
13. Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electric shock from lightning.
14. Do not use the telephone to report a gas leak in the vicinity of the leak.
InStallatIon InStrUctIonS
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specially
designed for wet locations.
3. Never touch non-insulated telephone wire or terminals unless the tele-
phone line has been disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
