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QUESTIONS?
Call us at 800-362-6224
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www.mtgsmarttouch.com
16
SMART TOUCH SYSTEM
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WARRANTY
800-362-6224
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www.mtgsmarttouch.com
...Redefining the Way You Ride.
WARRANTY
MTG stands behind all of our products. If for any reason the product did not perform to specifications or is defective in
material, MTG will repair or replace the item free of charge at our discretion, upon inspection. No refunds will be issued
for warranties. When returning a defective product, please make sure that the product is returned with all accessories in-
cluded in original shipment. MTG warranties all of its products; however, we cannot be responsible for labor charges, or
any incidental or consequential damages resulting from use of any product or arising out of any breach of this warranty.
Please be advised that installation errors, abuse, or shipping damage are not reasons for return. MTG’s warranty is
backed by the manufacturer's warranty, which may be limited due to cause or length of period covered.
NOTE:
All prices printed in this catalog are subject to change without notification. By ordering products from MTG, indi-
cates buyer agrees to the above terms and conditions.
DAMAGES/SHORTAGES
All damages must be reported upon receipt and inspection of shipment. MTG/MastrAir will allow up to 48 hours to file a
claim. In the event of a damaged shipment, do not dispose of any packing material. Product must remain in the condition
in which it was received, pending inspection from carrier. Failure to comply will result in denial of claim. For shortages,
this must reported within 48 hours of receipt of shipment to ensure satisfaction. When reporting a damage or shortage,
please contact our returns department. All issues will be handled by our staff as quickly as possible.
RETURNS
MTG has an unconditional 30-day return policy. If you are dissatisfied for any reason with your order, please contact the
returns department. Please be advised that video produced items, custom orders, product cut to size, or sold by the foot
are non-refundable, as well as items that have been primed or painted. Any customer in receipt of incorrect product, due
to a mistake by MTG, will receive a Call Tag to retrieve the item. If you wish to return product for any reason, you must
receive an RMA (Return Materials Authorization) number prior to shipping. Returns made after 30 days from ship date
are subject to a 10% restock fee. Credit only will be applied to account for all returns after 30 days. MTG is not responsi-
ble for freight charges on return product. Any item returned without authorization is subject to refusal or a 10% restock
fee. Any refused order will be subject to a 10% restock fee in addition to any freight charges incurred and may result in
credit restrictions on future orders.
