2016 MSpa
Service Manual
MSpa website: www.the-mspa.com
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2.8 Temperature issue
If customer ask about temperature display on the control panel cannot reach to the set temperature of 104F
( Maximum), it indicates 38
℃
/100F , 39
℃
/102 F, 41
℃
/105F and 43
℃
/107F. We may explain to the consumer that it is
normal to show a minor difference from the actual temperature to the rate displays on the control panel. It’s normal for
1-2
℃
/ gap.
2.9 Flashing temperature indication on the control panel
Flashing temperature light can be turned off by pressing the “temperature” button after preferred temperature rate is
set.
2.10
Broken zipper issue
Regarding broken zipper complaint, first check if the air pressure is within the normal range. Over-inflated spa liner
could damage the spa cover zipper.
A replaced top lid may not 100% fit onto the spa pool. 3-4cm (1-2”) difference is common. Because there might be a
little zipper length difference between the new top lid or spa liner and the used ones. To avoid zipper claim, please
recommend the customer to maintain the zipper by waxing it regularly.
2.11
Water treatment
Read through the “Water Quality & Filter” sections in the user manual. Always shower before entering the MSpa!
To ensure a healthy spa, test your spa water chemistry and balance the pH, chlorine and alkalinity levels by using the
test strip every time before using it. The most desired pH level for a spa is between 7.2 and 7.8. Total alkalinity level is
suggested to set between 80 and 120ppm and free chlorine between 3 to 5ppm. Too low of a pH level will result in
excessive wrinkles and damage to the spa pool as well as corrosion in the motor unit. Too high of a pH level (hard
water) will result in scale incrustation, e.g. sheets of white coagulations inside the filter pump, which will lead to block
and non-working of the filter pump.
If you have any questions regarding chemicals usages, please contact your local spa/ pool water treatment specialty
stores.
It is the spa owner’s responsibility to have water maintenance properly. MSpa/ORPC is not responsible for any
damages that result from improperly maintained water. Improper water maintenance may result in voiding the
warranty.
MSpa Water Treatment Kit
