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The loco’s headlight turns itself off
When you press 0 to turn on the loco’s headlight, the base unit will send the command to
the decoder to turn on the loco’s headlight. The base unit will not continuously send the
accessory command to the decoder like the speed command. When the loco hits a dirty
track and loses its power, it will reset and lose the accessory command. It will continue
running but may be jerky because the base unit continuously sends speed commands.
You should clean the track and the loco’s wheels to improve the loco’s pickup.
During operation all locos stop responding
Unplug the AC adapter from the outlet, wait 3 seconds and plug the AC adapter back in to
the AC outlet.
Your loco doesn’t work while other locos work
The decoder may have lost its memory. Reprogram loco address. If the loco still does not
respond, you will need to perform a factory reset. Consult your loco manual for the correct
CV setting to perform the reset.
Your Cab doesn’t work while other Cabs work
Unplug the Cab, wait 3 seconds and plug the Cab in again. If the Cab does not display
anything, please check the cable connection as mentioned above. Make sure each Cab
address is unique.
Make sure your Cab address is an operational address (1-32) and that all of your Cab
addresses are in sequential order. Never skip an address when operating multiple Cabs.
If the Cab still does not work, it may need repair.
Your Cab operates locos but cannot program on the Program Track
1. If the Link light does not flash when you enter a data and press
ENTER
,it may have
been limited by the Master Cab and is not allowed to program on the Program Track.
2. If the Link light flashes when you enter a data and press
ENTER
, then test the
Program Track output. To test, place an analog loco on the Program Track. During the
programming process, the Link light should be on and the analog loco should buzz. If
the Link light is on and the analog loco does not buzz, it is a defective Program Track
output.
Your Cab operates locos but cannot program on the Main Track
It may have been limited by the Master Cab.
Your Cab operates locos but cannot program an Advanced Consist
It may have been limited by the Master Cab. Your Cab must be able to program on the
Main Track to set an Advanced Consist.
SERVICE & SUPPORT
Your Prodigy Express
2
DCC has been thoroughly tested at the factory.
Do not shut down your layout unnecessarily.
Before returning your unit for repair or
servicing,
please read both General Trouble Shooting and Special Trouble Shooting
section
.
1. If it should become necessary to return the Prodigy Express
2
for repair/replacement,
be sure to contact MRC technical support
beforehand
to ensure you receive the
correct fees for service. This also gives us the opportunity to troubleshoot issues
which may be solved with technical phone support.