12
13
SERVICE AND MAINTENANCE
REPLACEMENT PARTS
• Carafe
– Please visit us online at www.mrcoffee.com, or call 1-800-MR COFFEE (1-800-672-
6333) in the U.S. or 1-800-667-8623 in Canada for information on where you can find a store
that carries replacement carafe.
REPAIRS
If your coffeemaker requires service, do not return it to the store where you purchased it. All
repairs and replacements must be made by Sunbeam or an authorized Sunbeam Service Center. If
you live in the U.S. or Canada, please call us at the following toll-free telephone numbers to find
the location of the nearest authorized service center:
U.S. 1-800-MR COFFEE (1-800-672-6333)
Canada 1-800-667-8623
You may also visit our website at www.mrcoffee.com for a list of service centers. To assist us in
serving you, please have the coffeemaker model number and date of purchase available when
you call. The model number is stamped on the bottom metal plate of the coffeemaker. We
welcome your questions, comments or suggestions. In all your communications, please include
your complete name, address and telephone number and a description of the problem.
Visit our website at www.mrcoffee.com and discover the secret to brewing the perfect cup
of coffee. You will also find a rich blend of gourmet recipes, entertaining tips and the latest
information on MR. COFFEE
®
products.
TROUBLESHOOTING YOUR MR. COFFEE
®
COFFEEMAKER
Your MR. COFFEE
®
Coffeemaker has been carefully designed to give you many years of
trouble-free service. In the unlikely event that your new espresso machine does not
operate satisfactorily, please review the following potential problems and try the steps
recommended BEFORE you call Mr. Coffee Service Center.
PROBLEM
POSSIBLE CAUSE
SOLUTION
COFFEE DOES
NOT COME OUT
• No water in Water Reservoir
• Coffee grind is too fine
• Too much coffee in the Filter
• Appliance not turned on or
plugged in
• Coffee has been tamped /
compressed too much
• ADD WATER TO WATER RESERVOIR
• GRIND COFFEE TO MEDIUM GROUND
• FILL PORTAFILTER FOLLOWING
INGREDIENT & MEASURING GUIDE
• PLUG IN POWER CORD
• REFILL PORTAFILTER WITH ESPRESSO
GROUND COFFEE AND
GENTLY
TAMP
COFFEE COMES
OUT AROUND
THE EDGE OF THE
PORTAFILTER
• Portafilter not rotated to Lock
Position
• Coffee grounds around edge of
Filter
• Too much coffee in the Filter
• ROTATE PORTAFILTER TO LOCK POSI-
TION
• WIPE OFF EXCESS GROUNDS
FROM RIM OF PORTAFILTER
• FOLLOW INGREDIENT & MEASURING
GUIDE
UNABLE TO STEAM
• Water Reservoir is empty
• Unit is not turned on
• Frothing Wand is clogged
• FILL WATER RESERVOIR WITH 2 OZ
OF WATER OR FILL TO STEAM LINE
IN CARAFE AND POUR INTO WATER
RESERVOIR.
• PLUG IN POWER CORD. SLOWLY TURN
CONTROL KNOB TO STEAM POSITION
• CLEAN FROTHING WAND BY
FOLLOWING “HOW TO CLEAN AFTER
FROTHING”
MILK IS NOT FOAMY
AFTER FROTHING
• Not enough water in Water
Reservoir to Steam
• Milk is not cold
• Using Whole Milk
• FOLLOW THE HOT TO MAKE
CAPPUCCINO OR LATTE INSTRUCTIONS
PAYING CLOSE ATTENTION TO THE
WATER MEASUREMENTS.
• USE COLD MILK TO FROTH
• FOR BEST REULTS, USE 1% OR SKIM
COFFEE COMES
OUT TOO QUICKLY
• Coffee is ground too coarse
• Not enough coffee in the Portafilter
• USE A FINER GRIND OF ESPRESSO
COFFEE
• FOLLOW HOW TO BREW ESPRESSO
INSTRUCTIONS CAREFULLY
PAYING CLOSE ATTENTION TO
MEASUREMENTS FOR COFFEE
Do you still have questions? You can call us toll-free at the MR. COFFEE
®
Consumer Service
Department, 1-800-MR COFFEE (1-800-672-6333) or you can visit us at www.mrcoffee.com.
san francisco cappuccino
espresso, hot steamed chocolate, brandy,
topped-with-cream and cinnamon
café irish
espresso, irish whiskey, topped with
whipped-cream
café tuaca
espresso, tuaca liqueur, topped with
whipped-cream
café vienna
espresso, brandy, topped with
whipped-cream
café tia maria
espresso, tia maria liqueur, topped
with frothed milk
café grand marnier
espresso, grand marnier liqueur, topped
with whipped cream and grated orange peel
mexican café
espresso, kahlua, tequila,
topped with whipped cream
café romano
espresso, brandy and lemon twist
(for adults 21 years and older)
café mocha
one ounce of chocolate syrup, one shot
of-espresso, 1 cup frothed milk
café americano
1/2 espresso and 1/2 hot water
café macchiato
1/3 espresso and 2/3 steamed milk
café latte
1/4 espresso and 3/4 steamed milk,
pour-both-in a mug at the same time
café au lait
1/2 espresso, 1/2 steamed milk
mocha hot chocolate
add 2 oz. of espresso to one cup
of-hot-chocolate
beverage recipes
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