13.Warranty instructions
Dear user: Thank you for using moyu portable folding washing machine. Our company will provide
you with the following services in accordance with the Consumer Rights and interests Protection Law
of the people's Republic of China and the relevant provisions of the State Bureau of Technical Supervision
and Finance on the liability for the replacement of partial Commodity maintenance and replacement
The whole machine is guaranteed free of charge for one year (calculated from
the date of invoice).
① During the warranty period, any failure caused by the quality of the product itself shall be repaired
free of charge at the maintenance center authorized by moyu all over the country on the basis of the
completed warranty instructions and machine purchase invoices;
② Won’t receive machines that broken because of modification or installation of other functions;
③ Once this description and purchase invoice are modified, the warranty will expire;
④ During each maintenance, the maintenance personnel shall check the machine manufacturing
number and user files and fill in the maintenance records.
⑤ Customers are requested to properly keep the purchase invoice and warranty instructions as
warranty vouchers, no replacement if lost
Warranty instructions for "Moyu" Portable folding washing Machine
12.Questions and answers
If you have any questions, or suspect that the washing machine has broken down during use,
please look at the list first . The following content provides you with the answers to the possible
problems and will try to give the solution. Please call the after-sales service hotline if it fails to solve
your problem. Please do not dismantle the washing machine by yourself
Three signal lights flash
at the same time
No response when
touching the key
Residual water after
drainage of the machine
Excessive clothing
Serious entanglement
of clothes
Insensitive to touch
Drainage is not
exhausted
Reduce the number of washing clothes, and select
the program again after waiting for a while.
Disperse the clothes manually, and select the
program again to wash after waiting for a while.
Disconnect from the socket, then power on again, and
touch the key to select the required program
Drain water again by means of upper drainage.
When there is no obvious water drop, dry it with dry cloth.
During the washing process,
there are water drops on the
upper edge of the machin
Excessive water level
Reduce the amount of water, reduce the water level, and
ensure that water in the washing process will not overflow
from the edge gap at the top.
phenomenon
Possible causes
How to solve
Power off suddenly during
washing
Poor contact between
adapter and the
machine base
In the process of use, please be sure to power off after
washing the current program. If the program is not completed,
power off in advance (because the whole machine is designed
with fan to heat the motor, if the motor heat does not reach the
designed cooling range, continue to run the washing work,
which is easy to cause damage to the motor gear)
Loud noise during
washing
Sound inside the
machine
If the power is cut off in advance when the procedure is
not completed, please do not enter into the new washing
program immediately. Please wait for the machine to stop
for 10 minutes before the next washing.
