ioLogik R2110 Series User’s Manual
Service Information
D-4
Product Return Procedure
For product repair, exchange, or refund, please follow these instructions:
Provide evidence of original purchase.
Obtain a Product Return Agreement (PRA) from the sales representative or dealer.
Fill out the Problem Report Form (PRF). Include as much detail as possible to expedite
diagnosis of your product.
Carefully pack the product in an anti-static package and send it, pre-paid, to the dealer. The
PRA should be visible on the outside of the package and should include a description of the
problem along with the return address and telephone number.
