Moxa Technologies Industio CP-114 Series CP-114 Series, Руководство пользователя, Страница: 54 / 55

Return Procedure
For product repair, exchange or refund, you must:
"
Provide evidence of original purchase.
"
Fill out the Problem Report Form (PRF) as detailed as possible for shorter product repair time.
"
Obtain a Return Merchandise Authorization (RMA) number from the sales representative or dealer.
"
Carefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The RMA number should be
visible on the outside of the package, and include a description of the problem along with the return address and
telephone number of a technical contact.