6 - 2
Workabout Pro4 RFID Mobile Computer Integrator Guide
A message appears stating that the
mobile computer memory is full.
Too many files stored on the
mobile computer.
Delete unused memos and records. Save these
records on the host computer.
Too many applications
installed on the mobile
computer.
If additional applications have been installed on
the RFID reader, remove them to recover memory.
Tap
Start
>
Settings
>
System
tab >
Remove
Programs
icon.
Reader is not reading tags.
The tag is out of its read
range.
Tags are damaged.
Tags are not EPCgen2.
Read application is not
loaded.
Move the tag into the read range. See
.
Use tags of good quality.
Use EPCgen2 tags.
Verify that the unit is loaded with a read
application.
Reader is not reading tags and the
LLRP icon is orange.
There is not enough power
available from the battery.
Charge or replace the lithium-ion battery. Turn off
devices that consume higher levels of power
(GSM, GPS, Scanner). Do not user the hand-held
in cold conditions. See to
Management Implementation on page 3-9
.
Table 6-1
Troubleshooting (Continued)
Problem
Possible Causes
Possible Solutions
NOTE
If problems still occur, contact the distributor or call the local contact. See
for contact information.
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