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You will receive instructions on how to ship the Products to Motorola. You must ship
the Products to us with freight, duties and insurance prepaid. Along with the
Products you must include: (a) a copy of your receipt, bill of sale or other
comparable proof of purchase; (b) a written description of the problem; (c) the name
of your service provider (if this Product requires subscription service); (d) the name
and location of the installation facility (if applicable) and, most importantly; (e) your
address and telephone number. If requested, you must also return all detachable
parts such as antennas, batteries and chargers. RETAIN YOUR ORIGINAL PROOF
OF PURCHASE.
We will ship repaired or replacement Products at our expense for the freight and
insurance, but at your expense for any duties. If additional information is needed,
please contact us at the telephone number listed above.
VI. What This Warranty Does Not Cover
•
Products that are operated in combination with ancillary or peripheral equipment
or software not furnished by Motorola for use with the Products (“ancillary
equipment”), or any damage to the Products or ancillary equipment as a result
of such use. Among other things, “ancillary equipment” includes batteries,
chargers, adaptors, and power supplies not manufactured or supplied by
Motorola. Any of these voids the warranty.
•
Someone other than Motorola (or its authorized service centers) tests, adjusts,
installs, maintains, alters, modifies or services the Products in any way. Any of
these voids the warranty.
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