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SB6141 DOCSIS 3.0 Cable Modem •

User Guide

14

582613-001-a

Front Panel Icons and Error Conditions

The SB6141 front panel icons provide status information for the following error conditions:

Table 2 – Front Panel Icons and Error Conditions

ICON

STATUS

IF, DURING STARTUP:

IF, DURING NORMAL
OPERATION

OFF

SB6141 is not properly plugged into

the electrical outlet

SB6141 is unplugged

FLASHING

Downstream receive channel cannot

be acquired

Downstream channel is lost

FLASHING

Upstream send channel cannot be
acquired

Upstream channel is lost

FLASHING

IP registration is unsuccessful

IP registration is lost

OFF

No connected device is detected

Device is disconnected

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Содержание SURFboard SB6141 DOCSIS 3.0

Страница 1: ...User Guide Motorola SURFboard SB6141 DOCSIS 3 0 Cable Modem ...

Страница 2: ...r adaptation without written permission from Motorola Mobility Inc Motorola Mobility reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola Mobility to provide notification of such revision or change Motorola Mobility provides this guide without warranty of any kind implied or expressed including but not limited to ...

Страница 3: ... cords as this can result in a risk of fire or electric shock Overloaded AC outlets extension cords frayed power cords damaged or cracked wire insulation and broken plugs are dangerous They may result in a shock or fire hazard Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or against them Pay particular attention to cords where they are attache...

Страница 4: ...be determined by turning the device off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna Increase the separation between the device and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV tech...

Страница 5: ...e 6 Connecting to the Internet 7 Configuring TCP IP for Windows 7 7 Configuring TCP IP for Windows Vista 8 Configuring TCP IP for Windows XP 8 Renewing the IP Address in Windows 7 or Vista 9 Renewing the IP Address in Windows XP 9 Verifying the IP Address in Windows 7 or Vista 9 Verifying the IP Address in Windows XP 10 Monitoring Your Modem 11 Starting the Modem Configuration Manager 11 Restoring...

Страница 6: ...port at 1 877 466 8646 ITEM DESCRIPTION Power Supply Provides power to the modem using an electrical outlet 10 100 1000 Base T Ethernet Cable Standard Category 5 or higher cable for connecting to the network Software License Regulatory Card Contains software license warranty and safety information for the modem SB6141 Install Sheet Provides basic information for connecting the modem Minimum System...

Страница 7: ... Scanning for an Internet connection Green Startup process completed 5 Transmitting or receiving data on Ethernet port Amber A device PC or hub is connected to the Ethernet 10Base T or Fast Ethernet 100Base T port Blue High speed Gigabit Ethernet 1000Base T connection from the SB6141 to your PC Note Bonded channel operation is not available in all locations Your service provider may implement bond...

Страница 8: ... data connection is made 2 Coaxial cable connector 3 12VDC Power connector MAC Label The SB6141 Media Access Control MAC label is located on the bottom of the modem It contains specific ID information for the modem To receive data service you may have to provide the MAC address HFC MAC ID and serial number located on the label to your Internet service provider ...

Страница 9: ...er end of the coaxial cable to the Cable connector on the modem Hand tighten the connectors to avoid damaging them 3 Plug the power cord into the Power port on the modem 4 Plug the other end of the power cord into an electrical outlet 5 Connect the Ethernet cable to the Ethernet port on the modem 6 Connect the other end of the Ethernet cable to the Ethernet port on the PC Testing the Connections P...

Страница 10: ...he modem to concrete masonry a wooden stud or some other solid wall material Use anchor bolts if necessary for example if you mount the unit on drywall 4 Position and secure the wall mounting template on the wall to mark the holes 5 Select an appropriate depth and diameter to drill the holes to a depth of at least 1 inches 3 8 cm Note There must be 10 inch 2 5 mm between the wall and underside of ...

Страница 11: ...B SB6141 DOCSIS 3 0 Cable Modem User Guide 6 582613 001 a Wall Mounting Template ...

Страница 12: ...e Network and Internet window 3 Click Network and Sharing Center to open the Network and Sharing Center window 4 Click Change adapter settings to open the Network Connections window 5 Right click the network connection for your network interface 6 Select Properties to open the Local Area Connection Properties window 7 Select Internet Protocol Version 4 TCP IPv4 and click Properties to open the Int...

Страница 13: ...ble to verify the Advanced TCP IP Settings IP Settings Tab DNS Tab WINS Tab DHCP Enabled listed IP address box Default gateways box is empty Automatic metric is selected DNS server addresses box is empty Append primary and connection specific DNS suffixes is selected Append parent suffixes of the primary DNS suffix is checked Register this connection s addresses in DNS is checked Append these DNS ...

Страница 14: ... will display 5 Type exit and press Enter to return to Windows If you still cannot access the Internet contact your Internet Service Provider Renewing the IP Address in Windows XP 1 Click Start button and then click Run 2 Type cmd and click OK to open a command prompt window 3 Type ipconfig renew and press Enter A new IP address for your PC will display 4 Type exit and press Enter to return to Win...

Страница 15: ...SIS 3 0 Cable Modem User Guide 10 582613 001 a Verifying the IP Address in Windows XP 1 Click Start button and then click Run 2 Type cmd and click OK 3 Type ipconfig and press Enter to display your IP configuration ...

Страница 16: ...ration back to the original factory settings Starting the Modem Configuration Manager 1 Open any web browser on a PC connected to your modem 2 In the Address bar type http 192 168 100 1 for the Modem Configuration Manager IP address and then press Enter The following Status page appears when you first log on Note If you cannot access the HTML pages in the Modem Configuration Manager please contact...

Страница 17: ...01 a Restoring Your Modem Settings You can reset your SB6141 modem configuration to the factory default settings WARNING This will delete all of your existing modem configuration settings 1 Select Configuration from the menu bar 2 Click Reset All Defaults ...

Страница 18: ...ed by a light switch Cannot Send or Receive Data On the front panel note the status of the icons and refer to Front Panel Icons and Error Conditions to identify the error If you have cable television check your television to ensure your cable service is operating properly Check the coaxial cable connection at the SB6141 and cable wall outlet Hand tighten if necessary Check the IP address Follow th...

Страница 19: ...nditions ICON STATUS IF DURING STARTUP IF DURING NORMAL OPERATION OFF SB6141 is not properly plugged into the electrical outlet SB6141 is unplugged FLASHING Downstream receive channel cannot be acquired Downstream channel is lost FLASHING Upstream send channel cannot be acquired Upstream channel is lost FLASHING IP registration is unsuccessful IP registration is lost OFF No connected device is det...

Страница 20: ...umidity 5 to 95 R H non condensing Downstream Modulation 64 or 256 QAM Downstream Channel Capture Dual 96 MHz Tuners Maximum Theoretical Data Rate DOCSIS 343 072 Mbps 8 channels 42 884 single channel 256 QAM at 5 36 Msym s EuroDOCSIS 444 928 Mbps 8 channels 55 616 single channel 256 QAM at 6 952 Msym s Bandwidth DOCSIS 48 MHz 2 EuroDOCSIS 64 MHz 2 Symbol Rate DOCSIS 64 QAM 5 057 Msym s 256 QAM 5 3...

Страница 21: ...rate Level range per channel two channels in the TCS TDMA Pmin to 54 dBmV 32 QAM 64 QAM Pmin to 55 dBmV 8 QAM 16 QAM Pmin to 58 dBmV QPSK S CDMA Pmin to 53 dBmV all modulations where Pmin 17 dBmV 1280 kHz modulation rate Pmin 20 dBmV 2560 kHz modulation rate Pmin 23 dBmV 5120 kHz modulation rate Level range per channel three or four channels in the TCS TDMA Pmin to 51 dBmV 32 QAM 64 QAM Pmin to 52...

Страница 22: ...ion shall not apply i to any Product subjected to accident misuse neglect alteration Acts of God improper handling improper transport improper storage improper use or application improper installation improper testing or unauthorized repair or ii to cosmetic problems or defects which result from normal wear and tear under ordinary use and do not affect the performance or use of the Product Motorol...

Страница 23: ...EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT These matters are governed by the laws of the Commonwealth of Pennsylvania without regard to conflict of laws principles and excluding the provisions of the United Nations Convention on Contracts for the International Sale of Goods Retail Purchasers Only If you purchased this Product directly from Motorola or from a Motorola authorized retail reseller ple...

Страница 24: ...Motorola Mobility Inc 101 Tournament Drive Horsham PA 19044 U S A http www motorola com 582613 001 a 06 2011 ...

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