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Troubleshooting
6. Troubleshooting
Why is there little or no mist?
• The water level might be too low, please refill water in the reservoir.
• Place the device on a flat and level surface.
• Change to a higher mist level (there are 4 selectable levels).
Why do I hear a vibrating noise?
• The water level might be too low, please refill water in the tank.
• Place the device on a flat and level surface.
Why is the mist smelly?
• It might be due to a few causes: Mildew and Mold, Bacteria
Growth, Mineral Deposits. Please clean the Device properly and
replace with fresh water.
Power indication light off, does not work.
• There might be no power, please connect the power supply cord
to a nearby power outlet and switch it to ON.
• There might be too much water in the tank. Please remove some
water from the water tank, close the lid of the water tank tightly.
