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Limited Warranty (Mexico)
Warranty (Mexico)
For Motorola personal communication products and accessories
purchased in Mexico
I. Concepts Covered by this Warranty
This warranty covers all the parts, components, accessories and labor of the
Motorola “Product” from defects in materials and workmanship under normal
consumer usage.
The Motorola “Products” that are protected under this warranty can be: (a) cellular
telephones, (b) radar sets, (c) two-way radios, and (d) wireless telephones.
Motorola de Mexico S.A., at its option, will at no charge repair, replace, or refund
the purchase price of any “Product” that does not conform to this warranty.
Motorola may use functionally equivalent reconditioned/refurbished/pre-owned or
new products, accessories, or parts. Updates in software are not covered.
II. Length of Warranty Coverage
The length of coverage is one (1) year from the date the new “Product” was
purchased from an authorized distributor.
III. Place where consumers can make the
warranty effective, obtain parts, components, and
accessories
Motorola Comercial, S.A. de C.V.
Bosques de Alisos 125
Col. Bosques de las Lomas
Del. Cuajimalpa
Te:(55) 5257-6700
IV. Procedure to Make the Warranty Effective
For warranty service, return the “Product” (with its components and accessories,
such as batteries, antennas, and charger) to the place of purchase, to the address
above, or to an authorized service center, or call 01 800 021 0000. To request a
refund, you must present this warranty, sealed by the place of purchase, along with
the “Product.”
V. Warranty Limitations or Exceptions
The warranty is not valid when:
•
The “Product” has been used in conditions different from the normal ones.
•
The “Product” has not been operated as described in the operating instructions.)
•
The “Product” has been altered or repaired by someone other than Motorola, or
its authorized service centers.
•
Abuse, Misuse and Accidents: Defects or damage that result from abuse, misuse
or accidents, including but not limited to: (a) improper handling, usage, operation
or storage (e.g. operating the Product or Accessories outside their permitted or
intended uses including as set forth by Motorola in the Products or Accessories
specification sheets or other documentation, or failing to comply with the
Products or Accessories usage documentation); abuse/neglect (e.g.
broken/bent/missing clips/fasteners/connectors); (b) contact with liquids, water,
rain, extreme humidity, heavy perspiration or other moisture, sand, food, dirt or
similar substances caused from incorrectly securing the phone’s protective
elements or subjecting the Products or Accessories to conditions beyond any
stated specification or limits; (c) use of the Products for commercial rental
purposes; or (d) external causes or acts which are not the fault of Motorola,
including but not limited to flood, fire, earthquake, tornado or other acts of God,
are excluded from coverage.
If repairs are not covered by this warranty, Motorola, at the request of the purchaser,
will provide information regarding availability, prices, and other conditions for the
repair of the “Product.”
To obtain information on products that need repairs not covered by this warranty,
please call 01 800 021 0000.