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Help & more

Get answers, updates, and info:

Help is here:

 From the home screen, swipe up and tap 

Settings

 > 

Help

 

to learn how to use your phone and get support.

Get more: 

Get software, user guides, and more at www.motorola.com/

mymotoone.

Get apps:

 Tap 

Play Store

 to browse and download apps.

Legal information: 

This guide provides important legal, safety, and 

regulatory information that you should read before using your product. 

For the complete legal information, from the home screen swipe up and 

tap 

Settings

 > 

About phone

 > 

Legal information

, or visit www.motorola.

com/device-legal.

Battery safety.

 To prevent possible burning and injury, the battery in your 

phone should only be removed by a Motorola-approved service center or 

similar skilled personnel.
For the fastest charging experience, charge your phone using a 45W AC 

charger with 5A C2C cable that complies with PD 3.0PPS.
If your phone becomes unresponsive, press and hold the Power button until 

the screen goes dark and your phone restarts. Charge your phone using 

a compatible Motorola charger. Don’t charge your phone in temperatures 

below 0°C (32°F) or above 45°C (113°F). For more, swipe up from the home 

screen and tap 

Settings

 > 

About phone

 > 

Legal information

, or visit www.

motorola.com/device-legal.

Warning about high volume usage.

 To prevent possible hearing

damage, do not listen at high volume levels for long periods.

Disposal & recycling.

 Please recycle products and packaging 

responsibly. To find out more, go to: www.motorola.com/recycling.

Legal disclaimers.

 Features, services and applications are network 

dependent and may not be available in all areas; additional terms/

charges may apply. Features, functionality, and other product specifications, 

as well as the information contained in this guide, are based upon the latest 

available information and believed to be accurate at the time of printing. 

Motorola reserves the right to correct or change  any information without 

notice.

Arbitration.

 Your purchase is governed by a binding arbitration clause. For 

more information and how to opt-out, see the legal guide that came with 

your phone.

Specific Absorption Rate (ICNIRP).

 YOUR PHONE MEETS INTERNATIONAL 

GUIDELINES FOR EXPOSURE TO RADIO WAVES. The highest SAR values 

under the ICNIRP guidelines for your phone model are listed below:

Head SAR

X.xx 

W/kg

Body-worn SAR

X.xx 

W/kg

Copyright & trademarks.

 MOTOROLA, the stylized M logo, MOTO, and 

the MOTO family of marks are trademarks or registered trademarks of 

Motorola Trademark Holdings, LLC. Google, Android, Google Play and other 

related marks and logos are trademarks of Google LLC. microSD Logo is 

a trademark of SD-3C, LLC. All other product or service names are the 

property of their respective owners.  

© 2019 Motorola Mobility LLC. All rights 

reserved. 
Product ID: 

moto XXXX

 (Model 

XT2027-1,

XT2027-3

)

 

Manual Number: 

XXXXXXXXXX-A

 To view the SAR values for your phone, visit 

https://motorola.com/sar

This product meets the applicable national or international RF 

exposure guidance (SAR guideline) when used normally against 

your head or, when worn or carried, at a distance of 5 mm from 

the body. The SAR guideline includes a considerable safety margin 

designed to assure the safety of all persons, regardless of age and health. 
To view additional SAR information on your phone, swipe up from the 

home screen and tap 

Settings

 > 

About phone

 > 

Legal information

 > 

RF 

information

. To view the information on the web, visit 

www.motorola.com/

rfhealth

.

Put in the cards & power on

Depending on the model, your phone might support 

using two SIM cards.

Caution: 

Make sure you use the correct size SIM card 

and don’t cut the SIM card.

Note: 

Note: You phone support charging cables up to 

45W (sold separately). For more, see “Battery safety” 

in this guide.
Press and hold the Power button, then follow the 

prompts to get started.

* MicroSD card is optional, sold separately.

Nano SIM

1

2

SIM1 

SIM2 

SIM1 

SIM + microSD*

2 SIMs

or

For CE/FCC certification 
2019/8/29

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