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16 Safety, Regulatory, & Legal
Export Law Assurances
Export Law This product is controlled under the export regulations of the United States of America and
Canada. The Governments of the United States of America and Canada may restrict the
exportation or re-exportation of this product to certain destinations. For further information
contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs
and International Trade.
Motorola Limited Warranty
Warranty
What Does this Warranty Cover?
Subject to the exclusions contained below, Motorola Mobility LLC warrants its mobile
telephones (“Products”), Motorola-branded or certified accessories sold for use with these
Products (“Accessories”), and Motorola software contained on CD-ROMs or other tangible
media and sold for use with these Products (“Software”) to be free from defects in materials
and workmanship under normal consumer usage for the period(s) outlined below. This
limited warranty is a consumer's exclusive remedy, and applies as follows to new Motorola
Products, Accessories, and Software purchased by consumers, which are accompanied by
this written warranty:
Products and Accessories
Products Covered Length of Coverage
Products and Accessories as defined
above, unless otherwise provided for
below.
One (1) year from the date of purchase by the
first consumer purchaser of the product
unless otherwise provided for below.
Decorative Accessories and Cases.
Decorative covers, bezels, and cases.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Monaural Headsets. Ear buds and
boom headsets that transmit mono
sound through a wired connection.
Limited lifetime warranty for the lifetime of
ownership by the first consumer purchaser of
the product.
Products and Accessories that are
Repaired or Replaced. The balance of the original warranty or for
ninety (90) days
from the date returned to the
consumer, whichever is longer.
Exclusions (Products and Accessories)
Normal Wear and Tear. Periodic maintenance, repair and replacement of parts due to
normal wear and tear are excluded from coverage.
Batteries. Only batteries whose fully charged capacity falls below 80% of their rated capacity
and batteries that leak are covered by this limited warranty.
Abuse & Misuse. Defects or damage that result from: (a) improper operation, storage,
misuse or abuse, accident or neglect, such as physical damage (cracks, scratches, etc.) to
the surface of the product resulting from misuse; (b) contact with liquid, water, rain, extreme
humidity or heavy perspiration, sand, dirt or the like, extreme heat, or food; (c) use of the
Products or Accessories for commercial purposes or subjecting the Product or Accessory to
abnormal usage or conditions; or (d) other acts which are not the fault of Motorola, are
excluded from coverage.
Use of Non-Motorola Products and Accessories. Defects or damage that result from the use
of non-Motorola branded or certified Products, Accessories, Software or other peripheral
equipment are excluded from coverage.
Unauthorized Service or Modification. Defects or damages resulting from service, testing,
adjustment, installation, maintenance, alteration, or modification in any way by someone
other than Motorola, or its authorized service centers, are excluded from coverage.
Altered Products. Products or Accessories with (a) serial numbers or date tags that have
been removed, altered or obliterated; (b) broken seals or that show evidence of tampering;
(c) mismatched board serial numbers; or (d) nonconforming or non-Motorola housings, or
parts, are excluded from coverage.
Communication Services. Defects, damages, or the failure of Products, Accessories or
Software due to any communication service or signal you may subscribe to or use with the
Products Accessories or Software is excluded from coverage.
Software
Exclusions (Software)
Software Embodied in Physical Media. No warranty is made that the software will meet your
requirements or will work in combination with any hardware or software applications
provided by third parties, that the operation of the software products will be uninterrupted or
error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media. Software that is not embodied in physical
media (e.g. software that is downloaded from the Internet), is provided “as is” and without
warranty.
Products Covered Length of Coverage
Software. Applies only to physical defects in the media that
embodies the copy of the software (e.g. CD-ROM).
Ninety (90) days from
the date of purchase.