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Maintenance and Troubleshooting

C - 3

Table C-1

Troubleshooting

Problem

Possible Causes

Possible Solutions

MK3000 does not turn on

No power to the
MK3000.

Connect the Symbol approved power supply
to an AC power source and to the MK3000
power connector. See

Figure 1-2 on page

1-3

MK3000 appears to lock up upon
bootup

A utility with no user
interface was specified
as the first user
application, or user
application failed to run.

Either specify no user application, or a
UI-based application as the first user
application. If no user application is
specified, Explorer.exe is used.

Note: this is a substitution of Explorer.exe as
the user application, not protected mode.

MK3000 does not respond to polls
from the host computer

No communication
between the host and
MK3000.

Check cables to the MK3000. Ensure the
MK3000 address is the address the host is
polling.

Check communication parameters.

Open a command window using

Start > Programs > Command

and type

ipconfig

to list the status of all radio and

Ethernet interfaces.

MK3000 does not send data to host
computer

MK3000 is not
programmed to work
with the host.

Check setup communication parameters.

MK3000 is not
connected to the host.

Check cables to host computer.

Scanner does not recognize
configuration bar codes

The scan driver does not
support parameter bar
code scanning.

Configure the scanner using scanning
C API scanner object.

Reg file values are not copied into
the Registry at boot time

More than one .reg file
and duplicate registry
entries are present.

Review all .reg files in /Application and
/Platform and ensure they have no conflicts.

The screen does not respond to pen
input

The screen is not
properly calibrated, or is
off center.

Re-calibrate the screen.

Need to determine a device MAC
address

Open

Start > Programs > CommandPrompt

Type ipconfig /all

to display the MAC address next to
‘address’.

Содержание MK3000

Страница 1: ...MK3000 MICROKIOSK FOR WINDOWS CE 5 0 PRODUCT REFERENCE GUIDE ...

Страница 2: ......

Страница 3: ...MK3000 MICROKIOSK FOR WINDOWS CE 5 0 PRODUCT REFERENCE GUIDE 72E 146162 01 Revision A September 2011 ...

Страница 4: ...se a licensed program in a network without written permission from Motorola The user agrees to maintain Motorola s copyright notice on the licensed programs delivered hereunder and to include the same on any authorized copies it makes in whole or in part The user agrees not to decompile disassemble decode or reverse engineer any licensed program delivered to the user or any portion thereof Motorol...

Страница 5: ...iii Revision History Changes to the original guide are listed below Change Date Description 01 Rev A 9 2011 Initial release ...

Страница 6: ...iv MK3000 MicroKiosk for Windows CE 5 0 Product Reference Guide ...

Страница 7: ...tion Overview 1 1 Parts of the MK3000 1 2 MK3000 Features 1 3 Touch Screen LCD 1 3 Speakers 1 3 Microphone 1 3 Bar Code Scanner Imager 1 3 Motion Sensor 1 4 Function Buttons 1 4 Reset Button 1 4 External Ports 1 4 Memory 1 5 Software 1 5 Magnetic Stripe Reader Optional 1 5 Mounting Options 1 5 Developer Kits 1 5 Bar Code Decoding 1 6 Scanning with the MK3000 1 6 Imaging with the MK3000 1 8 ...

Страница 8: ... Configuration Manager 3 1 File Types 3 1 User Interface 3 2 File Deployment 3 4 Local Configuration Using the Microsoft Windows Control Panel 3 4 Configuration via Registry File 3 4 Rebooting the MK3000 3 4 Chapter 4 System Features Overview 4 1 RegMerge and CopyFiles 4 2 Accessing the Windows CE Desktop 4 2 Network Time Update SNTP Client 4 2 Memory Management 4 2 Flash Nonvolatile Persistent Me...

Страница 9: ...opment Software 5 4 Deployment 5 4 ActiveSync 5 5 OS Update 5 7 Terminal Configuration Manager TCM 5 8 Rapid Deployment Client 5 22 AirBEAM Smart 5 22 Flash Storage 5 23 FFS Partitions 5 23 Working with FFS Partitions 5 23 Non FFS Partitions 5 24 Downloading Partitions to the MK3000 5 24 Appendix A Technical Specifications Technical Specifications A 1 Appendix B Wireless Configuration Overview B 1...

Страница 10: ...viii MK3000 MicroKiosk for Windows CE 5 0 Product Reference Guide ...

Страница 11: ...each chapter in this guide Chapter 1 MK3000 Introduction provides an overview of the MK3000 that includes parts of the MK3000 features and scanning modes Chapter 2 Installation describes the hardware setup and installation of the MK3000 Chapter 3 Configuration describes the configuration parameters of the MK3000 Chapter 4 System Features describes the wide range of capabilities used to support ind...

Страница 12: ...c items in the general text and to identify chapters and sections in this and related documents It also identifies names of windows menus menu items and fields within windows Bold identifies buttons to be tapped or clicked Bullets indicate lists of alternatives or action items lists of required steps that are not necessarily sequential Numbered lists indicate a set of sequential steps i e those th...

Страница 13: ...these guides and software visit http supportcentral motorola com Service Information If you have a problem with your equipment contact Motorola Solutions support for your region Contact information is available at http supportcentral motorola com When contacting Motorola Solutions support please have the following information available Serial number of the unit Model number or product name Softwar...

Страница 14: ...xii MK3000 MicroKiosk for Windows CE 5 0 Product Reference Guide ...

Страница 15: ...ces on bar coded merchandise and obtains up to the minute information on in store promotions Its easy to read display can be used as an electronic billboard for instant in store merchandising and multimedia presentations to promote seasonal sales and upcoming events The touch screen and programmable function buttons enhance in store applications and allow customer interaction ...

Страница 16: ...of the MK3000 Figure 1 1 and Figure 1 2 illustrate MK3000 parts See MK3000 Features on page 1 3 for explanations of these parts as well as other MK3000 features Figure 1 1 MK3000 Front View Touch Screen LCD Speakers Scanner Window Microphone Function Buttons Motion Sensor ...

Страница 17: ...ers are ideal for multimedia applications Microphone The MK3000 includes a microphone built into its front housing Bar Code Scanner Imager The laser based MK3000 decodes all traditional 1D bar codes including GS1 DataBar bar code type The imager based version decodes 1D bar codes as well as 2D symbologies such as PDF417 See Bar Code Decoding on page 1 6 The scanner window protects the scan engine ...

Страница 18: ...The MK3000 has the following external ports Power Port A Motorola power supply connects to the power port 2 0 mm barrel jack connector on the MK3000 For more information see Power Connection on page 2 3 Mini USB Ports The MK3000 includes a Mini USB 1 1 host client port and two Mini USB 1 1 host ports for peripheral connections For more information see USB Connection to a PC and Peripherals on page...

Страница 19: ...o read and process loyalty card and credit card transactions The MSR connects via USB to the MK3000 Mounting Options You can mount the MK3000 on a desktop or wall using a commercially available bracket or stand that conforms to the 100 mm VESA Flat Panel Monitor Physical Mounting Interface FPMPMI mounting standards See MK3000 Mounting on page 2 6 Developer Kits The following developer kits are ava...

Страница 20: ...e laser based MK3000 Hold the bar code at an angle that does not cause specular reflection see Specular Reflection on page 1 7 Hold the bar code close for small bar codes and farther away for large bar codes The MK3000 beeps to indicate a successful decode Figure 1 3 Scanning with the MK3000 The scan beam does not have to be perfectly parallel with the top and bottom of the symbol up to a 4o tilt ...

Страница 21: ...to collect scattered reflections from the scan to make a successful decode Practice quickly shows what tolerances to work within Figure 1 4 Avoiding Specular Reflection When scanning a 1D bar code there is only a small specular dead zone to avoid 2o from the direct laser beam However the scanner is not effective if its beams hit the bar code surface at an angle greater than 30o No specular reflect...

Страница 22: ...ecode Figure 1 5 Imaging with the MK3000 Place the symbol in any orientation within the aiming pattern Ensure the entire symbol is within the rectangular area formed by the brackets in the aiming pattern The red laser aiming pattern turns on to assist in aiming Figure 1 6 Imager Aiming Pattern Bar Code Centered Figure 1 7 Imager Aiming Pattern Bar Code Not Centered 1D bar code symbol 2D bar code s...

Страница 23: ...tion on page 2 3 Wired Ethernet Connection to a Host on page 2 3 Wireless Ethernet Connection to a Host on page 2 4 USB Connection to a PC and Peripherals on page 2 5 MK3000 Mounting on page 2 6 Magstripe Reader Installation on page 2 11 Unpacking the MK3000 Remove the MK3000 from its packing and inspect it for damage Keep the packing it is the approved shipping container and should be used if the...

Страница 24: ...or slot location To remove the card press down gently on it to eject then remove it from the slot Connecting the MK3000 The MK3000 supports both wired and wireless solutions Connecting the MK3000 includes the following Power Connection on page 2 3 not required for POE configurations Wired Ethernet Connection to a Host on page 2 3 Power through AC Outlet Power through POE Wireless Ethernet Connecti...

Страница 25: ...h a 10 100Base T Ethernet cable and receives power through an AC power supply 1 See Power Connection to provide power 2 Connect the Ethernet cable to the RJ45 port on the MK3000 See Figure 1 2 on page 1 3 3 Plug the other end of the Ethernet cable into the host system LAN port Power through POE The POE 802 3at af installation option allows the MK3000 to communicate and receive power on the same 10...

Страница 26: ...ns and Table 2 1 lists pin descriptions Figure 2 1 8 Pin RJ45 Connector Port Wireless Ethernet Connection to a Host For wireless configuration refer to the Wireless Fusion Enterprise Mobility Suite User Guide for Version 2 61 Table 2 1 RJ45 Ethernet Pin Descriptions Pin Description 1 TXD 2 TXD 3 RXD 4 POE VCC 5 POE VCC 6 RXD 7 POE GND 8 POE GND Pin 8 Pin 1 ...

Страница 27: ...1 3 for port locations 3 Connect the other end of the cable to a USB port on the host Connecting to Peripheral Devices To connect a peripheral device such as a printer a handheld scanner a keyboard or mouse 1 Connect a mini A USB cable to one of the mini USB ports on the MK3000 See Figure 1 2 on page 1 3 for port locations 2 If necessary connect a USB adapter cable available from Motorola to the m...

Страница 28: ... 8 1 mm When selecting an appropriate screw type ensure its length does not penetrate the device s back housing more than 8 1 mm after going through the mounting plate 2 Align the VESA mounting holes with the mounting holes on the back of the device 3 Insert the screws through each of the four aligned mounting holes Figure 2 2 provides MK3000 dimensions for mounting reference Figure 2 2 MK3000 Mou...

Страница 29: ...ws provided 3 Insert the four shoulder screws also provided into the mounting holes in the back of the MK3000 Figure 2 3 MK3000 Wall Mounting 4 Connect the cables to the MK3000 and route and secure them properly 5 Mount the MK3000 by placing the shoulder screws through the four keyholes on the mounting plate and slide the MK3000 over and down to secure Mounting Screws 4 Shoulder Screws 4 Mounting ...

Страница 30: ...Windows CE 5 0 Product Reference Guide 6 Insert the locking screw through the hole in the tab at the side of the mounting plate Hand tighten the screw to secure the MK3000 Figure 2 4 MK3000 Wall Mount Locking Screw Locking Screw ...

Страница 31: ...the MK3000 3 Secure the mounting plate to the pole mount bracket using the four mounting screws provided 4 Mount the MK3000 by placing the shoulder screws through the four keyholes on the mounting plate and slide the MK3000 over and down to secure Figure 2 5 MK3000 Pole Mount Installation 5 Route the pole mount straps through the pole mount bracket Wrap them around the pole and tighten Shoulder Sc...

Страница 32: ...dows CE 5 0 Product Reference Guide 6 Insert the locking screw through the hole in the tab at the side of the mounting plate Hand tighten the screw to secure the MK3000 Figure 2 6 Securing Pole Mount Pole Mount Straps Locking Screw ...

Страница 33: ...l the optional MSR 1 Secure the mounting plate to either side of the MK3000 using the four screws provided Figure 2 7 Securing the MSR Mounting Plate 2 Secure the MSR to the plate using the two screws provided Figure 2 8 Securing the MSR to the Mounting Plate ...

Страница 34: ...eference Guide 3 Connect the USB cable to one of the two mini USB host ports Figure 2 9 Connecting the USB Cable Card Swiping Swipe a card through the MSR in either direction with the magnetic stripe facing in toward the MK3000 Figure 2 10 Card Swiping ...

Страница 35: ...uration Manager SCM is a Windows based utility that runs on a host computer and creates edits an MK3000 configuration file mkconfig reg Load this file onto the MK3000 and reboot the MK3000 to set configuration parameters for the device The configurable options for the MK3000 are defined in an XML file that is available from Support Central at http www motorola com enterprisemobility support SCM is...

Страница 36: ...escribed in Table 3 1 Table 3 1 SCM Menu Functions Menu Item Description File Menu Open Config File Open a saved configuration file SCD Save Config Changes Save changes to the currently loaded configuration file Restore All Defaults Restore all parameter values to the default state The default values are stored in a Symbol Configuration template file Export Changes to xml Export the changed parame...

Страница 37: ...m Support Central must reside in the SCM directory Help Menu About Display the About dialog which shows the application version Table 3 2 Parameter Status Indicators Icon Indicator Description Modified This parameter was changed from its initial factory setting Invalid This parameter is not valid for the selected device type This can occur when a configuration file for one type of device is loaded...

Страница 38: ...ia Registry File Before downloading the configuration file reg file to the MK3000 Application folder rename it mkconfig reg Use one of the following methods to download the file to the MK3000 Copy the mkconfig reg file to the MK3000 Application folder using a USB ActiveSync connection see Downloading Files to the MK3000 on page 5 6 Send the file to the MK3000 Application folder using FTP see the i...

Страница 39: ...em features RegMerge and CopyFiles on page 4 2 Accessing the Windows CE Desktop on page 4 2 Network Time Update SNTP Client on page 4 2 Memory Management on page 4 2 Loading Additional Fonts on the MK3000 on page 4 3 Input Panel and Keyboard on page 4 4 Microsoft Applications on page 4 4 ...

Страница 40: ...e SNTP client shipped with MK3000 Windows CE 5 0 is the Microsoft default SNTP Client program Memory Management Flash Nonvolatile Persistent Memory The MK3000 64 MB configuration has 64 MB of available nonvolatile flash memory 5 MB is committed for platform partition use to install external driver packs such as RF drivers and 27 MB is available for developer s applications within the application p...

Страница 41: ...ouble byte character font The MK3000 supports the following system fonts as shipped from the factory The font files corresponding to these formats are located in the windows folder with ttf extension Arial Comic Sans MS Courier New Georgia Symbol Tahoma Times New Roman Verdana Wingding The default system font path for these fonts is windows Use one of the following options to load fonts not suppli...

Страница 42: ...s by name e g Arial Bold set the style separately from the font e g using a b or strong tag or a style For best results do not direct the system font path to a storage card PCMCIA as this can negatively impact system performance If this method is necessary test the use of a storage card thoroughly for fonts to ensure proper operation Most Web pages contain information that tells the browser what l...

Страница 43: ...wser for support for web development Enterprise Mobility Developer Kit EMDK for C The Enterprise Mobility Developer Kit for C is based on industry standard Microsoft Windows CE development tools and enables development of native C and C applications Use this developer kit in conjunction with Microsoft Embedded Visual C 4 0 Service Pack 3 Microsoft Visual Studio 5 0 or later and MK3000 Platform Sof...

Страница 44: ... when a card is swiped MemTest Displays the amount of available memory Allocate and free blocks of memory to see how available memory changes Win32PrintSamp Prints a sample page to a connected printer Enterprise Mobility Developer Kit EMDK for NET The Enterprise Mobility Developer Kit for NET allows Microsoft NET Compact Framework developers to create managed C and VisualBasic NET applications tha...

Страница 45: ...partitions Terminal Configuration Manager TCM and the associated TCM scripts To install the DCP for the MK3000 1 Download the DCP from the Support Central web site http www motorola com enterprisemobility support a On http www motorola com enterprisemobility support select Software Downloads b Select MicroKiosks and then select MK3000 c Select the Device Configuration Package DCP d Save the exe fi...

Страница 46: ...creen prompts Installing Other Development Software Developing applications for the MK3000 may require installing other development software such as application development environments on the development PC Follow the installation instructions provided with this software Deployment With the appropriate accessory software and connection the MK3000 can share information with the host device This ch...

Страница 47: ...fer to the installation instructions included with the ActiveSync software Connecting the MK3000 to the Host Computer To configure ActiveSync for Guest access suitable for copying files between the host computer and the MK3000 1 Connect the USB cable to the mini USB host client port on the MK3000 see Figure 1 2 on page 1 3 Connect the other end of the cable to a USB port on the host computer 2 If ...

Страница 48: ...MK3000 use Windows Explorer to copy the files 1 On the host computer select Explore Figure 5 3 ActiveSync Explorer 2 Double click the folder to expand the contents of the folder Figure 5 4 My Pocket PC Contents 3 Use Explorer to locate the host computer directory that contains the file to download Tap that directory in the left pane to display its contents in the right pane ...

Страница 49: ...e drive in which you installed the DCP typically C navigate to the directory Program Files Symbol Device Configuration Packages MK3000c50 V1 0 6 Copy the OSUpdate folder into the My Device SC Card folder on the MK3000 7 On the MK3000 tap Start Programs Windows Explorer 8 Navigate to SD Card OSUpdate folder 9 Double tap the MK3000c50BenColor_SD LNK file 10 After the update completes and the MK3000 ...

Страница 50: ...g the script for the hex image Building the image Download the hex image to the MK3000 Creating a splash screen Flash storage Initial Program Loader IPL Use IPL to download files to the MK3000 to download customized flash file system partitions to the MK3000 and load hex files to the flash memory of device A typical partition is a group of files combined into a single partition that represents a s...

Страница 51: ...dow contains a file explorer view for selecting files to place in the script Figure 5 5 TCM Startup Window Table 5 1 lists the components of the TCM window Table 5 1 TCM Components Icon Component Function Script Window Displays the files to use in creating the partition s File Explorer Window Lists the files to add to the script Create button Creates a new script file Open button Opens an existing...

Страница 52: ...pe 4 Use the default Flash Type 5 In the Disks drop down list select the number of disk partitions to create Details button Views the current script items with more details About button Displays version information for TCM Properties button Views changes the current script properties Build button Builds the current script into a set of hex files Check button Checks the script for errors files not ...

Страница 53: ...es MK3000 TCMScripts The Script1 window directory pane displays two partitions Platform and Application Depending on the type of flash chip the number of partitions can change You can add files to each of the partitions TCM functionality includes Opening a new or existing script file Copying components to the script window Saving the script file Opening a New or Existing Script You can create a sc...

Страница 54: ...keys Saving the Script Modifications to a script file can be saved using the Save or the Save As function Saving changes to an existing script writes over the original script To use a Motorola supplied standard script as a base and save the changes in a new script use the Save As function Building the Image After creating the script build the hex image defined by the script As part of the build TC...

Страница 55: ... performs a check and if there are no errors creates the partition hex files If the build fails TCM does not create the hex files and displays an error message Two common reasons for a build failure are TCM could not find the files defined in the script This error can occur when the files referenced by the script are no longer stored on the development computer or the folders where they are stored...

Страница 56: ...ve power from the mobile computer while in IPL mode NOTE If the platform or application partition sizes are changed you must first download a new partition table Table 5 2 IPL Menu Partitions Partition Name Description Platform Contains the files in the Platform folder Application Contains the files in the Application folder Windows CE Contains the operating system for the mobile computer Monitor ...

Страница 57: ... platform and application images are changed within TCM If this is done then the new partition table should be loaded first followed by both platform and application in any order System Reset Selecting this item provides a simple method to exit IPL and to boot the operating system Auto Select Selecting this item allows one or more files to be downloaded without having to manually select the destin...

Страница 58: ...ter to display the Parameters screen Figure 5 15 Parameters Screen Partition Name is the name of the partition selected in the Initial Program Loader menu 10 Press Enter to return to the Download File menu 11 Use the up and down scroll buttons to select Download Press Enter The Downloading screen appears Download File Download Cancel Show Parms Previous Top Download Partition Name via USB USB Stan...

Страница 59: ... Tabs 13 Select the Image Files To Load 14 In the Comm Port drop down list select USB Symbol Device 15 Click Download to begin the operation 16 During download the Downloading screen on the MK3000 displays the Device Status and a progress bar 17 When complete Device Status displays Result was Success or in the case of an error the cause of the error Downloading Partition Name via USB USB Standard ...

Страница 60: ...tion screen from the Windows CE Control Panel tap Start Settings Control Panel Double tap the Stylus icon tap the Calibration tab and tap the Recalibrate button The Calibration screen appears Table 5 3 TCM Error Messages Error Description Solution Failed to build images flash file system DLL not loaded TCM could not load the DLL required to build images for the targeting flash file system Reinstal...

Страница 61: ...the script is corrupt or the TCM ini has changed after the script was created INVALID DIRECTORY In Script Properties window the selected System File Path is not a valid directory One of the disk sizes is one sector in size In Script Properties window one of the disks is too small one sector in size This may cause problem while building images especially when cushion is enabled Increase the disk si...

Страница 62: ...e device either radio card or Serial port could not be read from Check source device connectivity and retry Can t write to the destination device 10 The destination device either flash ROM or Power Micro could not be written to Retry the download If the failure persists it is most likely due to a hardware failure the mobile computer requires servicing Transmission checksum error 11 An error occurr...

Страница 63: ...not valid on this device 27 The downloaded file specifies a partition entry that does not exist on the device Only download files that are valid for this device or change the partition table so that the new file is valid on the device Wrong destination code 28 A specific partition was chosen from the Main Menu not Auto Select but the file selected for download was for another partition Ensure that...

Страница 64: ... package version so that only updated packages load AirBEAM Smart resides on radio equipped client devices and allows them to request download and install software as well as to upload files and status data A single communications session can accomplish both download and upload of files The ability to transfer software over a radio network can greatly reduce the logistical efforts of client softwa...

Страница 65: ...ile storage and is not lost on a cold boot e g when power is removed for a long period of time You can use standard tools such as ActiveSync to copy files to and from the FFS partitions They appear as the Application and Platform to the ActiveSync explorer This is useful when installing applications on the MK3000 Applications stored in the Application folder are retained even after a cold boot The...

Страница 66: ...site at http www motorola com enterprisemobility support Files are copied to the Windows folder from the flash file system using copy files cpy in the following order Platform Application Example Application ScanSamp2 exe Windows ScanSamp2 exe This line directs CopyFiles to copy the ScanSamp2 exe application from the Application folder to the Windows folder Non FFS Partitions Non FFS Partitions in...

Страница 67: ...xpansion Capabilities MicroSD card slot user accessible USB host Data Ports 1 Mini USB 1 1 host client 2 Mini USB 1 1 host Ethernet RJ 45 Audio Two integrated stereo speakers microphone Scanner Laser version for capture of 1D codes Imager version for capture of 1D 2D and PDF417 codes 1D Laser Scanner Decode Capability 1D Symbologies Code 39 Code 128 EAN 8 EAN 13 UPC EAN 128 UPCA UPCE UPC EAN Suppl...

Страница 68: ...p to 54 Mbps 802 11b up to 11 Mbps 802 11g up to 54 Mbps Ethernet 10 100 Mb Ethernet Power over Ethernet 802 3af 802 3at User Environment Operating Temperature 32F to 104 F 0 to 40 C Storage Temperature 40 F to 158 F 40 C to 70 C Humidity 5 to 85 non condensing Software Available Applications Rapid Deployment Client Motorola Mobility Services Platform MSP Application Development Tools PocketBrowse...

Страница 69: ...APPENDIX B WIRELESS CONFIGURATION Overview To configure the MK3000 11 Mbps wireless connection refer to the Wireless Fusion Enterprise Mobility Suite User Guide for for Version 2 61 p n 72E 113153 xx ...

Страница 70: ...B 2 MK3000 MicroKiosk for Windows CE 5 0 Product Reference Guide ...

Страница 71: ...mation and describes how to identify the MK3000 version Maintenance Clean the housing and touch screen LCD with a damp cloth and if necessary a non ammonia based detergent Do not allow any abrasive material to touch the screen CAUTION Excessive liquids can damage the protective screen and necessitate replacement ...

Страница 72: ...input on page C 3 Need to determine a device MAC address on page C 3 The wireless MK3000 does not retain its WEP Key encryption after a reboot on page C 4 The Mobile Companion icon does not appear in the task tray on page C 4 When downloading files to the MK3000 from a zip file using ActiveSync a message displays indicating there is not enough free disk space to copy the application on page C 4 Wh...

Страница 73: ...s the address the host is polling Check communication parameters Open a command window using Start Programs Command and type ipconfig to list the status of all radio and Ethernet interfaces MK3000 does not send data to host computer MK3000 is not programmed to work with the host Check setup communication parameters MK3000 is not connected to the host Check cables to host computer Scanner does not ...

Страница 74: ...he unzipped files to the MK3000 using ActiveSync When downloading a large file over Ethernet IE issues an insufficient memory message For some file types IE requires free RAM equivalent to twice the file s size This is an IE limitation When upgrading using a microSD card the MK3000 cannot find files on the card The microSD card is absent corrupt or not supported Replace the microSD card The MK3000...

Страница 75: ...this upon booting to access the Windows CE Desktop See Accessing the Windows CE Desktop on page 4 2 1 From the Windows task bar select Start Settings Control Panel 2 Select MK3000 identification from the Control Panel window to view the following information Device name Description OS version Monitor version Display type Memory sizes ...

Страница 76: ...C 6 MK3000 MicroKiosk for Windows CE 5 0 Product Reference Guide ...

Страница 77: ...er 4 4 wordpad 4 4 configuration file downloading 3 4 configurations ix connecting 2 2 peripherals 2 5 power supply 2 3 to host computer 5 5 USB 2 5 wired ethernet 2 3 wireless ethernet 2 4 cpf file 3 1 creating via SCM 3 1 creating splash screen 5 21 D date 4 2 DCP xi 5 1 5 7 deployment file 3 4 developer kits 1 5 EMDK for C 5 1 EMDK for NET 5 2 PocketBrowser 5 3 Device Configuration Package xi 5...

Страница 78: ...Sync 5 5 advertisment insert 2 11 connecting 2 2 development tools 5 4 mounting 2 6 pole mounting 2 9 VESA mount 2 6 wall mounting 2 7 internet explorer 4 4 IPL 5 8 booting into 5 14 error messages 5 20 menu 5 14 L LCD 1 2 1 3 loading fonts 4 3 M maintenance C 1 media player 1 5 4 4 memory 1 5 flash 4 2 RAM 4 2 storage 4 2 memory management 4 2 microphone 1 3 microSD card 1 4 4 2 inserting 2 2 slo...

Страница 79: ... saving 5 12 SD card micro 1 4 C 4 inserting 2 2 slot location 1 3 service information xi setup advertisement insert 2 11 inserting microSD card 2 2 mounting 2 6 peripherals 2 5 pole mounting 2 9 power supply 2 3 printer 2 5 scanner 2 5 USB to PC 2 5 VESA mount 2 6 wall mounting 2 7 wired ethernet 2 3 wired ethernet AC outlet 2 3 wired ethernet POE 2 3 wireless ethernet 2 4 Simple Network Time Pro...

Страница 80: ...osk Windows CE 5 0 Product Reference Guide U unpacking 2 1 updating data time 4 2 upgrade OS 5 7 USB cable 5 7 connecting 2 5 peripheral connection 2 5 port 1 4 V volatile memory 4 2 W wordpad 4 4 X XML provisioning SCM 3 1 ...

Страница 81: ...____________ What topics need to be added to the index if applicable ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________________________ ______________________________________________________________________...

Страница 82: ......

Страница 83: ......

Страница 84: ...800 927 9626 http www motorolasolutions com MOTOROLA MOTO MOTOROLA SOLUTIONS and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings LLC and are used under license All other trademarks are the property of their respective owners 2011 Motorola Solutions Inc All Rights Reserved ...

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