Troubleshooting
B
GX2 EA1000C*/* Multi-Wavelength DWDM 1550 nm Laser Transmitter
•
User Guide
42
589569-001-a
Troubleshooting
This section provides troubleshooting procedures for the GX2-EA1000C*/*. You can use
the procedures to correct minor problems or better define the malfunction. If the error
condition cannot be corrected, contact the TRC at 1-888-944-HELP (1-888-944-4357).
Before you call, record the input signal levels, optical output power, operating mode(s),
and ambient temperature. This information is most useful to the TRC and repair facility in
troubleshooting and repairing your GX2-EA1000C*/*.
The GX2-EA1000C*/* is a self-contained unit; therefore, when a problem is diagnosed
within the module, the entire GX2-EA1000C*/* must be returned for repair. See
Section 1, “Introduction” for information on equipment return.
Using the Status LED
Table 5 lists the troubleshooting checks you can perform using the
STATUS
LED only. It is
assumed that an SDU, network management system, or local access port are not
available. If these additional options are available, this table can be used in conjunction
with Table 6.
To use Table 5, identify the symptom and then perform the checks in the order listed
under that symptom. For example:
•
If the front-panel
STATUS
LED is yellow, indicating a minor alarm, go to the yellow
column.
•
Find
and perform that check (Verify SC/APC connector . . .)
•
Continue performing all checks in the yellow column, in the order given, to help
identify the cause of the minor alarm and if possible, fix the problem.
5