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51
Troubleshooting
Lock the screen in the following ways:
•
Press Power/Lock
.
•
Let the screen time out (don’t press anything).
•
Switch the power off.
To unlock the screen, press Power/Lock
. Then,
drag
to the right.
Lock pattern
To set the lock pattern, touch Menu
>
Settings
>
Location & security
.
Follow the instructions to draw your lock pattern.
When prompted, draw the pattern to unlock the
phone.
Passcode lock
To set the passcode, touch Menu
>
Settings
>
Location & security
.
Enter password, then confirm it.
When prompted, enter the password to unlock the
phone.
Forgot your pattern or passcode?
If you forget your pattern or passcode, see your
service provider.
Troubleshooting
we’re here to help
Backup Assistant
SM
Backup Assistant is a free service from Verizon
Wireless that saves your phone’s address book to a
secure server. If your phone is lost or damaged, or if
you upgrade to a new phone, Backup Assistant will
restore your contacts.
1
From the home screen, touch
Launcher icon
to
see your applications.
2
Touch
Backup Assistant
, and then enter your
password.
Note:
Subject to specific terms of use. Results may
vary based on backup schedule and other factors. See
verizonwireless.com/backupassistant for more details.
Crash recovery
In the unlikely event that your phone stops responding
to touches and key presses, try a quick reset. Remove
the back cover and battery (“Assemble & charge” on
page 3), then replace and switch your phone on as
usual.
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