71
Limited Warranty (Mexico)
Warranty (Mexico)
For Motorola personal communication products and accessories purchased in
Mexico
I. Concepts Covered by this Warranty
This warranty covers all the parts, components, accessories and labor of the Motorola
“Product” from defects in materials and workmanship under normal consumer usage.
The Motorola “Products” that are protected under this warranty can be: (a) cellular
telephones, (b) radar sets, (c) two-way radios, and (d) wireless telephones.
Motorola Comercial, S.A. de C.V., at its option, will at no charge repair, replace, or refund
the purchase price of any “Product” that does not conform to this warranty. Motorola may
use functionally equivalent reconditioned/refurbished/pre-owned or new products,
accessories, or parts. Updates in software are not covered.
II. Length of Warranty Coverage
The length of coverage is one (1) year from the date the new “Product” was purchased
from an authorized distributor.
III. Place where consumers can make the
warranty effective, obtain parts, components, and
accessories
Motorola Comercial, S.A. de C.V.
Bosques de Alisos 125
Col. Bosques de las Lomas
Del. Cuajimalpa
Te:(55) 5257-6700
IV. Procedure to Make the Warranty Effective
For warranty service, return the “Product” (with its components and accessories, such as
batteries, antennas, and charger) to the place of purchase, to the address above, or to an
authorized service center, or call 01 800 021 0000. To request a refund, you must present
this warranty, sealed by the place of purchase, along with the “Product.”
V. Warranty Limitations or Exceptions
The warranty is not valid when:
•
The “Product” has been used in conditions different from the normal ones.
•
The “Product” has not been operated as described in the operating instructions.)
•
The “Product” has been altered or repaired by someone other than Motorola, or its
authorized service centers.
•
Abuse, Misuse and Accidents: Defects or damage that result from abuse, misuse or
accidents, including but not limited to: (a) improper handling, usage, operation or
storage (e.g. operating the Product or Accessories outside their permitted or intended
uses including as set forth by Motorola in the Products or Accessories specification
sheets or other documentation, or failing to comply with the Products or Accessories
usage documentation); abuse/neglect (e.g. broken/bent/missing
clips/fasteners/connectors); (b) contact with liquids, water, rain, extreme humidity,
heavy perspiration or other moisture, sand, food, dirt or similar substances caused
from incorrectly securing the phone’s protective elements or subjecting the Products or
Accessories to conditions beyond any stated specification or limits; (c) use of the
Products for commercial rental purposes; or (d) external causes or acts which are not
the fault of Motorola, including but not limited to flood, fire, earthquake, tornado or
other acts of God, are excluded from coverage.
If repairs are not covered by this warranty, Motorola, at the request of the purchaser, will
provide information regarding availability, prices, and other conditions for the repair of the
“Product.”
To obtain information on products that need repairs not covered by this warranty, please
call 01 800 021 0000.
Note:
In other countries, consult the laws and local regulations under the warranty and its
local Motorola office.
Product Model:
Date of Purchase:
Seal of the authorized or established distributor where the “Product” was purchased: