34
Problem Possible
Solution
There is no video
on the TV screen
Verify that the TV is powered on and set to the
appropriate input source for the DCT*.
Verify that the DCT* is powered on and tuned to an
authorized cable channel.
Verify that the coaxial cable feed is firmly connected to
the DCT* and the wall jack.
The DCT* DVI output may not yet be enabled. Use the
component video (Y Pb Pr) output instead.
If the DCT* video output is connected to a home theater
unit, verify that the home theater unit is powered on and
set to the appropriate input source.
Not all HDTVs can display every output format (1080i,
720p, 480p, or 480i) available on the DCT*. Enter the
User Settings menu and cycle through the available
output formats until a picture displays on the TV.
Verify that all video cables between the DCT* and the TV
are firmly connected.
There are no
graphics, closed
captions, or
program guides
appearing on the
TV screen
The DCT* cannot generate graphics on all video outputs
at all times. If the DCT* is set to 1080i, 720p, or 480p
output format, graphics are only available on the HD
video outputs (DVI and component video). If the DCT* is
set to 480i, graphics are available on all video outputs.
If the DCT* is connected to a standard definition TV,
verify that the DCT* is configured to use the 480i output
mode.
Verify that closed captions on the DCT* have been
enabled in the User Settings menu.
If you are using an IEEE 1394 connection, on-screen
graphics, including closed captions and program guides,
will not be displayed.
