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Exclusions (Software)
Software Embodied in Physical Media.
No warranty is made that the software will
meet your requirements or will work in combination with any hardware or software
applications provided by third parties, that the operation of the software products will be
uninterrupted or error free, or that all defects in the software products will be corrected.
Software NOT Embodied in Physical Media.
Software that is not embodied in
physical media (e.g. software that is downloaded from the Internet), is provided “as is”
and without warranty.
Who is Covered?
This warranty extends only to the first consumer purchaser, and is not transferable.
What Will Motorola Do?
Motorola, at its option, will at no charge repair, replace or refund the purchase price of
any Products, Accessories or Software that does not conform to this warranty. We may
use functionally equivalent reconditioned/refurbished/pre-owned or new Products,
Accessories or parts. No data, software or applications added to your Product, Accessory
or Software, including but not limited to personal contacts, games and ringer tones, will
be reinstalled. To avoid losing such data, software, and applications, please create a back
up prior to requesting service.
How to Obtain Warranty Service or Other Information
You will receive instructions on how to ship the Products, Accessories or Software, at
your expense, to a Motorola Authorized Repair Center. To obtain service, you must
include: (a) a copy of your receipt, bill of sale or other comparable proof of purchase; (b) a
written description of the problem; (c) the name of your service provider, if applicable;
(d) the name and location of the installation facility (if applicable) and, most importantly;
(e) your address and telephone number.
USA
All Products, Accessories, and Software:
1-800-331-6456
Canada
All Products:
1-800-461-4575
TTY
1-888-390-6456
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