41
If
You Need Help
If You Need Help
If you have any additional questions, please call your local
hotline or visit us at
www.hellomoto.com
Warranty Coverage
Please refer to the warranty information provided at the
time of purchase.
Troubleshooting
Symptom
Solution(s)
Poor SR
performance.
•
Enter digits in segments.
•
Speak with no pauses.
•
Talk loudly.
•
Speak toward the direction of
the microphone.
•
Check position of the
microphone.
42
If
You
N
eed
He
lp
You cannot
pair new
phones with
the car kit.
•
The phone must support Bluetooth
®
Handsfree Profile 0.96 or 1.0.
•
The system supports a maximum
of 4 phones at once. Make sure
this limit is not exceeded.
•
Remove all previous pairings
using the
Remove All
command.
The system should be reset.
•
Delete the pairing information on
the phone and ensure that the
phone is removed from any other
systems with which it is paired.
No SR or HF
audio.
•
Check speaker connection.
•
Check the connection to the
electronic module.
SR does not
respond, or
in-vehicle
audio is not
heard on the
remote phone.
•
Check microphone connection.
•
Check the connection to the
electronic module.
System does
not respond.
UIM buttons
not lit.
•
Check UIM connection.
•
Check the connection to the
electronic module.
Symptom
Solution(s)
