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40

Troubleshooting

Troubleshooting

we’re here to help

Crash recovery

In the unlikely event that your phone stops responding 
to taps and key presses, try a quick reset. Remove the 
back cover and battery (“Assemble & charge” on 
page 6), then replace and switch your phone on as 
usual.

Reset

To reset your phone to factory settings and erase all 
the data on your phone, press Menu

 > 

Settings

 

>

Privacy

 >

Factory data reset

 >

Reset phone

.

Warning: 

All data on your phone will be deleted.

68004113016.fm  Page 40  Tuesday, November 10, 2009  12:46 PM

Содержание 68004113016

Страница 1: ...Getting Started Guide MOTOROLA MILESTONE ...

Страница 2: ...68004113016 fm Page 0 Tuesday November 10 2009 12 46 PM ...

Страница 3: ... calendar email and contacts Maps entertainment and more The latest technology and apps Google MapsTM mapping service to find your way YouTubeTM to stay entertained Easy access to Google and thousands of Android applications to expand your world Caution Before assembling charging or using your phone for the first time please read the important legal and safety information packaged with your phone ...

Страница 4: ...re information On your phone Press Home Help Centre On your computer Go to www motorola com support Whether you want to read watch or play we can help 68004113016 fm Page 2 Tuesday November 10 2009 12 46 PM ...

Страница 5: ...e Messaging Market Contacts Browser Maps Press to put the display to sleep or hold to turn off 3 5 mm Headset Jack Home Key Back Key Microphone Menu Key Touchscreen Camera Key Power Key Volume Keys Press to open menu options Press to return to the home screen Press to go back Search Key Press for text search Micro USB Connector Charge or connect to PC 68004113016 fm Page 3 Tuesday November 10 2009...

Страница 6: ... might look a little different When you open or turn your phone the screen adjusts for you Scroll Return Space Alternate Shift Press for text search Select Delete Search Menu 68004113016 fm Page 4 Tuesday November 10 2009 12 46 PM ...

Страница 7: ... 13 Calls 16 Web 17 Manage media content 19 BluetoothTM wireless 21 Apps for all 24 Manage your life 26 Contacts 33 Tips tricks 34 Personalise 36 Lock your phone 38 Troubleshooting 40 Safety Regulatory Legal 41 68004113016 fm Page 5 Tuesday November 10 2009 12 46 PM ...

Страница 8: ...et you up and running Assemble charge Caution Please read Battery Use Safety on page 41 1 cover off 2 SIM in 3 microSD in already done 4 battery in 5 cover on 6 charge up 3H 68004113016 fm Page 6 Tuesday November 10 2009 12 46 PM ...

Страница 9: ...account If you don t have a Google account you can create one using the wizard Note To ensure that certain key features work on your phone be sure to enter the date and time Tip Remember to write down your username and password and keep them in a safe place Make answer calls To make a call tap Phone enter a number then tap To answer a call drag to the right To end a call tap End To ignore a call d...

Страница 10: ...new apps with Market on page 24 Your phone comes with a microSD memory card installed you can fill it with photos videos and music from your computer Getting updates Note This is a network and subscription dependent feature Your network operator may periodically send over the air software updates To check that your phone includes the latest software to receive updates go to http direct motorola co...

Страница 11: ... an icon or option tap it Tap hold To open special options tap and hold an icon or other item Try it On the home screen tap Contacts then tap and hold a contact to open options Phone Contacts Browser Maps John Wright Lee Morris Jenny Jenkins Rebecca Heaton Will Hammond J L M R W 68004113016 fm Page 9 Tuesday November 10 2009 12 46 PM ...

Страница 12: ...ist or move quickly flick across the touchscreen drag quickly and release Tip When you flick a long list tap the screen to stop it from scrolling Zoom You can zoom in for a closer look when you view maps or webpages on your phone To zoom in double tap the screen or tap the screen with two fingers and then slide them apart To zoom out double tap the screen again or drag your fingers together John W...

Страница 13: ... to signs press Menu List gestures You ll also see several signs that are unassigned To assign an action to a sign press Menu tap the unassigned sign then tap an app from the list Sleep wake up To save your battery prevent accidental taps or when you want to clean your touchscreen put the touchscreen to sleep by quickly pressing Power To wake up the touchscreen just press Power again or open the s...

Страница 14: ...o sleep automatically press Menu Settings Sound display Screen timeout Spin the screen The touchscreen can rotate 90 degrees to stay the right way up when you rotate your phone Find it Menu Settings Sound display Orientation 68004113016 fm Page 12 Tuesday November 10 2009 12 46 PM ...

Страница 15: ...ce It s what you see when you turn on the phone or press Home from a menu It looks like this Phone Messaging Market Contacts Browser Maps Status Bar Flick or drag this bar down to check notifications Status Indicators Shortcuts Tap to open Drag up to see all your apps AppTray 68004113016 fm Page 13 Tuesday November 10 2009 12 46 PM ...

Страница 16: ...r home screen in Personalise on page 36 Widgets On your home screen add a widget such as a clock music player or a calendar that shows upcoming appointments To open a widget tap it To add widgets press Menu Add Widgets Note If you install apps from Android Market that have widgets those widgets appear on the home screen Phone Messaging Market Contacts Browser Maps 68004113016 fm Page 14 Tuesday No...

Страница 17: ...your phone including the apps that came with your phone and the ones you download and install are listed in alphabetical order in your Applications tab To open the Applications tab tap and drag up Phone status notifications The status bar at the top of the screen contains icons that tell you about messages and your phone s status To view your notifications tap the status bar and drag it down Phone...

Страница 18: ...l under any circumstances even when your phone is locked Emergency numbers vary by country Your pre programmed emergency number s may not work in all locations and sometimes it may not be possible to place an emergency call due to network environmental or interference issues 1 Press Home Phone if your phone is locked tap Emergency call 2 Enter the emergency number 3 Tap to call the emergency numbe...

Страница 19: ...appropriate data tariff for fast browsing and full cost control Find it Home Browser Note If you can t connect contact your service provider Connection Over the air or via Wi Fi Links Tap to open Web Address To enter a URL tap the URL entry bar at the top of the screen to activate it Drag or flick to scroll Press to display options 68004113016 fm Page 17 Tuesday November 10 2009 12 46 PM ...

Страница 20: ...new window or Bookmark link Baseball Dayton Team NJ com Dayton Flyers Baseball rosters game schedules photos ar cles Get the latest Baseball Dayton high school Baseball news rankings schedules stats scaores results athletes highschoolsports nj com school Op ons Dayton Flyers Baseball are ranked 2306 on Fanbase Find ar cles photos videos rosters and results for seasons www fanbase com Dayton Flyers...

Страница 21: ... you re on the move If your phone came with an MML CD insert it into your computer now to start the installation wizard automatically Alternatively you can download MML navigate to http www motorola com medialink ensure that your location is correctly selected and click on the Download now link When installation is complete the MML icon appears on your computer s desktop To use MML 1 With a memory...

Страница 22: ... on MML features and support visit http www motorola com medialink Moto Phone Portal The Moto Phone Portal is a phone resident application that allows you to use a browser on a Wi Fi enabled computer as a window into your phone To use Moto Phone Portal you must connect your phone to the Wi Fi network that your computer uses Once your phone is connected to the Wi Fi network press Home Phone Portal ...

Страница 23: ...Bluetooth power off when not in use Connect new devices Note This feature requires an optional accessory To connect with a new device you need to pair with it You only need to do this once for each device to connect again see Reconnect devices on page 22 1 Make sure the device you are pairing with is in discoverable mode Note Refer to the guide that came with the device for details 2 Press Menu Se...

Страница 24: ... in the status bar Note The use of wireless phones while driving may cause distraction Discontinue a call if you cannot concentrate on driving Additionally the use of wireless devices and their accessories may be prohibited or restricted in certain areas Always obey the laws and regulations on the use of these products Reconnect devices To automatically reconnect your phone with a paired device si...

Страница 25: ...rn off the device To manually disconnect your phone from a paired device tap and hold the device name in the device list then press Menu Disconnect Edit properties Press Menu Settings Wireless networks Bluetooth settings Device name Enter a name and tap OK 68004113016 fm Page 23 Tuesday November 10 2009 12 46 PM ...

Страница 26: ...app you want to install Then tap Install if the app is free or Buy Warning If an app you are downloading requires access to your data or control of functions on your phone you ll be asked to give your permission After you select Install the app will download After you select Buy you may be asked to sign in to an additional GoogleTM account Sign in and select Buy now to proceed Follow the on screen...

Страница 27: ...the screen To view your downloaded apps from Market press Menu Downloads Tap the app to open the details screen from here you can review uninstall and more To reinstall any downloaded items press Home Market All previously installed apps are listed and available for download 68004113016 fm Page 25 Tuesday November 10 2009 12 46 PM ...

Страница 28: ...ou can View GoogleTM and Exchange contacts in one list Schedule and respond to meeting requests Access your company directory For more information see Synchronise with Microsoft Office Outlook on page 31 Google Mail Create a new email Find it Home Google Mail Menu Compose Enter the recipient s email address and message then tap Send Tip Press Menu for options like Attach or Add Cc Bcc 68004113016 ...

Страница 29: ...tifications such as having a special sound play when you receive a message tap Menu Settings Email notifications then select the ringtone and vibrate options To label an email thread tap and hold a message then tap Change labels 68004113016 fm Page 27 Tuesday November 10 2009 12 46 PM ...

Страница 30: ... your email account inbox Refresh list Press Menu U Compose new Press Menu C Open conversation Press Enter Archive conversation Press Menu Y Jump to top of list Press Alternate up Jump to end of list Press Alternate down Page up Press Shift spacebar Page down Press spacebar 68004113016 fm Page 28 Tuesday November 10 2009 12 46 PM ...

Страница 31: ...Create a new email Find it Home Email Menu Compose Enter the recipient s email address and message then tap Send Tip Press Menu for options like Attach or Add Cc Bcc 68004113016 fm Page 29 Tuesday November 10 2009 12 46 PM ...

Страница 32: ...om any calendar view press Menu New event Enter event details and tap Done Manage calendar events To edit an event tap and hold the event then tap Edit event Edit event details then when you re done tap Done September 2009 Mon 30 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 1 5 6 7 8 9 10 11 2 3 4 Tue Wed Thu Fri Sat Sun 1 68004113016 fm Page 30 Tuesday November 1...

Страница 33: ... data Tip To save battery power do not tap Background data 2 Tap Add account to add the apps you want to synchronise like Google Facebook or Corporate Synchronise with Microsoft Office Outlook If you use MicrosoftTM Office OutlookTM on your work computer your phone can synchronise emails and events with your MicrosoftTM Exchange server Find it Menu Settings Accounts sync Add account Corporate 1 En...

Страница 34: ...ess your company s email using the web on your computer Note Contact your business IT department for server details 2 Tap Next 3 Set up your sync options select email contacts or calendar 4 Tap Save Sync 68004113016 fm Page 32 Tuesday November 10 2009 12 46 PM ...

Страница 35: ...ame Contacts Phone Call log Favourites J L R W M Jenny Jenkins Displaying 5 contacts Leo Heaton Mick West Rick Walters Will Morris Contacts List Tap to view contact information Tap hold to edit delete and more Menu Options Press Menu to edit sync groups or to add import new contacts 68004113016 fm Page 33 Tuesday November 10 2009 12 46 PM ...

Страница 36: ... reduce recording or watching videos listening to music or taking pictures To Return to the home screen Press Home See recently dialled numbers Press Home Phone Call log Search Press Search Turn sound on off Press and hold Power Silent mode Go to the top bottom of a list Press Alternate Scroll up down Scroll list up down Press Shift Scroll up down 68004113016 fm Page 34 Tuesday November 10 2009 12...

Страница 37: ...rk searching If you are out of coverage to prevent your phone from looking for networks press Menu Settings Wireless networks Flight mode display brightness Press Menu Settings Sound display Brightness dimmer setting display timeout delay Press Menu Settings Sound display Screen timeout shorter setting 68004113016 fm Page 35 Tuesday November 10 2009 12 46 PM ...

Страница 38: ...idgets 4 Tap the type of widget If necessary enter the widget settings You can customise some widgets Tap a widget to open it then press Menu To move a widget tap and hold it then drag the widget where you want it Change your shortcuts The shortcut icons at the bottom of your home screen are the most frequently used apps in your Applications tab To change these shortcuts drag the menu icon from th...

Страница 39: ...ones and the display orientation press Menu Settings Sound display Quick launch shortcuts To set keyboard shortcuts to launch your favourite app press Menu Settings Applications Quick launch Date time Set date time time zone and formats Find it Menu Settings Date time Language region Set menu language and region Find it Menu Settings Language keyboard Select locale 68004113016 fm Page 37 Tuesday N...

Страница 40: ...ser s Guide online at www motorola com support Lock unlock To lock the screen phone Let the screen time out don t press anything Quickly press Power To unlock the screen phone Press Menu or quickly press Power on to display the lock screen Press Menu to wake up the screen if you ve set a lock pattern or passcode you ll be asked to enter it 68004113016 fm Page 38 Tuesday November 10 2009 12 46 PM ...

Страница 41: ...39 Lock your phone More lock options Find it Menu Settings Location security 68004113016 fm Page 39 Tuesday November 10 2009 12 46 PM ...

Страница 42: ...k reset Remove the back cover and battery Assemble charge on page 6 then replace and switch your phone on as usual Reset To reset your phone to factory settings and erase all the data on your phone press Menu Settings Privacy Factory data reset Reset phone Warning All data on your phone will be deleted 68004113016 fm Page 40 Tuesday November 10 2009 12 46 PM ...

Страница 43: ... t place your battery near a heat source Excessive heat can damage the phone or the battery High temperatures can cause the battery to swell leak or malfunction Therefore Do not dry a wet or damp battery with an appliance or heat source such as a hair dryer or microwave oven Avoid leaving your phone in your car in high temperatures DOs Do avoid dropping the battery or phone Dropping these items es...

Страница 44: ...tant for safety it benefits the environment Consumers may recycle their used batteries in many retail or service provider locations Additional information on proper disposal and recycling may be found on the web www motorola com recycling www rbrc org call2recycle Disposal Promptly dispose of used batteries in accordance with local regulations Contact your local recycling centre or national recycl...

Страница 45: ...rolatesting protocol assessment procedure and measurement uncertainty range for this product As SAR is measured utilising the mobile device s highest transmitting power the actual SAR of this mobile device while operating is typically below that indicated above This is due to automatic changes to the power level of the mobile device to ensure it only uses the minimum level required to reach the ne...

Страница 46: ...your product s label in the Search bar on the website Software Copyright Notice Software Copyright Notice Motorola products may include copyrighted Motorola and third party software stored in semiconductor memories or other media Laws in the United States and other countries preserve for Motorola and third party software providers certain exclusive rights for copyrighted software such as the exclu...

Страница 47: ...mation OSS Information For instructions on how to obtain a copy of any source code being made publicly available by Motorola related to software used in this Motorola mobile device you may send your request in writing to the address below Please make sure that the request includes the model number and the software version number MOTOROLA INC OSS Management 600 North US Hwy 45 Libertyville IL 60048...

Страница 48: ...led with GPS or AGPS technology also transmit location based information Additionally if you use applications that require location based information e g driving directions such applications transmit location based information This location based information may be shared with third parties including your wireless service provider applications providers Motorola and other third parties providing s...

Страница 49: ...Information This section contains important information on the safe and efficient operation of your mobile device Read this information before using your mobile device Exposure to Radio Frequency RF Energy Your mobile device contains a transmitter and receiver When it is ON it receives and transmits RF energy When you communicate with your mobile device the system handling your call controls the p...

Страница 50: ... posted notices instruct you to do so In an aircraft turn off your mobile device whenever instructed to do so by airline staff If your mobile device offers a flight mode or similar feature consult airline staff about using it during the flight Implantable Medical Devices If you have an implantable medical device such as a pacemaker or defibrillator consult your doctor before using this mobile devi...

Страница 51: ...losive Atmospheres Areas with potentially explosive atmospheres are often but not always signposted and can include fuelling areas such as below decks on boats fuel or chemical transfer or storage facilities or areas where the air contains chemicals or particles such as grain dust or metal powders When you are in such an area turn off your mobile device and do not remove install or charge batterie...

Страница 52: ...njury Improperly handled batteries could overheat and cause burns Glass Parts Some parts of your mobile device may be made of glass This glass could break if the product is dropped on a hard surface or receives a substantial impact If glass breaks do not touch or attempt to remove Stop using your mobile device until the glass is replaced by a qualified service centre Do not throw your battery or m...

Страница 53: ...f time may affect your hearing The louder the volume sound level the less time is required before your hearing could be affected To protect your hearing Limit the amount of time you use headsets or headphones at high volume Avoid turning up the volume to block out noisy surroundings Turn the volume down if you can t hear people speaking near you If you experience hearing discomfort including the s...

Страница 54: ...o part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in...

Страница 55: ...yer as this may damage the phone extreme heat or cold Avoid temperatures below 0 C 32 F or above 45 C 113 F microwaves Don t try to dry your phone in a microwave oven dust and dirt Don t expose your phone to dust dirt sand food or other inappropriate materials cleaning solutions Tocleanyourphone useonlyadrysoftcloth Don tusealcoholor other cleaning solutions the ground Don t drop your phone 680041...

Страница 56: ...devices or electrical accessories such as chargers headsets or batteries with your household waste Do not dispose of your battery or mobile device in a fire These items should be disposed of in accordance with the national collection and recycling schemes operated by your local or regional authority Alternatively you may return unwanted mobile devices and electrical accessories to any Motorola App...

Страница 57: ...cludes information that can be used to determine the approximate location of a mobile device Mobile phones which are connected to a wireless network transmit location based information Devices enabled with GPS or AGPS technology also transmit location based information Additionally if you use applications that require location based information e g driving directions such applications transmit loc...

Страница 58: ...ds free device If possible add an additional layer of convenience to your mobile device with one of the many Motorola Original hands free accessories available today Position your mobile device within easy reach Be able to access your mobile device without removing your eyes from the road If you receive an incoming call at an inconvenient time if possible let your voicemail answer it for you Letth...

Страница 59: ...f you see a car accident crime inprogressor other seriousemergencywhere livesare indanger call 999 or other local emergency number wherever wireless phone service is available as you would want others to do for you Call roadside assistance or a special non emergency wireless assistance number when necessary If you see a broken down vehicle posing no serious hazard a broken traffic signal a minor t...

Страница 60: ...e Stylised M Logo are registered in the US Patent Trademark Office The Bluetooth trademark is owned by its proprietor and used by Motorola Inc under licence Microsoft Windows Windows Me and Windows Vista are registered trademarks of Microsoft Corporation in the United States and other countries Macintosh is a registered trademark of Apple Computer Inc Google Google Maps Google Calendar YouTube Pic...

Страница 61: ...Motorola will at its discretion and without extra charge as your exclusive remedy repair or replace your Product which does not complywith this warranty or failing this reimburse the price of the Product but reduced to take into account the use you have had of the Product since it was delivered This warranty will expire at the end of the Warranty Term This is the complete and exclusive warranty fo...

Страница 62: ...appointed dealers in the country of purchase according to the terms of this warranty information document However please note that you will be referred back to the place of purchase if the Motorola Dealer has purchased the product directly from Motorola in the country of purchase or in a country where Motorola is not required to support supplementary repair service during the second year of purcha...

Страница 63: ... altered deleted duplicated removed or made illegible Motorola reserves the right to refuse free of charge warranty service if the requested documentation can not be presented or if the information is incomplete illegible or incompatible with the factory records Repair at Motorola s option may include reflashing of software the replacement of parts or boards with functionally equivalent reconditio...

Страница 64: ...alterations or repair carried out by unauthorised persons The following are examples of defects or damage not covered by this product warranty 1 Defects or damage resulting from use of the Product in other than its normal and customary manner 2 Defects or damage from misuse access to incompatible sources accident or neglect 3 Defects or damage from improper testing operation maintenance installati...

Страница 65: ... any of the seals on the battery are broken or show evidence of tampering iii the battery is used in equipment or service other than the mobile telephone equipment for which it is specified Depending on operating conditions and your usage habits components may suffer wear and tear including mechanical problems related to Product housing paint assembly sub assemblies displays and keyboards and any ...

Страница 66: ... such material that was installed by Motorola on your Product as a standard feature OUT OF WARRANTY REPAIRS If you request Motorola to repair your Product any time after the Warranty term or where this warranty does not apply due to the nature of the defect or fault then Motorola may at its discretion carry out such repairs subject to you paying Motorola its fees for such a repair or it may refer ...

Страница 67: ...68004113006 fm Page 68 Friday October 16 2009 5 23 PM ...

Страница 68: ...accessories more information accessories www motorola com guides www motorola com support GO TO 68004113016 ...

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