Troubleshooting
22
The joystick control panel will display a number of possible fault conditions by means of the LED
light. When the LED light is green, the chair is trouble-free. When a problem occurs, the LED light
will flash.
When a “Trouble” LED light flashes, turn off the power of the chair and turn it on again. If the
flashing “Trouble” LED light remains unchanged, please refer to the table below for possible
causes and solutions. If you cannot determine the cause of the trouble condition, please contact
your provider or distributor for assistance.
Power:
LED light flashes:
Number
Number
Possible Cause
Possible Cause
Solution
Solution
1
1
2
3
4
5
2
3
Faulty connection of the
control panel and the
motor connector
The lowest level LED light
flashes: low battery
required
The second level LED light
flashes: the control
panel failing to deliver
control signals
The third level LED light
flashes: the batteries are
being charged.
The fourth level LED light
flashes: motor connection
failed.
The fifth level LED
light flashes:
the electromagnetic brake
is in “Unlock” position and
the chair will not move
Re-plug the 4-pin plug into the battery connector at the
side of the chair; refer to instructions on page 15.
If the power is off automatically, the batteries must be
recharged within 2 hours, and charged for 10-12 hours,
refer to instructions on page 22-23.
Pull out the battery and check the contact for any fault and
re-insert the battery. Refer to instructions on page 21-22.
Recharge the batteries immediately.
Reconnect the plugs of the two ends of the control panel
cable, or replace the control panel.
Do not use the chair, an electronic drive locking device
preventing the chair from operating when batteries are
being charged.
Re-plug and tighten the motor connector.
Push the electromagnetic brake lever to “Lock” position,
please refer to instructions on page 19.
Low power supply, the
power cuts off
automatically
Fault of the 3-pin plug
connecting to the battery
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