USER MANUAL | RIGID WHEELCHAIRS –
SETTINGS AND MAINTENANCE
NOTE: If you ignore these warnings or fail to inspect or maintain your wheelchair as directed in the manual, you may fall, tip over or lose control of the wheelchair and seriously injure yourself or others and damage the
wheelchair.
24
9. MOTION COMPOSITES LIMITED
WARRANTY
Refer to the Motion Composites warranty document.
IMPORTANT NOTICE ON CONSUMERS RIGHTS
Benefits we give in this manufacturer’s warranty are addi-
tional to, and do not detract from, any rights and remedies
that you may have under local consumer protection laws.
This manufacturer’s warranty is governed by the laws of the
country, province, state or territory in which you purchased
your Motion Composites product. In many countries, consum-
ers have statutory rights under local consumer laws. Those
consumer rights may differ between countries, territories,
states or provinces, and often cannot be excluded. This Man-
ufacturer’s warranty is not intended to:
• change or exclude any statutory consumer rights that
cannot be lawfully changed or excluded; or
• limit or exclude any right you have against the person who
sold the Motion composites product to you if that person
has breached their sales contract with you.
OUR RESPONSIBILITY
Motion Composites’ sole obligation and your exclusive remedy
under this warranty shall be limited to such repair and/or replace-
ment.
WARRANTY SERVICE
If your wheelchair requires warranty service, please contact
an authorized Motion Composites Dealer in Canada or an autho-
rized international distributor. In the event of a defect in material
or workmanship, the Dealer or Distributor must obtain a return
authorization (RA) number from Motion Composites. Motion Com-
posites issues RA numbers only to authorized Motion Composites
Distributors.
If you are not satisfied with a service, please write directly to:
Motion Composites Inc.
160 Armand Majeau, sud
Saint-Roch-de-l’Achigan, Québec
J0K 3H0 Canada
Telephone: 1 866 650-6555
Fax: 1 888 650-6555
[email protected]
motioncomposites.com
or send a mail at:
IMPORTANT NOTICE
Do not return products to our factory without our prior
consent.
CONSUMER NOTICE
1. The foregoing warranty is exclusive, and in lieu of all other
express warranties, whether written or oral, express or
implied. Motion Composites shall not be liable for any
consequential or incidental damages whatsoever. By regis-
tering your Motion Composites wheelchair, you agree with
all provisions of this warranty.
2. It is forbidden to alter or extend the foregoing express
warranty or to waive any of the limitations or exclusions.
10 PARTICULAR DAMAGES
10.1 PARTS REPAIRED BY THE SERVICE CENTER
If any of the following circumstances are observed, the user is
responsible for taking the wheelchair to their service center for
servicing.
– Any wheel adjustment;
– Any defective ball bearings of the forks;
– Any defective ball bearings of the casters.
10.2 SPECIAL DAMAGES REQUIRING THE RETURN OF
THE WHEELCHAIR TO THE MANUFACTURER
Should any of the following conditions occur, always contact your
qualified service technician for the wheelchair to be returned to
Motion Composites.
– Part of the frame is cracked or broken.
– The thread of an adjustment nut is damaged.
– Section of frame and/or crossbar is detached.
– Abnormal wear of the crossbar.
– Problems continue to be identified after several adjustments or
repairs have been made by a qualified service agent.
- Any adjustment that requires to manipulate a security screw.
10.3 REPAIR PROCEDURE
Parts that could be repaired by the owner are rear tire and inner
tube.
– Parts serviced by the manufacturer or service center:
a. All parts of the wheelchair except for the tires and the inner
tubes.
b. Parts that can be removed and sent to the manufacturer/
distributor or other party for repair:
c. Wheels, armrest, footrest, upholstery, cushion.
d. Circumstances in which the wheelchair should be sent for
service:
e. Broken bearings, loose spokes, wheel not aligned, loose bolt,
abnormal vibrations, noise or any deviation in the frame,
front stem bolt is not perpendicular to floor, broken part like
anti-tippers, back canes, rips or tear on the upholstery and
for the yearly inspection
– Please contact our customer service agent for the complete
list of distributors or service centers.
motioncomposites.com
– Some dealers may offer replacement units during the service
period. Please contact your service agent for full details. Motion
Composites will hold replacement parts for a minimum of 10
years or propose a compatible spare option.
– If the wheelchair needs to be sent to a service center or to the
manufacturer for service, it should be packed carefully in a
cardboard box fitting the size of the wheelchair. The anti-tippers,
the footrest and cushion should be removed and packed in a
small box inside the larger cardboard box containing the wheel-
chair. The wheelchair should be protected with a protective film
to avoid scratches or wear.
10.4 TOOLS
ALLEN KEY
2 mm – 2.5 mm – 3 mm – 4 mm – 5 mm
KEYS
10 mm – 11 mm – 1/2’’ (13 mm)
FOR QUICK RELEASE:
7/16’’ (11 mm) – 3/4’’ (19 mm) – 26 mm
OTHER TOOLS
Adjustable wrench – Phillips screwdriver
