
19
CUSTOMER SERVICE
Visit
ematic.zendesk.com
for customer support regarding
your device. To submit a request, fill out the required
information online. You will be provided a ticket number
regarding your issue which you can refer to when contacting
us further.
You can also reach an Ematic customer service representative
by calling:
1-888-968-1985
.
We are open Monday - Friday 9 AM - 5 PM PST, except
weekends and major holidays. Ematic strongly urges
customers to email their inquiry before calling, as this will
enable us to better assist you.
Our email address is:
Please make sure to include the model number and brief
description of the problem you are encountering.
Thank you for purchasing an Ematic product.
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