
Troubleshooting:
Issue
Cause Solution
Hot or cold
air being
produced
Normal Operation
When the unit is in dehumidifying mode it absorbs humid air
from room and freezes it to reduce the humidity.
During the cold cycle there should be cold air coming out of
the unit. During the defrost cycle hot dry air should be
coming out of the outlet grill.
Unit does not
operate
Is the plug properly
inserted in the
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inserted in unit.
Front louvres
do not open
Louvre motor is
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Try to move gently the louvre up and down while the unit i
V
off. If the above fails return the unit to
D
service centre.
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does not
extract water
Is the unit set to a
humidity level lower
than the one in the
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Set the humidity level on the humidistat below current
humidity reading.
Is the temperature
too low for water
extraction to be
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Increase
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temperature in the room or reposition the unit.
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Is the unit too close
to walls
"
Remove obstructions and restart the unit.
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Unit is noisy
during
operation
Is the unit on
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E3 or E4
Humidity sensor
error
Use the unit within the prescribed humidity range.
Unplug
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service centre.
E1 or E2
Temperature sensor
error
Use the unit within the prescribed temperature range.
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call for service centre.
E5 or E6
Abnormal Coil
sensor
temperature or
current
Use the unit within the prescribed humidity and
temperature range.
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repeats, call for service centre.
Defrost light
on and unit
stops
regularly
Unit is defrosting
Allow the unit to automatically defrost. The protection will
clear after the unit self defrosts. Increase
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temperature
in the room if this repeats too often
Tank full
light
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and replace in the right position.
Any other malfunctions will need to be reported to the service centre. Do not attempt
unauthorised repairs as these may invalidate the warranty.
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